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    Jellyfin Forum Support Troubleshooting 10.11 Update breaks Channel Logos in Live TV

     
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    10.11 Update breaks Channel Logos in Live TV

    FistRockbone
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    #1
    9 hours ago (This post was last modified: 9 hours ago by FistRockbone. Edited 1 time in total.)
    As you can see, on the "Channels" section in Live TV, no logos are displayed.

    [Image: Untitled.png]

    If you click on the 3 dots on each channel, some of the images DO exist but are not displayed.   Manually updating the image doesn't make any difference either.   This happens on both the server installation (on a Synology NAS) and also the Fire TV app - no logos are displayed anywhere.
    raulo1985
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    #2
    5 hours ago
    (9 hours ago)FistRockbone Wrote: As you can see, on the "Channels" section in Live TV, no logos are displayed.

    [Image: Untitled.png]

    If you click on the 3 dots on each channel, some of the images DO exist but are not displayed.   Manually updating the image doesn't make any difference either.   This happens on both the server installation (on a Synology NAS) and also the Fire TV app - no logos are displayed anywhere.

    I was about to post this (can confirm this issue). I've been using the last RCs and now the official stable release and the issue persists. Whenever I load some images for the channels logos, they are visible when entering the channel, but they don't show up in the main live tv section (the same as the screenshot posted by op). And after a server restart, usually the images are not longer loaded and disappear. Didn't have this issue with 10.10.7.

    PS: permission are correctly set. I'm using Linux Mint, and after a clean server and JF installation.
    theguymadmax
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    #3
    4 hours ago
    I've already mention in another thread that this issue needs to be posted on GitHub so it gets the necessary attention:
    https://github.com/jellyfin/jellyfin/iss...report.yml
    raulo1985
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    #4
    2 hours ago (This post was last modified: 2 hours ago by raulo1985. Edited 1 time in total.)
    (4 hours ago)theguymadmax Wrote: I've already mention in another thread that this issue needs to be posted on GitHub so it gets the necessary attention:
    https://github.com/jellyfin/jellyfin/iss...report.yml

    Yeah sorry, I've been busy and currently I don't have access to my server for a couple of days, so I haven't been able to troubleshoot or report the issue (just saw this post and wanted to say that's the same issue I'm having, and not only with the release, but also with RC8 and RC9). As soon as I can I'll report the issue. Should I include some logs? Since it's not an error I don't know if logs could be useful.
    theguymadmax
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    #5
    1 hour ago
    I appreciate that you wanted to troubleshoot the issue, but i already know what the issue is, and i have a fix for it :-). A basic report in this case will be sufficient. I just wanted it on GitHub, so the issue can be tracked and other users are aware it.
    raulo1985
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    #6
    1 hour ago
    (1 hour ago)theguymadmax Wrote: I appreciate that you wanted to troubleshoot the issue, but i already know what the issue is, and i have a fix for it :-). A basic report in this case will be sufficient. I just wanted it on GitHub, so the issue can be tracked and other users are aware it.

    Great, many family members use JF to watch IPTV, and that section looked a litte ugly without the logos. I'll try to report it as soon as I can.

    BTW and a little off topic, did you read my other issue about the local intros plugin? There's no reply (and I asked about this some months ago too) and I don't even know how to troubleshoot it (I posted some logs, but apparently they didn't help). It's my main issue with JF now, I really want to use it and haven't been able to do so since JF 10.8.13. Any help would be greatly appreciated.

    (Sorry for the off topic, but I don't want to bump my other thread again. My apologies).
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