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SOLVED: Can't download metadata images and plugin list - Printable Version

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+--- Thread: SOLVED: Can't download metadata images and plugin list (/t-solved-can-t-download-metadata-images-and-plugin-list)



Can't download metadata images and plugin list - Chadowblade - 2024-09-14

I have a fresh instal of ubuntu 24.04.1 with jellyfin.

now the problem is when i scan library or get the metadata of a movie or tv show it wont download the images.
same with plugin list when i load catalog it says no plugins available.

i think these are interconnected because in the logs they both give me no rout to host.

i can ping and curl and i dont know what to try anymore

thes are part vof the logs i get: https://pastebin.com/W0573am0


RE: Can't download metadata images and plugin list - Efficient_Good_5784 - 2024-09-14

Just to make sure, you're not using IPv6 are you?


RE: Can't download metadata images and plugin list - Chadowblade - 2024-09-14

ipv6 is disabled in jellyfin


RE: Can't download metadata images and plugin list - TheDreadPirate - 2024-09-14

Why are there two 192.168 addresses?

Code:
[INF] Filtered interface addresses: ["127.0.0.1", "192.168.68.200", "192.168.0.200"]

Is that a VPN? Another network the PC is connected to?


RE: Can't download metadata images and plugin list - Chadowblade - 2024-09-14

weird thing with a mesh network where mesh wifi and mesh ethernet are different vlans (i think) so i connected the server closest to the outside which is the isp router with ip 192.168.0.x


RE: Can't download metadata images and plugin list - TheDreadPirate - 2024-09-14

You don't HAVE to do that. You can configure Jellyfin to bind to a particular interface.

Is it working now that you've connected directly to the ISP router?

Can you run these commands and share the output?

Code:
nslookup repo.jellyfin.org
curl -vvv https://repo.jellyfin.org



RE: Can't download metadata images and plugin list - Chadowblade - 2024-09-14

it has always been attached to the isp router.

here is the output:

Code:
chadowblade@media:~$ nslookup repo.jellyfin.org
Server:         127.0.0.53
Address:        127.0.0.53#53

Non-authoritative answer:
repo.jellyfin.org       canonical name = elb1.jellyfin.org.
Name:   elb1.jellyfin.org
Address: 68.183.204.194
Name:   elb1.jellyfin.org
Address: 2604:a880:cad:d0::cf3:f001

chadowblade@media:~$ curl -vvv https://repo.jellyfin.org
* Host repo.jellyfin.org:443 was resolved.
* IPv6: 2604:a880:cad:d0::cf3:f001
* IPv4: 68.183.204.194
*   Trying [2604:a880:cad:d0::cf3:f001]:443...
* Connected to repo.jellyfin.org (2604:a880:cad:d0::cf3:f001) port 443
* ALPN: curl offers h2,http/1.1
* TLSv1.3 (OUT), TLS handshake, Client hello (1):
*  CAfile: /etc/ssl/certs/ca-certificates.crt
*  CApath: /etc/ssl/certs
* TLSv1.3 (IN), TLS handshake, Server hello (2):
* TLSv1.3 (IN), TLS handshake, Encrypted Extensions (8):
* TLSv1.3 (IN), TLS handshake, Certificate (11):
* TLSv1.3 (IN), TLS handshake, CERT verify (15):
* TLSv1.3 (IN), TLS handshake, Finished (20):
* TLSv1.3 (OUT), TLS change cipher, Change cipher spec (1):
* TLSv1.3 (OUT), TLS handshake, Finished (20):
* SSL connection using TLSv1.3 / TLS_AES_256_GCM_SHA384 / X25519 / RSASSA-PSS
* ALPN: server accepted h2
* Server certificate:
*  subject: CN=elb1.jellyfin.org
*  start date: Sep  8 04:02:30 2024 GMT
*  expire date: Dec  7 04:02:29 2024 GMT
*  subjectAltName: host "repo.jellyfin.org" matched cert's "repo.jellyfin.org"
*  issuer: C=US; O=Let's Encrypt; CN=R11
*  SSL certificate verify ok.
*   Certificate level 0: Public key type RSA (2048/112 Bits/secBits), signed using sha256WithRSAEncryption
*   Certificate level 1: Public key type RSA (2048/112 Bits/secBits), signed using sha256WithRSAEncryption
*   Certificate level 2: Public key type RSA (4096/152 Bits/secBits), signed using sha256WithRSAEncryption
* using HTTP/2
* [HTTP/2] [1] OPENED stream for https://repo.jellyfin.org/
* [HTTP/2] [1] [:method: GET]
* [HTTP/2] [1] [:scheme: https]
* [HTTP/2] [1] [:authority: repo.jellyfin.org]
* [HTTP/2] [1] [:path: /]
* [HTTP/2] [1] [user-agent: curl/8.5.0]
* [HTTP/2] [1] [accept: */*]
> GET / HTTP/2
> Host: repo.jellyfin.org
> User-Agent: curl/8.5.0
> Accept: */*
>
* TLSv1.3 (IN), TLS handshake, Newsession Ticket (4):
* TLSv1.3 (IN), TLS handshake, Newsession Ticket (4):
* old SSL session ID is stale, removing
< HTTP/2 200
< server: nginx/1.22.1
< date: Sat, 14 Sep 2024 15:27:21 GMT
< content-type: text/html; charset=UTF-8
< access-control-allow-origin: *
<
<!doctype html>
<html>
<head>
    <title>Jellyfin Repository</title>
    <link rel="stylesheet" href="index.css"/>
    <meta name="viewport" content="width=device-width, initial-scale=1"/>
</head>
<body>
  <div class="main-wrapper mainWrapper_z2l0">
    <div class="text--left margin-top--lg container">
      <img style="width: 519px; height: 80px; margin-bottom: 20px;" src="/repo-banner-dark.svg" alt="Jellyfin Repository"/>
      <p>Welcome to the Jellyfin Repository homepage. You can find various binary downloads here.<br/>If you weren't taken here from it, please see <a href="https://jellyfin.org/downloads">our main downloads page</a> first.</p>
    </div>
    <main class="margin-vert--lg">
      <section class="container">
        <h3>Home</h3>
<hr/>
<div class='data'>
<ul>
<li><a href='?path=/server'>Server</a>: Jellyfin server and WebUI binaries.
<li><a href='?path=/ffmpeg'>FFmpeg</a>: Jellyfin custom FFmpeg binaries.
<li><a href='?path=/plugin'>Plugin</a>: Jellyfin plugin repository.
<li><a href='/files/client'>Client</a>: Jellyfin client binaries.
<li><a href='/archive'>Archive</a>: Old server and client archive.
<li><a href='/jellyfish'>Jellyfish</a>: Jellyfish video bitrate test files.
<li><a href='https://api.jellyfin.org'>API Spec Viewer</a>: Jellyfin API viewer.
<li><a href='https://api.jellyfin.org/openapi'>API Spec Files</a>: Jellyfin API files.
</ul>
</div>
      </section>
    </main>
  </div>
</body>
</html>
* Connection #0 to host repo.jellyfin.org left intact



RE: Can't download metadata images and plugin list - TheDreadPirate - 2024-09-14

IPv6 is disabled in Jellyfin, but enabled in the OS. So you SHOULD enable IPv6 in Jellyfin and then restart Jellyfin.


RE: Can't download metadata images and plugin list - Chadowblade - 2024-09-14

That was the problem! thank you so much!