iOS updated to 16.6.1 and now video won't stream - Error 1008

[KodiUser1138]

Where do you find server logs?

The biggest issue I have with this situation is that nothing changed on the server side and on my phone it was an Apple iOS update that suddenly caused these issues.

Just tried playing a movie trailer. Under 200MB AVC MP4 file. Buffers for a long time, then plays a little, buffers a lot more, played more, buffered then played the last bit. Nothing smooth at all. This is over my home LAN sitting 5 feet from the wireless router. The transcode directory never saw a file created. File plays fine through a number of other methods (though all through wired connection).

I used to be able to play TV episodes no problem while out of the home on free public wifi. No I can't almost anything to play at all. So strange.

[TheDreadPirate]

You can find the logs in the Dashboard (left navigation bar near the bottom). Where they are in the file system depends on your OS.

/var/log/jellyfin (bare metal linux)
/config/logs (docker, wherever that maps to in your host file system)
C:\ProgramData\Jellyfin\Server\Logs (Windows)

Its possible some OS update broke something. Check out the Swiftfin git if someone opened an issue recently that sounds similar to yours.

https://github.com/jellyfin/Swiftfin/issues

[Jerky]

I think this is related to the entire certificate chain needing validation, and it isn't able to be validated on ios.

Edit: Actually this might not be an issue if you aren't using SSL

[KodiUser1138]

What would I be looking for in the log?

[Jerky]

See this bug https://github.com/jellyfin/jellyfin/issues/8340

[TheDreadPirate]

What would I be looking for in the log?

Can you upload your log to pastebin and share the link here?  At this point we have no idea what, specifically, to look for.  Sanitize any domains or WAN IPs.

[KodiUser1138]

See this bug https://github.com/jellyfin/jellyfin/issues/8340

Thanks for posting this, though I'm not sure I follow along all the technical bits. This looks like an issue from a year ago. I wasn't having issues until the most recent iOS update. Is it a new version of a similar bug possibly?

[KodiUser1138]

From a test I did earlier today over a free wifi network while I was out. Several small movie trailer files that failed while I'm at home seemed to work ok but playing a full movie did not.

https://pastebin.com/ivRts8KY

[TheDreadPirate]

This is a 3D movie. That adds additional variables to this. I know Jellyfin has some support for 3D movies (requires additional naming, see below), but I'm not certain about client support for 3D.

https://jellyfin.org/docs/general/server...#3d-movies

[KodiUser1138]

It's a 3D movie that has worked before. It is frame packed MVC MKV 3D and any player just ignores the extra 3D part and plays the main part of the file. The 3D isn't what is causing the iOS app to fail to playback media.

I can look at the log for the non-3D movie that I also tested that produced the same result.