No playback possible Jellyfin Media Player - Printable Version +- Jellyfin Forum (https://forum.jellyfin.org) +-- Forum: Support (https://forum.jellyfin.org/f-support) +--- Forum: Troubleshooting (https://forum.jellyfin.org/f-troubleshooting) +--- Thread: No playback possible Jellyfin Media Player (/t-no-playback-possible-jellyfin-media-player) |
No playback possible Jellyfin Media Player - Christiandus - 2024-06-07 Hi all, experiencing a weird issue... When trying to playback with the Jellyfin Media Player, the player crashes. Logs show the errors:
GPU: RTX 4080 Super CPU: AMD Ryzen 7800X3D Playback in the browser (Vivaldi) works on the same computer without issues. Anybody knows what I could try? Settings are all left to default. Logs below 2024-06-07 21:56:14.002 [info] unknown @ 0 - JS: Requesting url without automatic networking: /Items/0e3e3906ca43f30a92a6c6607898cf85/PlaybackInfo?UserId=608ad57f4bb6476faa5e0731e355cf7a&StartTimeTicks=0&IsPlayback=true&AutoOpenLiveStream=true&MaxStreamingBitrate=140000000 2024-06-07 21:56:14.263 [info] unknown @ 0 - JS: playing url: /Videos/0e3e3906ca43f30a92a6c6607898cf85/stream.mkv?Static=true&mediaSourceId=0e3e3906ca43f30a92a6c6607898cf85&deviceId=SmVsbHlmaW5NZWRpYVBsYXllciAxLjExLjAgKHdpbmRvd3MteDg2XzY0IDEwKXwxNzE3Nzg3OTgzOTA5&api_key=xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx&Tag=f4f74ee3e32139831df096bcd6f40f8c 2024-06-07 21:56:14.273 [info] unknown @ 0 - JS: Active player: {"name":"Html Video Player","id":"htmlvideoplayer","playerName":"Html Video Player","playableMediaTypes":[false,true,false,false],"isLocalPlayer":true,"supportedCommands":["GoHome","GoToSettings","VolumeUp","VolumeDown","Mute","Unmute","ToggleMute","SetVolume","SetAudioStreamIndex","SetSubtitleStreamIndex","SetMaxStreamingBitrate","DisplayContent","GoToSearch","DisplayMessage","SetRepeatMode","SetShuffleQueue","PlayMediaSource","PlayTrailers","ToggleFullscreen","PictureInPicture","SetBrightness","SetAspectRatio","PlaybackRate"]} 2024-06-07 21:56:14.273 [info] unknown @ 0 - JS: SyncPlay WrapperFactory getWrapper: htmlvideoplayer 2024-06-07 21:56:14.274 [info] unknown @ 0 - JS: Requesting url without automatic networking: /Sessions/Playing 2024-06-07 21:56:14.274 [info] unknown @ 0 - JS: nowplaying event: playbackstart 2024-06-07 21:56:14.274 [info] unknown @ 0 - JS: nowplaying event: playbackstart 2024-06-07 21:56:14.276 [info] unknown @ 0 - JS: Requesting url without automatic networking: /Sessions/Playing/Progress 2024-06-07 21:56:14.375 [info] unknown @ 0 - JS: playbackmanager playback error type: mediadecodeerror 2024-06-07 21:56:14.375 [info] unknown @ 0 - JS: Requesting url without automatic networking: /Items/0e3e3906ca43f30a92a6c6607898cf85/PlaybackInfo?UserId=608ad57f4bb6476faa5e0731e355cf7a&StartTimeTicks=0&IsPlayback=true&AutoOpenLiveStream=true&AudioStreamIndex=1&SubtitleStreamIndex=2&EnableDirectPlay=false&EnableDirectStream=false&AllowVideoStreamCopy=false&MediaSourceId=0e3e3906ca43f30a92a6c6607898cf85&MaxStreamingBitrate=140000000 2024-06-07 21:56:14.382 [info] unknown @ 0 - JS: playing url: /videos/0e3e3906-ca43-f30a-92a6-c6607898cf85/master.m3u8?DeviceId=SmVsbHlmaW5NZWRpYVBsYXllciAxLjExLjAgKHdpbmRvd3MteDg2XzY0IDEwKXwxNzE3Nzg3OTgzOTA5&MediaSourceId=0e3e3906ca43f30a92a6c6607898cf85&VideoCodec=h264,mpeg4,mpeg2video,h264&AudioCodec=aac&AudioStreamIndex=1&VideoBitrate=139908000&AudioBitrate=92000&AudioSampleRate=48000&MaxFramerate=23.976025&PlaySessionId=5c87dba4238148129ac3203b39c5e4f9&api_key=xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx&TranscodingMaxAudioChannels=6&RequireAvc=false&Tag=f4f74ee3e32139831df096bcd6f40f8c&SegmentContainer=ts&BreakOnNonKeyFrames=False&h264-level=40&h264-videobitdepth=8&h264-profile=high&h264-audiochannels=2&aac-profile=lc&TranscodeReasons=DirectPlayError&allowVideoStreamCopy=false 2024-06-07 21:56:14.406 [info] unknown @ 0 - JS: HLS Error: Type: mediaError Details: manifestIncompatibleCodecsError Fatal: true 2024-06-07 21:56:14.406 [info] unknown @ 0 - JS: fatal media error encountered, try to recover 2024-06-07 21:56:14.406 [info] unknown @ 0 - JS: try to recover media Error ... RE: No playback possible Jellyfin Media Player - TheDreadPirate - 2024-06-07 What happens when you go to Settings > Client Settings and change hardware decode to disabled? RE: No playback possible Jellyfin Media Player - Christiandus - 2024-06-07 Same issue persists. RE: No playback possible Jellyfin Media Player - TheDreadPirate - 2024-06-07 Can you share the jellyfin server logs via pastebin? RE: No playback possible Jellyfin Media Player - Christiandus - 2024-06-07 https://pastebin.com/jhFuvau9 RE: No playback possible Jellyfin Media Player - TheDreadPirate - 2024-06-07 Those are the jellyfin media player logs. I need the server logs. RE: No playback possible Jellyfin Media Player - Christiandus - 2024-06-07 Why would those matter? Playback works fine in browsers and android apps, it's just that it doesn't work with the Jellyfin Media Player. If they're really necessary I can try and get them tomorrow, as my brother is hosting the server. RE: No playback possible Jellyfin Media Player - TheDreadPirate - 2024-06-07 But I do see some issues in the JMP log. Code: 2024-06-07 23:16:06.836 [info] unknown @ 0 - JS: WebSocket connection to 'wss://xxx.com/socket?api_key=xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx&deviceId=SmVsbHlmaW5NZWRpYVBsYXllciAxLjExLjAgKHdpbmRvd3MteDg2XzY0IDEwKXwxNzE3Nzk0NDY3NjM3' failed: Error during WebSocket handshake: Unexpected response code: 404 I'm assuming you are using a reverse proxy. Are you passing the web socket in the reverse proxy config? And what server version are you using? (2024-06-07, 09:41 PM)Christiandus Wrote: Why would those matter? Playback works fine in browsers and android apps, it's just that it doesn't work with the Jellyfin Media Player. If they're really necessary I can try and get them tomorrow, as my brother is hosting the server. Because I need to see how the server is interacting with JMP. |