SOLVED: Cant identify new media

[albinoperro]

Im using Debian 12, Jellyfin 10.10.7 version. When i try to identify a new folder for it to get metadata, it takes forever and at the end it does nothing. It takes forever to show me the shows metadata to identify and at the end it does nothing. also, it takes unusually long to scan my library which consists of only 7 movies and 2 shows which in total the shows amount to 10 episodes in total. i am trying to create a new folder for a new series but the season folder doesnt show up. On top of that, i might add that everything else still works fine, meaning i can watch without problem my previously set up media, its just the new stuff that now i cant make it show up.

[Fate]

First the Libary type "Mixed Movies and Series" is bit dodgy if possible seperate Movies and Series into different library's.

Did you follow the naming scheme?

https://jellyfin.org/docs/general/server/media/shows/

What metedata provider are you using? And what country are you from?

[albinoperro]

https://imgur.com/a/lZmHSsy im using the proper naming scheme. i am from Colombia but i have metadata from USA. im using all the default metadata providers in jellyfin. never had an issue until recently

---

https://imgur.com/deNyDnI this is how it looks for me when i open jellyfin on the browser. no metadata, im not even able to play the episode it shows me and when i go to my mix, it doesnt even show me the seasons. https://imgur.com/UPzHNAh

[Fate]

hmm can you do a "Refresh Metadata" on Dragenball Z .

Wait 2min and then post the output of:
journalctl -u jellyfin -n 200

Again, what is your metadata provide under library settings?
https://imgur.com/a/2PG1KfU

[albinoperro]

https://imgur.com/s3FXiRq

albinoperro@debian:~$ journalctl -u jellyfin -n 200
Hint: You are currently not seeing messages from other users and the system.
Users in groups 'adm', 'systemd-journal' can see all messages.
Pass -q to turn off this notice.
-- No entries --

Is this it? Sorry for the late reply

[Fate]

Try setting "The open movie database" as the primary source and refresh the library... then try:

sudo journalctl -u jellyfin -n 200

(I forgot that needs to be run with root/sudo)

[albinoperro]

