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+--- Forum: General Questions (https://forum.jellyfin.org/f-general-questions)
+--- Thread: Why are only some mp4s not getting recognized? (/t-why-are-only-some-mp4s-not-getting-recognized)
Why are only some mp4s not getting recognized? - 4kLvr80 - 2024-09-25
hi everyone.
i downloaded some streaming videos as mp4s. the vast majority of them are recognized. Currently in my folder there are over 300. but i see some are not recognized by jellyfin. i even made those as mkv to test and they still are not recognized. here's the file info given by file explorer for some. also i should not i did not tinker with anything the way it was encoded. i just made them into mp4 using the preset. [We don't talk about sourcing - censored by TDP]
mp4
length 1:23
size 6.26mb
frame width 854
frame height 470
frame rate 25.01 frames/second
data rate 494kbps
total bitrate 622kbps
here's another
mp4
length :34
size 4.92 mb
frame width 1280
frame height 720
frame rate 25.00s/second
data rate 1084 kbps
total bitrate 1212 kbps
any suggestions?
windows 10 Pro
version 22H2
AMD FX™-6300 Six-Core Processor 3.50 GHz
16GB Ram
64-bit operating system
server version 10.9.11
web version 10.9.11
build version 10.9.11
RE: Why are only some mp4s not getting recognized? - TheDreadPirate - 2024-09-25
What library type are the videos in? And can you provide example folder and file names?
RE: Why are only some mp4s not getting recognized? - 4kLvr80 - 2024-09-25
hi
the library type the videos are in is home videos and photos. the example folder name is ARROW VIDEO and a example file name is
39. Le Grande Bouffe - Newly restored _ back in cinemas. Official UK trailer
and another is
58. American Horror Project Vol 1 Trailer
these two files are examples that Jellyfin isn't recognizing and are both mp4s.
RE: Why are only some mp4s not getting recognized? - theguymadmax - 2024-09-25
It’s probably a bug since the title includes the word "trailer." Try putting it in parentheses, like this: 9. Le Grande Bouffe - Newly restored _ back in cinemas. Official UK (trailer).
RE: Why are only some mp4s not getting recognized? - TheDreadPirate - 2024-09-25
"Trailer" is a reserved word that should only be applied in movies and shows libraries.
https://jellyfin.org/docs/general/server/media/movies/#file-name
https://jellyfin.org/docs/general/server/media/shows#file-suffix
So almost certainly a bug.
RE: Why are only some mp4s not getting recognized? - 4kLvr80 - 2024-09-26
thanks guys it was the term trailer and how it was placed. putting it in parenthesis at the end of the filename solved the problem. Cheers!