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+--- Thread: Trouble accessing JF using server name (/t-trouble-accessing-jf-using-server-name)
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Trouble accessing JF using server name - kiwichick - 2025-01-01
Server installed on Windows 10 Pro 22H2
Server version 10.10.3
My ISP is Starlink so my IP Address changes regularly so I connect using the server name instead of the server IP Address. I used to be able to access JF on all my other devices this way - PC browser (Windows 10 Pro 22H2, not the same PC as the server), Android TV app, Android mobile app, Android mobile browser - but now only my PC browser works. On all other devices I get a 'unable to reach server' error. It tries both http and https with no success. Can anyone shed some light on what might be happening?
RE: Trouble accessing JF using server name - TheDreadPirate - 2025-01-01
Are all these devices on the same home network?
RE: Trouble accessing JF using server name - kiwichick - 2025-01-01
(2025-01-01, 06:40 PM)TheDreadPirate Wrote: Are all these devices on the same home network?
Oh geez, didn't think about mentioning that. Yes they are all on the same local network.
RE: Trouble accessing JF using server name - TheDreadPirate - 2025-01-01
Can you share your jellyfin logs via pastebin? And do you have a VPN running on the server?
RE: Trouble accessing JF using server name - kiwichick - 2025-01-04
(2025-01-01, 11:20 PM)TheDreadPirate Wrote: Can you share your jellyfin logs via pastebin? And do you have a VPN running on the server?
No, I'm not running a VPN on the server. I had a look at the docs about JF logs but I found them confusing and I don't understand what I need to do.
RE: Trouble accessing JF using server name - TheDreadPirate - 2025-01-04
Just copy and paste the logs into pastebin.com
RE: Trouble accessing JF using server name - kiwichick - 2025-01-04
(2025-01-04, 07:02 PM)TheDreadPirate Wrote: Just copy and paste the logs into pastebin.com
Thanks, I obviously wasn't very clear about my confusion. I know what to do withh the logs but I don't understand how to get the logs.
RE: Trouble accessing JF using server name - TheDreadPirate - 2025-01-05
C:\ProgramData\Jellyfin\Server\logs
RE: Trouble accessing JF using server name - kiwichick - 2025-01-05
(2025-01-05, 12:33 AM)TheDreadPirate Wrote: C:\ProgramData\Jellyfin\Server\logs
Thank you. I have several log files. Do I just post the most recent one?
RE: Trouble accessing JF using server name - TheDreadPirate - 2025-01-05
Yes.