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    Jellyfin Forum Support Troubleshooting Media Scanning & Identification Metadata and Image Importing

     
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    Metadata and Image Importing

    Specific Shows fail to Import Images equivalent to others
    Aedansbar
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    Junior Member

    Posts: 1
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    Joined: 2025 Oct
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    Country:United States
    #1
    Yesterday, 04:36 PM
    Good morning, I recently started on a Jellyfin server and am all around new to the whole thing, but after several days of attempted troubleshooting I decided to come to the forums.

    After placing ReZero **** into my library and scanning, it shows up and produces one singular image as a primary. This image is then applied to every season. Compared to other shows which have the following files (Show: Primary, Logo, Thumb, Backdrop),  with each season having its own primary image.
    Naming convention for ReZero goes
    HDD -> Shows -> ReZero **** (2016) [tmdbid-65942] [imdbid-5607616] [tvdbid-305089] -> ReZero **** Season 01 -> ReZero **** _-01(Dual Audio_10bit_BD1080p_x265).mkv
    That goes for all seasons. This exact same formatting (excluding the metadata tags) worked for another show without issue. The same issue is happening with another show following this convention.
    HDD -> Shows -> ホリミヤ -piece- (2023) -> S01E01-Class Trip [E702628A].mkv
    This is the sequel to the show Horimiya, which followed the same naming convention and provided the expected results. The issue itself isn't debilitating to my server, but it does ruin the fluidity for me. As I said before, I am barely a novice, so I don’t yet know when to provide specific information. If there is any need for any sort of logs or extra information, please ask and I will provide.
    Running -> Windows 10 -> Jellyfin 10.10.7

    Images included show expected output      and the output I received    
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