Issues with Dolby Vision

[simonmarkis]

Hello,

   I'm having difficulty playing back a Dolby Vision movie on my TV, which does support it. The client is an xbox series X, using the native jellyfin app, server is hosted on truenas scale. I have hardware enabled for H264, HEVC, MPEG2 and AV1. Prefer OS native DXVA enabled, hardware encoding enabled, VPP and regular tone mapping enabled. 
   The TV does say that it's showing HDR10 (not dolby vision) content, but it still looks really dull. According to the playback info, the video's bitrate is not supported and video's range type is not supported. I'm attaching the transcode log.

I've tried disabling tone mapping and DXVA setting but with no success.

[ArneR]

You did not state what GPU you are using for hardware acceleration, but since you enabled VPP tonemapping I can only assume it is Intel.
You'd need to add hardware support for HEVC 10bit as well. Enable hardware decoding for all but VP8.

Also, is your TV an LG, and your movie in an MKV container? Because apparently there are issues with that combination with DV.

You did not post the log either. But the reason it looks dull is that tonemapping is not being done correctly, but it should not have to tonemap since it should direct play, unless limitation mentioned above.