albinoperro@debian:~$ sudo journalctl -u jellyfin -n 200
[sudo] password for albinoperro:
may 14 15:29:17 debian jellyfin[1364]: [15:29:17] [INF] Found ffmpeg version 7.1.1
may 14 15:29:17 debian jellyfin[1364]: [15:29:17] [INF] Available decoders: ["libdav1d", "av1", ">
may 14 15:29:17 debian jellyfin[1364]: [15:29:17] [INF] Available encoders: ["libsvtav1", "av1_nv>
may 14 15:29:17 debian jellyfin[1364]: [15:29:17] [INF] Available filters: ["bwdif_cuda", "deinte>
may 14 15:29:18 debian jellyfin[1364]: [15:29:18] [INF] Available hwaccel types: ["cuda", "vaapi">
may 14 15:29:20 debian jellyfin[1364]: [15:29:20] [INF] Clean Transcode Directory Completed after>
may 14 15:29:20 debian jellyfin[1364]: [15:29:20] [INF] Clean up collections and playlists Comple>
may 14 15:29:23 debian jellyfin[1364]: [15:29:23] [INF] FFmpeg: /usr/lib/jellyfin-ffmpeg/ffmpeg
may 14 15:29:23 debian jellyfin[1364]: [15:29:23] [INF] ServerId: 190c3c22d1f54b15805717281cb1ed3b
may 14 15:29:23 debian jellyfin[1364]: [15:29:23] [INF] Core startup complete
may 14 15:29:23 debian jellyfin[1364]: [15:29:23] [INF] Startup complete 0:00:15.079386
may 14 15:29:25 debian jellyfin[1364]: [15:29:25] [INF] Update Plugins Completed after 0 minute(s>
may 14 15:30:10 debian jellyfin[1364]: [15:30:10] [INF] WS 127.0.0.1 request
may 14 15:32:24 debian jellyfin[1364]: [15:32:24] [INF] Stopping directory watching for path /Jel>
may 14 15:32:24 debian jellyfin[1364]: [15:32:24] [INF] Validating media library
may 14 15:32:25 debian jellyfin[1364]: [15:32:25] [WRN] Library folder /var/lib/jellyfin/data/pla>
may 14 15:32:25 debian jellyfin[1364]: [15:32:25] [INF] Creating image collage and saving to /tmp>
may 14 15:32:26 debian jellyfin[1364]: [15:32:26] [INF] Completed creation of image collage and s>
may 14 15:32:26 debian jellyfin[1364]: [15:32:26] [WRN] Library folder /var/lib/jellyfin/data/pla>
may 14 15:32:26 debian jellyfin[1364]: [15:32:26] [INF] Starting /usr/lib/jellyfin-ffmpeg/ffprobe>
may 14 15:32:26 debian jellyfin[3265]: [matroska,webm @ 0x56313dd5e980] 0x00 at pos 2835560 (0x2b>
may 14 15:32:27 debian jellyfin[3265]: [matroska,webm @ 0x56313dd5e980] 0x00 at pos 36386270 (0x2>
may 14 15:32:27 debian jellyfin[3265]: [matroska,webm @ 0x56313dd5e980] 0x00 at pos 220944110 (0x>
may 14 15:32:27 debian jellyfin[3265]: [matroska,webm @ 0x56313dd5e980] 0x00 at pos 271345655 (0x>
may 14 15:32:28 debian jellyfin[3265]: [matroska,webm @ 0x56313dd5e980] 0x00 at pos 313227089 (0x>
lines 1-25...skipping...
may 14 15:29:17 debian jellyfin[1364]: [15:29:17] [INF] Found ffmpeg version 7.1.1
may 14 15:29:17 debian jellyfin[1364]: [15:29:17] [INF] Available decoders: ["libdav1d", "av1", "av1_cuvid", "av1_qsv", "h264", "h264_qsv", "h264_cuvid", "hevc", "hevc_qsv", "hevc_cuvid", "mpeg2video", "mpeg2_>
may 14 15:29:17 debian jellyfin[1364]: [15:29:17] [INF] Available encoders: ["libsvtav1", "av1_nvenc", "av1_qsv", "av1_amf", "av1_vaapi", "libx264", "h264_amf", "h264_nvenc", "h264_qsv", "h264_v4l2m2m", "h264_>
may 14 15:29:17 debian jellyfin[1364]: [15:29:17] [INF] Available filters: ["bwdif_cuda", "deinterlace_qsv", "deinterlace_vaapi", "flip_vulkan", "hwupload_cuda", "hwupload_vaapi", "libplacebo", "overlay_opencl>
may 14 15:29:18 debian jellyfin[1364]: [15:29:18] [INF] Available hwaccel types: ["cuda", "vaapi", "qsv", "drm", "opencl", "vulkan"]
may 14 15:29:20 debian jellyfin[1364]: [15:29:20] [INF] Clean Transcode Directory Completed after 0 minute(s) and 0 seconds
may 14 15:29:20 debian jellyfin[1364]: [15:29:20] [INF] Clean up collections and playlists Completed after 0 minute(s) and 0 seconds
may 14 15:29:23 debian jellyfin[1364]: [15:29:23] [INF] FFmpeg: /usr/lib/jellyfin-ffmpeg/ffmpeg
may 14 15:29:23 debian jellyfin[1364]: [15:29:23] [INF] ServerId: 190c3c22d1f54b15805717281cb1ed3b
may 14 15:29:23 debian jellyfin[1364]: [15:29:23] [INF] Core startup complete
may 14 15:29:23 debian jellyfin[1364]: [15:29:23] [INF] Startup complete 0:00:15.079386
may 14 15:29:25 debian jellyfin[1364]: [15:29:25] [INF] Update Plugins Completed after 0 minute(s) and 4 seconds
may 14 15:30:10 debian jellyfin[1364]: [15:30:10] [INF] WS 127.0.0.1 request
may 14 15:32:24 debian jellyfin[1364]: [15:32:24] [INF] Stopping directory watching for path /Jellyfin
may 14 15:32:24 debian jellyfin[1364]: [15:32:24] [INF] Validating media library
may 14 15:32:25 debian jellyfin[1364]: [15:32:25] [WRN] Library folder /var/lib/jellyfin/data/playlists is inaccessible or empty, skipping
