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    Useful Links Forum Website GitHub Status Translation Features Team Rules Help Feeds
    Jellyfin Forum Support Troubleshooting Enabling “group movies into collections” makes movies page load forever

     
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    Enabling “group movies into collections” makes movies page load forever

    grobleschmomble
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    #1
    2024-05-14, 03:33 PM
    Hi all! I’m having an issue with enabling “group movies into collections”. With it enabled, if I then go into my movie library, I see nothing but the loading circle (tested on two devices, never resolved). With the option disabled, it loads and displays them fine. I just updated to 10.9.1, however I did not have this feature enabled prior to updating so I can’t say for certain that this is the reason. Anybody else experiencing this, or any ideas on how to fix? Any help would be greatly appreciated:)
    TheDreadPirate
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    #2
    2024-05-14, 03:42 PM
    Can you share your full jellyfin log via pastebin?
    Jellyfin 10.10.7 (Docker)
    Ubuntu 24.04.2 LTS w/HWE
    Intel i3 12100
    Intel Arc A380
    OS drive - SK Hynix P41 1TB
    Storage
        4x WD Red Pro 6TB CMR in RAIDZ1
    [Image: GitHub%20Sponsors-grey?logo=github]
    grobleschmomble
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    #3
    2024-05-14, 05:33 PM (This post was last modified: 2024-05-14, 05:35 PM by grobleschmomble. Edited 1 time in total.)
    TheDreadPirate dateline='[url=tel:1715701376' Wrote: 1715701376[/url]']
    Can you share your full jellyfin log via pastebin?

    l tried to paste my full exported log into pastebin but it said it was too big. Any other way to share?
    TheDreadPirate
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    Posts: 15,374
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    #4
    2024-05-14, 06:19 PM
    Zip it and attach it to a post here? You have to use the full reply interface to attach files.
    Jellyfin 10.10.7 (Docker)
    Ubuntu 24.04.2 LTS w/HWE
    Intel i3 12100
    Intel Arc A380
    OS drive - SK Hynix P41 1TB
    Storage
        4x WD Red Pro 6TB CMR in RAIDZ1
    [Image: GitHub%20Sponsors-grey?logo=github]
    grobleschmomble
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    Posts: 20
    Threads: 8
    Joined: 2023 Dec
    Reputation: 0
    #5
    2024-05-14, 06:53 PM
    (2024-05-14, 06:19 PM)TheDreadPirate Wrote: Zip it and attach it to a post here?  You have to use the full reply interface to attach files.

    Thank you, sorry I am not the most technologically inclined lol


    Attached Files
    .zip   log_20240514.txt.zip (Size: 112.41 KB / Downloads: 195)
    TheDreadPirate
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    #6
    2024-05-14, 07:20 PM
    Two things.


    1) You are receiving requests from IPv6 addresses, but IPv6 isn't enabled in Jellyfin. Go to Dashboard > Networking and enable it. Not sure if this is in anyway related to your problem.

    2) I am seeing this error, that I believe is related to non-English character usage. In the past examples I've seen from other users it was German umlats.

    Code:
    [2024-05-14 15:04:02.646 +00:00] [ERR] [22] Jellyfin.Api.Middleware.ExceptionMiddleware: Error processing request. URL "GET" "/Users/176ea8a1adc944199f1123fc1a1c0afb/Items".
    System.InvalidOperationException: Failed to compare two elements in the array.
    ---> System.TypeInitializationException: The type initializer for 'ICU4N.Text.Transliterator' threw an exception.
    ---> System.TypeInitializationException: The type initializer for 'ICU4N.Globalization.UCultureInfo' threw an exception.

    I believe this is a known issue that is being worked. Can you confirm whether one or more of these collections has entries with umlats in the name?
    Jellyfin 10.10.7 (Docker)
    Ubuntu 24.04.2 LTS w/HWE
    Intel i3 12100
    Intel Arc A380
    OS drive - SK Hynix P41 1TB
    Storage
        4x WD Red Pro 6TB CMR in RAIDZ1
    [Image: GitHub%20Sponsors-grey?logo=github]
    grobleschmomble
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    Posts: 20
    Threads: 8
    Joined: 2023 Dec
    Reputation: 0
    #7
    2024-05-14, 07:55 PM
    (2024-05-14, 07:20 PM)TheDreadPirate Wrote: Two things.


    1) You are receiving requests from IPv6 addresses, but IPv6 isn't enabled in Jellyfin.  Go to Dashboard > Networking and enable it.  Not sure if this is in anyway related to your problem.

    2) I am seeing this error, that I believe is related to non-English character usage.  In the past examples I've seen from other users it was German umlats.

    Code:
    [2024-05-14 15:04:02.646 +00:00] [ERR] [22] Jellyfin.Api.Middleware.ExceptionMiddleware: Error processing request. URL "GET" "/Users/176ea8a1adc944199f1123fc1a1c0afb/Items".
    System.InvalidOperationException: Failed to compare two elements in the array.
    ---> System.TypeInitializationException: The type initializer for 'ICU4N.Text.Transliterator' threw an exception.
    ---> System.TypeInitializationException: The type initializer for 'ICU4N.Globalization.UCultureInfo' threw an exception.

    I believe this is a known issue that is being worked.  Can you confirm whether one or more of these collections has entries with umlats in the name?

    Hi! After more research in the Breaking Changes Section Here in the 10.9.0 changes, I removed the DOTNET_SYSTEM_GLOBALIZATION_INVARIANT environment variable from the docker container and that seemed to fix it! Thanks for looking into my problem Smiling-face
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