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+--- Thread: SOLVED: Web server stuck at logo (remotely and locally) (/t-solved-web-server-stuck-at-logo-remotely-and-locally)
Web server stuck at logo (remotely and locally) - supahfox - 2024-10-18
- The version of Jellyfin you are running (e.g. 10.8.10): 10.9.11
- Your installation method and platform (e.g. Linux Docker, Debian repository, Windows installer, etc.): Windows Installer
- A brief description of the issue as your thread subject, using the description for additional important context only if required: Web server stuck at logo (remotely and locally)
- A full explanation of what is happening, versus what you expect to happen: So I can't get Jellyfin to work as it's stuck at logo everytime I launch it. I've already deleted my data folder, reinstalled Jellyfin, deleted my browser's cache, but nothing
- What client(s) you are using and how the issue manifests: Browser (Brave and Firefox), iOS client. All have the same issue
- Any other context you might think is relevant: https://pastebin.com/P1DJEQWT (logs, they're in debug mode)
RE: Web server stuck at logo (remotely and locally) - TheDreadPirate - 2024-10-18
I don't see any connection attempts in your log. Is the Windows firewall open for Jellyfin?
Click Start > type Resource Monitor > click Network tab > expand Listening ports table
Find jellyfin.exe on port 8096, what does it say in the firewall status column?
RE: Web server stuck at logo (remotely and locally) - supahfox - 2024-10-18
(2024-10-18, 04:32 AM)TheDreadPirate Wrote: I don't see any connection attempts in your log. Is the Windows firewall open for Jellyfin?
Click Start > type Resource Monitor > click Network tab > expand Listening ports table
Find jellyfin.exe on port 8096, what does it say in the firewall status column?
Ports are enabled and unrestricted
RE: Web server stuck at logo (remotely and locally) - TheDreadPirate - 2024-10-18
Is your server's address static? Are you using the correct address?
http://192.168.1.20:8096
Do you have a VPN running on the server? How about a pihole on your network?
RE: Web server stuck at logo (remotely and locally) - supahfox - 2024-10-18
Okay, it's seems that now it's working locally but not remotely with my own address.
And yes, I'm using a reverse proxy
Code:
#user nobody;
worker_processes 1;
#error_log logs/error.log;
#error_log logs/error.log notice;
#error_log logs/error.log info;
#pid logs/nginx.pid;
events {
worker_connections 1024;
}
http {
include mime.types;
default_type application/octet-stream;
# Logging settings
access_log logs/access.log;
error_log logs/error.log;
# Enable Gzip compression
gzip on;
gzip_vary on;
gzip_proxied any;
gzip_types text/plain text/css application/json application/javascript application/x-javascript text/xml application/xml application/xml+rss text/javascript;
# SSL settings
ssl_certificate C:/nginx/cert/cert.pem; # Update with your SSL certificate path
ssl_certificate_key C:/nginx/cert/private.pem; # Update with your SSL key path
ssl_trusted_certificate C:/nginx/cert/fullchain.pem;
ssl_protocols TLSv1 TLSv1.1 TLSv1.2; # Adjust protocols as needed
ssl_ciphers HIGH:!aNULL:!MD5;
# Server block for HTTPS
server {
listen 443 ssl;
server_name supahfox.********.com; # Replace with your domain
# Location block to handle all requests
location / {
# Reverse proxy configuration
proxy_pass http://localhost:8096; # Replace with your backend server address
proxy_set_header Host $host;
proxy_set_header X-Real-IP $remote_addr;
proxy_set_header X-Forwarded-For $proxy_add_x_forwarded_for;
proxy_set_header X-Forwarded-Proto $scheme;
}
}
# Server block for HTTP to redirect to HTTPS
server {
listen 80;
server_name supahfox.********; # Replace with your domain
return 301 https://$host$request_uri;
}
}I'm not using any kind of vpn or pihole
RE: Web server stuck at logo (remotely and locally) - supahfox - 2024-10-18
(2024-10-18, 04:42 AM)TheDreadPirate Wrote: Is your server's address static? Are you using the correct address?ip address is static, yes
http://192.168.1.20:8096
Do you have a VPN running on the server? How about a pihole on your network?
RE: Web server stuck at logo (remotely and locally) - TheDreadPirate - 2024-10-18
While not strictly necessary for basic connections, you're missing the /socket block. You are also missing some proxy_set_header options in your / location.
Look over our Nginx docs and try making adjustments to your server block accordingly.
https://jellyfin.org/docs/general/networking/nginx/
For the moment, focus on mirroring the / and /socket location blocks in our documentation. Replace $jellyfin with localhost, as you currently have it, or you can set $jellyfin to equal local host (in our documentation).
I'm not 100% certain whether the under-configured Nginx is the problem, but we want to eliminate that as a factor.
Unrelated, gzip compression should be disabled for security reasons. It weakens encryption.
RE: Web server stuck at logo (remotely and locally) - supahfox - 2024-10-19
Working like a charm now!
Idk what was the error but at least it's working as before
RE: Web server stuck at logo (remotely and locally) - SpecialBrownie - 2024-11-21
I am facing the exact same problem today. Jellyfin was working until last night but this morning, it went kaput.
1. Win 10, 8 GB ram
2. Static IP
3. Firewall listening port - allowed, not restricted
4. Logs have no errors
5. Not accessible using localhost or the ipaddress on the installed machine
6. Remote comp on the local network gets the same splash screen with nothing loading
7. I didn't change the port, didn't install anything new on the computer that might have changed the port so it's still on the default one
This happened once in the past on my win11 machine too and I ended up blaming some update and reinstalled on win 10 machine with all updates turned off. Looks like it's a JF issue as it happens often regardless of what's going on.
RE: Web server stuck at logo (remotely and locally) - SpecialBrownie - 2024-11-21
update on this:
Browser used earlier: Brave (fully updated) on both machines - stuck on the splash screen
Browser retested on: Edge (fully updated) on both machines - JFin works
Looks like it's a browser issue, weird!