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    Jellyfin Forum Support Troubleshooting Video freezes for significant periods of time

     
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    Video freezes for significant periods of time

    The video and audio pauses for 30 seconds to multiple minutes without any exceptional hardware load
    Charvonia
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    #1
    3 hours ago (This post was last modified: 3 hours ago by Charvonia.)
    Seemingly randomly, the video will stop for a few minutes at a time, sometimes resuming playback for a few seconds before freezing again. This can occur at any time when watching, but seems to occur between 1 - 3ish hours apart (not really sure on the timings but this seems about right). There is no indication that the stream is buffering, nothing is in the logs (just shows the message for starting the stream). It occurs when transcoding or when direct playing the file. I've tried playing the file in mpv and it works just fine. Hardware usage stays the same and nothing seems exceptional when I check container stats or system monitor. Jellyfin is a docker container on my Arch Linux system where all the video files are stored (on the same SSD as the container). The issue occurs when using both the Jellyfin Media Player and the web player.

    I forgot to mention, Jellyfin is on version 10.11.2
    Charvonia
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    Country:United Kingdom
    #2
    1 hour ago
    In case it matters here is the output of
    Code:
    docker compose stats jellyfin
     during one of these freezes:
    Code:
    CONTAINER ID  NAME      CPU %    MEM USAGE / LIMIT    MEM %    NET I/O          BLOCK I/O        PIDS
    179707fa8d77  jellyfin  26.25%    1.03GiB / 30.93GiB  3.33%    4.37MB / 602MB  3.93GB / 2.46GB  88

    And here are the logs:
    Code:
    jellyfin  | [21:14:34] [INF] [93] Jellyfin.Api.Helpers.MediaInfoHelper: User policy for Charlie. EnablePlaybackRemuxing: True EnableVideoPlaybackTranscoding: True EnableAudioPlaybackTranscoding: True

    jellyfin  | [21:14:34] [INF] [99] MediaBrowser.MediaEncoding.Transcoding.TranscodeManager: /usr/lib/jellyfin-ffmpeg/ffmpeg -analyzeduration 200M -probesize 1G -f matroska -init_hw_device drm=dr:/dev/dri/renderD128 -init_hw_device vaapi=va@dr -init_hw_device vulkan=vk@dr -filter_hw_device vk -hwaccel vaapi -hwaccel_output_format vaapi -noautorotate -i file:"/media/shows/Stranger Things (2016)/Season 02/Stranger Things (2016) - S02E04 - Chapter Four Will the Wise [Bluray-2160p Remux][DTS-HD MA 5.1][DV HDR10][HEVC]-FraMeSToR.mkv" -noautoscale -map_metadata -1 -map_chapters -1 -threads 0 -map 0:0 -map 0:1 -map -0:s -codec:v:0 h264_vaapi -rc_mode VBR -b:v 43556623 -maxrate 43556623 -bufsize 87113246 -sei -a53_cc -force_key_frames:0 "expr:gte(t,n_forced*3)" -vf "setparams=color_primaries=bt2020:color_trc=smpte2084:colorspace=bt2020nc,hwmap=derive_device=drm,format=drm_prime,libplacebo=upscaler=none:downscaler=none:format=bgra:tonemapping=bt.2390:peak_detect=0:color_primaries=bt709:color_trc=bt709:colorspace=bt709,format=vulkan,hwmap=derive_device=vaapi,format=vaapi,scale_vaapi=format=nv12" -codec:a:0 libfdk_aac -ac 2 -ab 256000 -af "volume=2" -copyts -avoid_negative_ts disabled -max_muxing_queue_size 2048 -f hls -max_delay 5000000 -hls_time 3 -hls_segment_type mpegts -start_number 0 -hls_segment_filename "/cache/transcodes/477e7c691a8be4773e1d344f8a3757f7%d.ts" -hls_playlist_type vod -hls_list_size 0 -y "/cache/transcodes/477e7c691a8be4773e1d344f8a3757f7.m3u8"
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