SOLVED: Black Screen When Playing 4K HDR Content on Fire Stick 4K - Printable Version +- Jellyfin Forum (https://forum.jellyfin.org) +-- Forum: Support (https://forum.jellyfin.org/f-support) +--- Forum: Troubleshooting (https://forum.jellyfin.org/f-troubleshooting) +--- Thread: SOLVED: Black Screen When Playing 4K HDR Content on Fire Stick 4K (/t-solved-black-screen-when-playing-4k-hdr-content-on-fire-stick-4k) |
Black Screen When Playing 4K HDR Content on Fire Stick 4K - nastygum - 2024-10-25 I am having an interesting issue. I have a Jellyfin server running on my TrueNAS Server. I typically stream all of my ripped MKV content using the Jellyfin app on my Amazon Fire Stick, which is a 4K Gen 2 model. I also have a 4K LG TV that supports HDR but not Dolby Vision. The Issue:
Setup:
This issue is a mystery to me. My running theory is that the bitrate is too high for either the Fire Stick or the network. I feel like if this was the case, it would have a more graceful handling of this. Any help would be appreciated. Thanks! RE: Black Screen When Playing 4K HDR Content on Fire Stick 4K - TheDreadPirate - 2024-10-25 Exoplayer, which is what our AndroidTV app uses underneath, is supposed to fallback to DV8 or HDR10 for DV7.6 content, but doesn't. This is a known issue with exoplayer. Your options are to use the quality selector in the AndroidTV player to select a lower bit rate than the video's native bit rate. Looks like these videos are between 60-70Mbps, so selecting 50Mbps would trigger a transcode. Your other option is to strip the Dolby Vision portion and make your video straight HDR10 since Dolby Vision 7.6 and 8 are built on top of HDR10. RE: Black Screen When Playing 4K HDR Content on Fire Stick 4K - nastygum - 2024-10-25 That seemed to work. Transcoding kicked in and it played just fine. Thanks for the help! |