SOLVED: Fatal playback error

[Lee]

Hi, I have an issue where no matter what I do, hardware decoding/enc or not, I will get a fatal playback error. Im not sure if its using the wrong ffmpeg, I dont think it is, but i need the main ffmpeg as well for other services running on my server. I cant decipher my log. Here is the log file:

https://gist.github.com/cowshu/a489a3519...5d3c29df4c

(Ubuntu Server 24.04, APT Jellyfin Package, GTX 1050/I5 3rd gen)

[TheDreadPirate]

It looks like you have a lot of general permission issues going on. But primarily Jellyfin does not have sufficient permissions to your media.

Code:

[2024-07-20 22:07:49.859 +00:00] [ERR] Error processing request. URL "GET" "/videos/05d8ad93-3ed5-0caa-2248-f8503b673c01/main.m3u8".
System.UnauthorizedAccessException: Access to the path '/media/extra/jelly/shows/Family Guy/family.guy.s20e01.1080p.web.h264-cakes[eztv.re].mkv[eztvx.to].mkv' is denied.
---> System.IO.IOException: Permission denied

Can you describe your storage setup?

[theguymadmax]

What are your transcode settings? (Dashboard->Playback->Transcoding) - screenshot would help. Also, post the ffmpeg log.

[Lee]

What are your transcode settings? (Dashboard->Playback->Transcoding) - screenshot would help. Also, post the ffmpeg log.

Well, the thing about that is, ive set it to multiple different things, none, NVENC, VAAPI, disabled hw encoding, etc, same error.

FFmpeg log: https://gist.github.com/cowshu/e3c9ff9d9...b81d008eb5

[Lee]

It looks like you have a lot of general permission issues going on.  But primarily Jellyfin does not have sufficient permissions to your media.

Code:

[2024-07-20 22:07:49.859 +00:00] [ERR] Error processing request. URL "GET" "/videos/05d8ad93-3ed5-0caa-2248-f8503b673c01/main.m3u8".
System.UnauthorizedAccessException: Access to the path '/media/extra/jelly/shows/Family Guy/family.guy.s20e01.1080p.web.h264-cakes[eztv.re].mkv[eztvx.to].mkv' is denied.
---> System.IO.IOException: Permission denied

Can you describe your storage setup?

I believe that that error was because for some reason my fstab config didnt work even though I checked it and I didnt realize the drive wasnt mounted. I remounted it, error persists. ALso, since then, I CHOWNed the folder with all of the media in it to the jellyfin user and also added 755 to it with chmod
500GB SATA SSD (Ubuntu Server)
500GB HDD (Read-only because of windows hibernation, JF set to read from it, ntfs)
2TB HDD (Target drive, formatted with ext4, has media library)

[Lee]

UPDATE: Magically resolved itself. NVENC transcoding even works somehow. IT was probably because i mounted the drive and chmod and chowned it. who knows at this point, im convinced technology is magic