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+--- Thread: "Playback failed due to an error decoding the media" on LG WebOS TV (/t-playback-failed-due-to-an-error-decoding-the-media-on-lg-webos-tv)
"Playback failed due to an error decoding the media" on LG WebOS TV - Slippinjimmy - 2024-10-20
Hello Jellyfin Forums!
I have an issue where whenever I try to play any episode of Better Call Saul, it just keeps giving me "Playback failed due to an error decoding the media". Weirdly, it plays perfectly fine on my phone, browser and any other device, and it's only Better Call Saul that gets an error on the TV.
I tried to look in the logs but couldn't find anything of interest. But I do have a suspicion that it might be the EAC-3 audio codec that's causing the TV to crap itself.
I hope you guys can help me find a fix for this.
Here is the relevant pastebin for the log.
My server is running Jellyfin 10.9.11 on Windows.
This is my server's platform:
- Intel i5-9300H
- 8GB DDR4 Ram
- NVIDIA RTX 2060
- Windows 11 Home 23H2 installed on a 256GB SSD
- 1TB HDD for storing media
The TV I'm running is an LG 50UF830T using the Jellyfin app.
Thanks in advance for your help!
RE: "Playback failed due to an error decoding the media" on LG WebOS TV - Slippinjimmy - 2024-10-20
Bump, I guess.
RE: "Playback failed due to an error decoding the media" on LG WebOS TV - TheDreadPirate - 2024-10-20
My dude. Most of us are in the EU or the US. We are asleep. No need to bump after 10 hours.
Is your TV connected to a sound bar or receiver. I'm assuming your TV is running WebOS. Can you try setting the maximum allowed audio channels to stereo?
Settings > Playback (not the one in dashboard)
RE: "Playback failed due to an error decoding the media" on LG WebOS TV - Slippinjimmy - 2024-10-21
(2024-10-20, 03:26 PM)TheDreadPirate Wrote: My dude. Most of us are in the EU or the US. We are asleep. No need to bump after 10 hours.
Is your TV connected to a sound bar or receiver. I'm assuming your TV is running WebOS. Can you try setting the maximum allowed audio channels to stereo?
Settings > Playback (not the one in dashboard)
Hi, I've tried setting it to mono and stereo now and it's still showing the error, and it sometimes also says "Unable to find a valid media source to play". The TV isn't connected to anything, it's playing with its built in speakers.