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Wrong episode is played - Printable Version

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Wrong episode is played - nwallace - 2024-05-31

I am having an issue where the episode I click is not the episode that plays. For example, if I start Star Trek TNG S06E23, S06E14 will start. If I click S06E24, S06E15 will start and so on. It always is 9 episodes previous to the one I clicked even across seasons. After this it shows in the episode list that I have not watched that previous episode. If I click the "next episode" button in the player I can get to the episode I actually wanted to play This behavior started when I upgraded from 10.8.13 to 10.9.3. My system is a bare metal install of Debian 12 with Jellyfin installed via apt with access to the media via SMB share hosted on a TrueNAS server. The behavior is the same on the web interface (firefox), windows client and android client. The logs show the call to start transcoding the incorrect episode and nothing about the episode I actually clicked on

I assumed that there was something wrong with my database and so I tried starting a totally new instance Jellyfin (via TrueNAS apps) with access to the same network share and the behavior is the same on the new server.

I have verified that the media file associated with the entry in the episode list is correct and that the file names include the correct episode numbers.

Is there something else I can try?


RE: Wrong episode is played - TheDreadPirate - 2024-05-31

What are the file names for these incorrect episodes? Are you using an alternate ordering for your file names?


RE: Wrong episode is played - nwallace - 2024-05-31

In the example I gave the incorrect episode file names are:
Face of the Enemy S06E14.mkv
Tapestry S06E15.mkv

The full path is "Shows\Star Trek The Next Generation (1987) [tvdbid-71470]\Season 06\Face of the Enemy S06E14.mkv"

Thanks for the help.


RE: Wrong episode is played - TheDreadPirate - 2024-06-01

Rescan and replace all metadata. I don't see any alternative orderings on both TMDB and TVDB that would cause this.

If that doesn't work, move TNG out of your shows library, rescan, move it back in, rescan again.