may 14 15:32:25 debian jellyfin[1364]: [15:32:25] [INF] Creating image collage and saving to /tmp/jellyfin/1b1cea2ef6604bc5ae99abdf83c30022.png
may 14 15:32:26 debian jellyfin[1364]: [15:32:26] [INF] Completed creation of image collage and saved to /tmp/jellyfin/1b1cea2ef6604bc5ae99abdf83c30022.png
may 14 15:32:26 debian jellyfin[1364]: [15:32:26] [WRN] Library folder /var/lib/jellyfin/data/playlists is inaccessible or empty, skipping
may 14 15:32:26 debian jellyfin[1364]: [15:32:26] [INF] Starting /usr/lib/jellyfin-ffmpeg/ffprobe with args -analyzeduration 200M -probesize 1G -i file:"/Jellyfin/Dragon Ball (1986)/Season 01/[A&C] Dragon Ball>
may 14 15:32:26 debian jellyfin[3265]: [matroska,webm @ 0x56313dd5e980] 0x00 at pos 2835560 (0x2b446 invalid as first byte of an EBML number
may 14 15:32:27 debian jellyfin[3265]: [matroska,webm @ 0x56313dd5e980] 0x00 at pos 36386270 (0x22b35de) invalid as first byte of an EBML number
may 14 15:32:27 debian jellyfin[3265]: [matroska,webm @ 0x56313dd5e980] 0x00 at pos 220944110 (0xd2b56ee) invalid as first byte of an EBML number
may 14 15:32:27 debian jellyfin[3265]: [matroska,webm @ 0x56313dd5e980] 0x00 at pos 271345655 (0x102c67f7) invalid as first byte of an EBML number
may 14 15:32:28 debian jellyfin[3265]: [matroska,webm @ 0x56313dd5e980] 0x00 at pos 313227089 (0x12ab7751) invalid as first byte of an EBML number
may 14 15:32:28 debian jellyfin[3265]: [matroska,webm @ 0x56313dd5e980] 0x00 at pos 422283381 (0x192b8875) invalid as first byte of an EBML number
may 14 15:32:28 debian jellyfin[3265]: [matroska,webm @ 0x56313dd5e980] 0x00 at pos 548138192 (0x20abecd0) invalid as first byte of an EBML number
may 14 15:32:28 debian jellyfin[3265]: [matroska,webm @ 0x56313dd5e980] Could not find codec parameters for stream 6 (Attachment: none): unknown codec
may 14 15:32:28 debian jellyfin[3265]: Consider increasing the value for the 'analyzeduration' (200000000) and 'probesize' (1000000000) options
may 14 15:32:28 debian jellyfin[3265]: [matroska,webm @ 0x56313dd5e980] Could not find codec parameters for stream 7 (Attachment: none): unknown codec
may 14 15:32:28 debian jellyfin[3265]: Consider increasing the value for the 'analyzeduration' (200000000) and 'probesize' (1000000000) options
may 14 15:32:28 debian jellyfin[3265]: [matroska,webm @ 0x56313dd5e980] Could not find codec parameters for stream 8 (Attachment: none): unknown codec
may 14 15:32:28 debian jellyfin[3265]: Consider increasing the value for the 'analyzeduration' (200000000) and 'probesize' (1000000000) options
may 14 15:32:28 debian jellyfin[3265]: [matroska,webm @ 0x56313dd5e980] Could not find codec parameters for stream 9 (Attachment: none): unknown codec
may 14 15:32:28 debian jellyfin[3265]: Consider increasing the value for the 'analyzeduration' (200000000) and 'probesize' (1000000000) options
may 14 15:32:28 debian jellyfin[3265]: Unsupported codec with id 0 for input stream 6
may 14 15:32:28 debian jellyfin[3265]: Unsupported codec with id 0 for input stream 7
may 14 15:32:28 debian jellyfin[3265]: Unsupported codec with id 0 for input stream 8
may 14 15:32:28 debian jellyfin[3265]: Unsupported codec with id 0 for input stream 9
may 14 15:32:28 debian jellyfin[3265]: Unsupported codec with id 98304 for input stream 11
may 14 15:32:28 debian jellyfin[3265]: Unsupported codec with id 98304 for input stream 12
may 14 15:32:28 debian jellyfin[3265]: Unsupported codec with id 98304 for input stream 13
may 14 15:32:28 debian jellyfin[3265]: Unsupported codec with id 98304 for input stream 14
may 14 15:34:11 debian jellyfin[1364]: [15:34:11] [INF] Creating image collage and saving to /tmp/jellyfin/de1348470b504b9fadde63441649ceeb.png
may 14 15:34:12 debian jellyfin[1364]: [15:34:12] [INF] Completed creation of image collage and saved to /tmp/jellyfin/de1348470b504b9fadde63441649ceeb.png
may 14 15:34:12 debian jellyfin[1364]: [15:34:12] [INF] Creating image collage and saving to /tmp/jellyfin/7d4a2c19594d4580aa81c97176d9bdfb.png
may 14 15:34:12 debian jellyfin[1364]: [15:34:12] [INF] Completed creation of image collage and saved to /tmp/jellyfin/7d4a2c19594d4580aa81c97176d9bdfb.png
may 14 15:34:12 debian jellyfin[1364]: [15:34:12] [INF] Creating image collage and saving to /tmp/jellyfin/243da17ea7bd4d098ad535a0d564900f.png
may 14 15:34:13 debian jellyfin[1364]: [15:34:13] [INF] Completed creation of image collage and saved to /tmp/jellyfin/243da17ea7bd4d098ad535a0d564900f.png
lines 1-49


I THINK IT WORKED! ill do some more testing

[albinoperro]

So it appears it is ok, its a probelem in TheMovieDb side appears to be