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+--- Thread: SOLVED: Bad turn off of Jellyfin !? (/t-solved-bad-turn-off-of-jellyfin)
Bad turn off of Jellyfin !? - Rincevan - 2024-08-24
Something weird happend on jellyfin mediaplayer 1.11.1 on windows 11.
A member of my family logout of jellyfin or maybe sign out, i do not know in english, instead of clicking "leaving".
Then he turn off the computer while jellyfin was still running.
Now, impossible to acces to jellyfin, the circle still turning for ever.
I tryed to dowgrade to 1.10, it works but, if i update to 1.11.0 or 1.11.1 impossible to acces the start page. It does not even offer me the opportunity to choose users or serveur, just the circle turning.
It is like if windows has memorised some incorrect informations when the computer turned off.
Maybe some files in windows librarys.
Thank you !!
RE: Bad turn off of Jellyfin !? - TheDreadPirate - 2024-08-24
You can try clearing the Jellyfin Media Player cache.
C:\Users\yourUser\appdata\local
In that folder there will be a "jellyfinmediaplayer" and "Jellyfin Media Player" folder. Delete both. Then open Jellyfin Media Player and try logging in to your server.
Also, is the Jellyfin server also running on the same PC you are running Jellyfin Media Player?
RE: Bad turn off of Jellyfin !? - Rincevan - 2024-08-24
Jellyfin serveur is running an other device, Qnap.
I ll try right now to delet the cache.
I come back to you as fast as i can....
RE: Bad turn off of Jellyfin !? - Rincevan - 2024-08-24
You make my day DreadPirate! It works !
thank you