• Login
  • Register
  • Login Register
    Login
    Username/Email:
    Password:
    Or login with a social network below
  • Forum
  • Website
  • GitHub
  • Status
  • Translation
  • Features
  • Team
  • Rules
  • Help
  • Feeds
User Links
  • Login
  • Register
  • Login Register
    Login
    Username/Email:
    Password:
    Or login with a social network below

    Useful Links Forum Website GitHub Status Translation Features Team Rules Help Feeds
    Jellyfin Forum Support Troubleshooting Jellystat Invalid Userrname or password / [JELLYFIN-API]: 401 Unauthorized

     
    • 0 Vote(s) - 0 Average

    Jellystat Invalid Userrname or password / [JELLYFIN-API]: 401 Unauthorized

    Jellystat to Jellyfin API error
    rippernz
    Offline

    Junior Member

    Posts: 2
    Threads: 1
    Joined: 2025 Dec
    Reputation: 0
    Country:New Zealand
    #1
    10 hours ago
    Hi,
    Looking for a bit of help please.
    Running Jellystat in Unraid Docker with psql15
    Moved over from the other app to this better one

    Jellystat has been running well for a while and then all of a sudden it wasn't able to connect to Jellyfin anymore, all syncs would fail, no user stats.

    Went to check the setting and in put the API key again and i got 
    "Error Updating Configuration: 401 Unauthorized"

    I tried using API's that i know work from things like Sonarr and Radarr but the same thing happens

    The logs in Jellystat show
    [JELLYFIN-API]: 401 Unauthorized

    The logs in Jellyfin show
    Jellyfin.Api.Middleware.ExceptionMiddleware: Error processing request: Token is required. URL GET /socket.

    I have been troubleshooting this for about 2 weeks off and on and not able to get my head around what's happened

    I have tried:
    1. Fresh install of Jellystat - Same issue
    2. New DB for Jellystat - Same issue
    3. remove Postgres and Jellystat and start it fresh - same issue
    4. backup jellyfin, setup Jellyfin container from Official repo, restore backup, same issue.
    5. tried changing Docker networks, both are currently on Host, have had both on bridge and the issues persists.

    I asked on the jellystat subredit and was given this post, Jellyfin has become unusable and slow in the last few weeks : r/jellyfin
    I made the changes recommended but it made no difference.

    Upgraded to the latest version and same issue.
     
    Anyone come across this before that might be able to shed some light on this?

    Thanks 
    crobibero
    Offline

    Core Team (Server & Plugins)

    Posts: 312
    Threads: 0
    Joined: 2023 Jun
    Reputation: 23
    Country:United States
    #2
    6 hours ago
    Are you running 10.12?
    We disabled legacy authentication there to force clients to upgrade. You can temporarily allow legacy auth by editing system.xml
    rippernz
    Offline

    Junior Member

    Posts: 2
    Threads: 1
    Joined: 2025 Dec
    Reputation: 0
    Country:New Zealand
    #3
    1 hour ago
    (6 hours ago)crobibero Wrote: Are you running 10.12?
    We disabled legacy authentication there to force clients to upgrade. You can temporarily allow legacy auth by editing system.xml

    Hi, 

    no, im running 10.11.5.

    That change resolved the issue, thank you for you for that, i will go check the jellystat git and see if this has been reported or fixes coming.

    thanks again.
    « Next Oldest | Next Newest »

    Users browsing this thread: 2 Guest(s)


    • View a Printable Version
    • Subscribe to this thread
    Forum Jump:

    Home · Team · Help · Contact
    © Designed by D&D - Powered by MyBB
    L


    Jellyfin

    The Free Software Media System

    Linear Mode
    Threaded Mode