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    Jellyfin Forum Support Troubleshooting User Accounts IP Issue

     
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    User Accounts IP Issue

    Users connected now show as if conne ting from server IP instead of home IP
    huss
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    Junior Member

    Posts: 14
    Threads: 5
    Joined: 2023 Oct
    Reputation: 0
    Country:Australia
    #1
    2025-07-23, 08:05 AM
    Hi I noticed today that anyone connected to my jellyfin server, the IP shows my server IP and not their home IP. 
    Seems strange, it used to always show the IP they are connected from until now. does anyone have any idea why or is this something with latest update.

    I am running 
    Jellyfin server 10.10.7
    Debain server 12 OS
    Hardware: Intel® Xeon® CPU E5-1650 v3 @ 3.50GHz, 12 cores & 128GB Ram 

    I have it installed direct on hardware and using reverse proxy with letsencrypt ssl

    is there any other info needed?


    Thanks
    Jellyfin 10.10.7
    Debian 12 Bookworm Bare Metal
    Intel® Xeon® CPU E5-1650 v3 @ 3.50GHz, 12 cores
    128GB Ram
    100TB HDD
    1gbps nic
    bitmap
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    Community Moderator

    Posts: 973
    Threads: 9
    Joined: 2023 Jul
    Reputation: 30
    #2
    2025-07-23, 05:41 PM
    You need to configure the reverse proxy properly as well as the known proxies within the networking section of Jellyfin. See: https://jellyfin.org/docs/general/post-i...or-headers

    The known proxies change happened with the last release I believe.
    Jellyfin 10.10.7 LSIO Docker | Ubuntu 24.04 LTS | i7-13700K | Arc A380 6 GB | 64 GB RAM | 79 TB Storage

    [Image: AIL4fc84QG6uSnTDEZiCCtosg7uAA8x9j1myFaFs...qL0Q=w2400]
    huss
    Offline

    Junior Member

    Posts: 14
    Threads: 5
    Joined: 2023 Oct
    Reputation: 0
    Country:Australia
    #3
    2025-07-24, 08:38 AM
    Hi bitmap
    thanks for the reply, I just found it strange that all of a sudden it changed and started showing the server IP instead of the user IP.

    I will follow the link and edit my reverse proxy. much appreciated Smiling-face
    Jellyfin 10.10.7
    Debian 12 Bookworm Bare Metal
    Intel® Xeon® CPU E5-1650 v3 @ 3.50GHz, 12 cores
    128GB Ram
    100TB HDD
    1gbps nic
    huss
    Offline

    Junior Member

    Posts: 14
    Threads: 5
    Joined: 2023 Oct
    Reputation: 0
    Country:Australia
    #4
    2025-08-10, 01:19 AM (This post was last modified: 2025-08-10, 01:21 AM by huss. Edited 1 time in total.)
    Hi
    Can someone please help. originally my jellyfin reverse proxy was in
    Code:
    /etc/nginx/conf.d/jellyfin.conf
     

    and now I am trying to follow the above link posted by bitmap and create the file
    Code:
    /etc/nginx/sites-available/jellyfin
     

    which will forward requests to Jellyfin and symlink this file to
    Code:
    /etc/nginx/sites-enabled
     
    but when I reload nginx I get the following warnings.

    Code:
    huss@jellyfin:~$ sudo nginx -t
    2025/08/10 11:09:34 [warn] 2987#2987: duplicate value "TLSv1.2" in /etc/letsencrypt/options-ssl-nginx.conf:11
    2025/08/10 11:09:34 [warn] 2987#2987: duplicate value "TLSv1.3" in /etc/letsencrypt/options-ssl-nginx.conf:11
    2025/08/10 11:09:34 [warn] 2987#2987: "ssl_stapling" ignored, no OCSP responder URL in the certificate "/etc/letsencrypt/live/sub1.example.com/fullchain.pem"
    2025/08/10 11:09:34 [warn] 2987#2987: "ssl_stapling" ignored, no OCSP responder URL in the certificate "/etc/letsencrypt/live/sub2.example.com/fullchain.pem"
    nginx: the configuration file /etc/nginx/nginx.conf syntax is ok
    nginx: configuration file /etc/nginx/nginx.conf test is successful
    huss@jellyfin:~$

    what did i do wrong for this to happen..
    also I am not sure f this is right, but I renamed my 
    Code:
    /etc/nginx/conf.d/jellyfin.conf
    to 
    Code:
    /etc/nginx/conf.d/jellyfin.conf.bak
     

    since I thought I would be using the new one in 
    Code:
    /etc/nginx/sites-available/jellyfin
    but not sure if that was right either.
    Jellyfin 10.10.7
    Debian 12 Bookworm Bare Metal
    Intel® Xeon® CPU E5-1650 v3 @ 3.50GHz, 12 cores
    128GB Ram
    100TB HDD
    1gbps nic
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