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    Jellyfin Forum Support Troubleshooting Error processing request. URL "GET" "/Reports/Items.

     
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    Error processing request. URL "GET" "/Reports/Items.

    Im getting the same exception Error processing request. URL "GET" "/Reports/Items. When im trying to get library reports
    KmTempe
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    Junior Member

    Posts: 2
    Threads: 1
    Joined: 2025 Sep
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    Country:Greece
    #1
    2025-09-28, 03:23 AM (This post was last modified: 2025-09-28, 04:41 AM by KmTempe. Edited 2 times in total.)
    Hi 
    I add a comment on https://github.com/jellyfin/jellyfin-plu...3342223402
    im on version 10.11.0 and im using the unstable repo with report 17.2505.7.0

    In the stable version I have no problem with reports and the stable version of reports does not work with version 10.11.0, I get the same error.

    Logs:
    [2025-09-28 05:38:04.300 +03:00] [ERR] [13] Jellyfin.Api.Middleware.ExceptionMiddleware: Error processing request. URL "GET" "/Reports/Items".
    System.MissingMethodException: Method not found: 'System.Collections.Generic.IReadOnlyList1<MediaBrowser.Controller.Entities.BaseItem> MediaBrowser.Controller.Entities.Folder.GetChildren(Jellyfin.Database.Implementations.Entities.User, Boolean)'.
      at Jellyfin.Plugin.Reports.Api.ReportsService.GetQueryResult(BaseReportRequest request, User user)
      at Jellyfin.Plugin.Reports.Api.ReportsService.GetReportResult(BaseReportRequest request)
      at Jellyfin.Plugin.Reports.Api.ReportsController.GetItemReport(Nullable
    1 hasThemeSong, Nullable1 hasThemeVideo, Nullable1 hasSubtitles, Nullable1 hasSpecialFeature, Nullable1 hasTrailer, Nullable1 adjacentTo, Nullable1 minIndexNumber, Nullable1 parentIndexNumber, Nullable1 hasParentalRating, Nullable1 isHd, String locationTypes, String excludeLocationTypes, Nullable1 isMissing, Nullable1 isUnaried, Nullable1 minCommunityRating, Nullable1 minCriticRating, Nullable1 airedDuringSeason, String minPremiereDate, String minDateLastSaved, String minDateLastSavedForUser, String maxPremiereDate, Nullable1 hasOverview, Nullable1 hasImdbId, Nullable1 hasTmdbId, Nullable1 hasTvdbId, Nullable1 isInBoxSet, String excludeItemIds, Nullable1 enableTotalRecordCount, Nullable1 startIndex, Nullable1 limit, Nullable1 recursive, String sortOrder, String parentId, String fields, String excludeItemTypes, String includeItemTypes, String filters, Nullable1 isFavorite, Nullable1 isNotFavorite, String mediaTypes, String imageTypes, String sortBy, Nullable1 isPlayed, String genres, String genreIds, String officialRatings, String tags, String years, Nullable1 enableUserData, Nullable1 imageTypeLimit, String enableImageTypes, String person, String personIds, String personTypes, String studios, String studioIds, String artists, String excludeArtistIds, String artistIds, String albums, String albumIds, String ids, String videoTypes, String userId, String minOfficialRating, Nullable1 isLocked, Nullable1 isPlaceHolder, Nullable1 hasOfficialRating, Nullable1 collapseBoxSetItems, Nullable1 is3D, String seriesStatus, String nameStartsWithOrGreater, String nameStartsWith, String nameLessThan, String reportView, String displayType, Nullable1 hasQueryLimit, String groupBy, String reportColumns, Boolean enableImages)
      at lambda_method5641(Closure, Object, Object[])
      at Microsoft.AspNetCore.Mvc.Infrastructure.ControllerActionInvoker.InvokeActionMethodAsync()
      at Microsoft.AspNetCore.Mvc.Infrastructure.ControllerActionInvoker.Next(State& next, Scope& scope, Object& state, Boolean& isCompleted)
      at Microsoft.AspNetCore.Mvc.Infrastructure.ControllerActionInvoker.InvokeNextActionFilterAsync()
    theguymadmax
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    #2
    2025-09-29, 07:02 PM
    You'll get that when you have an incompatible plugin. Please remove ALL installed repository plugins (anything not built-in). Plugins will likely need a while to adapt to the new database changes, so it is much safer to remove those plugins before upgrading, and then re-add them afterwards to test. Official plugins for 10.11.x are available in the unstable plugin repo.

    To test plugins for 10.11 you need to update the Plugin Repository to the Unstable branch: https://repo.jellyfin.org/files/plugin-u...ifest.json via “Dashboard -> Plugins -> Manage Repositories”
    KmTempe
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    Junior Member

    Posts: 2
    Threads: 1
    Joined: 2025 Sep
    Reputation: 0
    Country:Greece
    #3
    8 hours ago (This post was last modified: 8 hours ago by KmTempe. Edited 1 time in total.)
    what have you done guys

    i dont write this in the first thread

    but this plugin plugin-unstable/reports/reports_17.2505.7.0.zip
    Cannot be unistalled

    when you try unstall through dashboard the plugin is correctly marked as deleted on next startup

    plugins\Reports_17.2505.7.0, so marking as deleteOnStartup.
    [02:53:20] [INF] [44] Emby.Server.Implementations.ApplicationHost: App needs to be restarted.

    and after restart its still installed

    [02:56:29] [ERR] [22] Jellyfin.Api.Middleware.ExceptionMiddleware: Error processing request. URL GET /Reports/Items.
    System.MissingMethodException: Method not found: 'System.Collections.Generic.IReadOnlyList`1<MediaBrowser.Controller.Entities.BaseItem> MediaBrowser.Controller.Entities.Folder.GetChildren(Jellyfin.Database.Implementations.Entities.User,


    Check the log time

    and when server is on start up and tryies to delete the plugin 
    it throw an exeption for IO access deny

    System.UnauthorizedAccessException: Access to the path 'ClosedXML.dll' is denied.
      at System.IO.FileSystem.RemoveDirectoryRecursive(String fullPath, WIN32_FIND_DATA& findData, Boolean topLevel)
      at System.IO.FileSystem.RemoveDirectory(String fullPath, Boolean recursive)
      at Emby.Server.Implementations.Plugins.PluginManager.DiscoverPlugins()

    the is no way access is denied by host server has the highest permissions 

    a temporary solution is to delete the plugin directly from host file system when server is off
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