SOLVED: Playback failed due to a fatal player error. - Printable Version +- Jellyfin Forum (https://forum.jellyfin.org) +-- Forum: Support (https://forum.jellyfin.org/f-support) +--- Forum: Troubleshooting (https://forum.jellyfin.org/f-troubleshooting) +--- Thread: SOLVED: Playback failed due to a fatal player error. (/t-solved-playback-failed-due-to-a-fatal-player-error) Pages:
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Playback failed due to a fatal player error. - sumeszp - 2024-06-06 jellyfin logs.zip (Size: 73.86 KB / Downloads: 25) I am trying to play the MKV file on my web browser but I am getting a fatal player error, same on my smartphone. But when I tried to play it on my Samsung TV everything worked fine. Here is ffmpeg log file: https://pastebin.com/1XcYkZf8 RE: Playback failed due to a fatal player error. - TheDreadPirate - 2024-06-06 Does the container have permission to write to where you mounted /cache? Code: [hls @ 0x55ca20fd11c0] Opening '/cache/transcodes/aafb203d653aeef9dad26c71c1b8f091-1.mp4' for writing^M RE: Playback failed due to a fatal player error. - sumeszp - 2024-06-06 Yes, it has modify access RE: Playback failed due to a fatal player error. - TheDreadPirate - 2024-06-06 What is the host OS? Debian 12? What version of Jellyfin are you running? Looks like 10.9.X. What are the hardware specs? Can you share your docker compose? RE: Playback failed due to a fatal player error. - sumeszp - 2024-06-06 I am using truenas scale. The Jellyfin version is 10.9.5. I have Intel i5-9400f, 16 GB of RAM DDR4 - 2600, mob is Asus Prime h310m-r r2.0, OS drive Maxtor Z1 500 GB, storage Seagate laptop thin HDD ST500LT012-1DG142. I don't know how to share docker-compose RE: Playback failed due to a fatal player error. - TheDreadPirate - 2024-06-06 Can you share your full jellyfin log? RE: Playback failed due to a fatal player error. - sumeszp - 2024-06-06 I can't put this on Pastebin because it exceeds the maximum size of 512 kilobytes per Paste RE: Playback failed due to a fatal player error. - TheDreadPirate - 2024-06-06 Zip it up and attach it to a forum post. RE: Playback failed due to a fatal player error. - sumeszp - 2024-06-06 I attached it RE: Playback failed due to a fatal player error. - TheDreadPirate - 2024-06-06 In TrueNAS, can you share screenshots of your Jellyfin config page? And it looks like you haven't setup hardware acceleration yet. But first we need to fix the existing issue with /cache. |