Wrong episode is played

[nwallace]

I am having an issue where the episode I click is not the episode that plays. For example, if I start Star Trek TNG S06E23, S06E14 will start. If I click S06E24, S06E15 will start and so on. It always is 9 episodes previous to the one I clicked even across seasons. After this it shows in the episode list that I have not watched that previous episode. If I click the "next episode" button in the player I can get to the episode I actually wanted to play This behavior started when I upgraded from 10.8.13 to 10.9.3. My system is a bare metal install of Debian 12 with Jellyfin installed via apt with access to the media via SMB share hosted on a TrueNAS server. The behavior is the same on the web interface (firefox), windows client and android client. The logs show the call to start transcoding the incorrect episode and nothing about the episode I actually clicked on

I assumed that there was something wrong with my database and so I tried starting a totally new instance Jellyfin (via TrueNAS apps) with access to the same network share and the behavior is the same on the new server.

I have verified that the media file associated with the entry in the episode list is correct and that the file names include the correct episode numbers.

Is there something else I can try?

[TheDreadPirate]

What are the file names for these incorrect episodes? Are you using an alternate ordering for your file names?

[nwallace]

In the example I gave the incorrect episode file names are:
Face of the Enemy S06E14.mkv
Tapestry S06E15.mkv

The full path is "Shows\Star Trek The Next Generation (1987) [tvdbid-71470]\Season 06\Face of the Enemy S06E14.mkv"

Thanks for the help.

[TheDreadPirate]

Rescan and replace all metadata. I don't see any alternative orderings on both TMDB and TVDB that would cause this.

If that doesn't work, move TNG out of your shows library, rescan, move it back in, rescan again.

[S_Willliamson74]

SOLUTION! - I was having the exact same issue.

I'd added TVDB to my plugins and removed the ID for IMDB and TMDB, hoping that (looking at reddit forums) that the metadata scraped from TVDB was the correct info. I removed the files, added them back in again; refreshed the metadata and selected replace etc.. all episodes are named correctly, appear as the correct thumbnail, but when I clicked on one of them to play; it was always playing an epsiode behind (ie - when I click 'datalore' which was epsiode 12 of the first season; what actually plays is 'the big goodbye' - which is epsisode 11.)

I assumed that this was all down to the first 2 epsiodes being combined. and i was right.

SO the solution lay in renumbering of the file names

for the first epsiode; appears as (in the main directory / folder)

Star Trek The Next Generation Season 1 Episode 01 & 02 - Encounter at Farpoint

and epsiode 3 appeared as

Star Trek The Next Generation Season 1 Episode 03 - The Naked Now

this was throwing off the count for the entire season.

Starting at epsiode 3, rename the episode number as follows:

Star Trek The Next Generation Season 1 Episode 02 - The Naked Now

And so on for the whole folder. the series is then back in sync.

Hopefully no more 2 part episodes in the series.. at least now I know how to fix it..