• Login
  • Register
  • Login Register
    Login
    Username/Email:
    Password:
    Or login with a social network below
  • Forum
  • Website
  • GitHub
  • Status
  • Translation
  • Features
  • Team
  • Rules
  • Help
  • Feeds
User Links
  • Login
  • Register
  • Login Register
    Login
    Username/Email:
    Password:
    Or login with a social network below

    Useful Links Forum Website GitHub Status Translation Features Team Rules Help Feeds
    Jellyfin Forum Support Troubleshooting Not able to watch recordings in progress

     
    • 0 Vote(s) - 0 Average

    Not able to watch recordings in progress

    This client isn't compatible with the media and the server isn't sending a compatible media format.
    giejay
    Offline

    Junior Member

    Posts: 2
    Threads: 1
    Joined: 2024 Dec
    Reputation: 0
    Country:Belgium
    #1
    2024-12-26, 10:08 PM
    I'm not able to watch recordings which are in progress for various clients (Chrome, Firefox, Mac OS Jellyfin Player). As soon as I stop the recording and play the same file it works fine. The response when playing a recording which is in progress:

    GET
    http://192.168.2.120:8096/Users/5eda9e28...aa33b050f9
    ->
    Code:
    {
      "Name":"This is Ultra HD",
      "ServerId":"09a3036af1b040cea3d2bce7dd7c1ae2",
      "Id":"c1f55f5ddcb92613dfe9dcaa33b050f9",
      "Etag":"c0889e7e8d71c58789be127071b9ea71",
      "DateCreated":"2024-12-26T22:53:02.0000000Z",
      "CanDelete":false,
      "CanDownload":false,
      "SortName":"this is ultra hd",
      "ExternalUrls":[
         
      ],
      "MediaSources":[
          {
            "Protocol":"File",
            "Id":"c1f55f5ddcb92613dfe9dcaa33b050f9",
            "Path":"/media/External/Recordings/This is Ultra HD/This is Ultra HD 2024_12_26_22_30_00.ts",
            "Type":"Placeholder",
            "Container":"ts",
            "Name":"This is Ultra HD 2024_12_26_22_30_00",
            "IsRemote":false,
            "ETag":"917511c68bccdef50bbce7cd624b9123",
            "ReadAtNativeFramerate":false,
            "IgnoreDts":false,
            "IgnoreIndex":false,
            "GenPtsInput":false,
            "SupportsTranscoding":true,
            "SupportsDirectStream":true,
            "SupportsDirectPlay":true,
            "IsInfiniteStream":false,
            "UseMostCompatibleTranscodingProfile":false,
            "RequiresOpening":false,
            "RequiresClosing":false,
            "RequiresLooping":false,
            "SupportsProbing":true,
            "VideoType":"VideoFile",
            "MediaStreams":[
               
            ],
            "MediaAttachments":[
               
            ],
            "Formats":[
               
            ],
            "RequiredHttpHeaders":{
               
            },
            "TranscodingSubProtocol":"http",
            "HasSegments":false
          }
      ],
      "ProductionLocations":[
         
      ],
      "Path":"/media/External/Recordings/This is Ultra HD/This is Ultra HD 2024_12_26_22_30_00.ts",
      "EnableMediaSourceDisplay":true,
      "ChannelId":null,
      "ChannelName":"Sky Sports UHD 2",
      "Overview":"Bringing the best in entertainment.",
      "Taglines":[
         
      ],
      "Genres":[
         
      ],
      "PlayAccess":"Full",
      "ProductionYear":2024,
      "RemoteTrailers":[
         
      ],
      "ProviderIds":{
         
      },
      "IsFolder":false,
      "ParentId":"f665b1e5522f5d0304df890efd94f1c5",
      "Type":"Recording",
      "People":[
         
      ],
      "Studios":[
         
      ],
      "GenreItems":[
         
      ],
      "LocalTrailerCount":0,
      "UserData":{
          "PlaybackPositionTicks":0,
          "PlayCount":0,
          "IsFavorite":false,
          "Played":false,
          "Key":"c1f55f5d-dcb9-2613-dfe9-dcaa33b050f9",
          "ItemId":"00000000000000000000000000000000"
      },
      "SpecialFeatureCount":0,
      "DisplayPreferencesId":"dbf7709c41faaa746463d67978eb863d",
      "Status":"InProgress",
      "Tags":[
         
      ],
      "MediaStreams":[
         
      ],
      "VideoType":"VideoFile",
      "ImageTags":{
         
      },
      "BackdropImageTags":[
         
      ],
      "ImageBlurHashes":{
         
      },
      "Chapters":[
         
      ],
      "Trickplay":{
         
      },
      "LocationType":"FileSystem",
      "MediaType":"Video",
      "EndDate":"2024-12-27T03:30:00.0000000Z",
      "LockedFields":[
         
      ],
      "LockData":true,
      "ChannelPrimaryImageTag":"d138dde4f090f75a3aeae9a09d420542",
      "StartDate":"2024-12-26T21:30:00.0000000Z",
      "CompletionPercentage":0,
      "IsRepeat":false,
      "IsMovie":false,
      "IsSports":false,
      "IsSeries":false,
      "IsLive":false,
      "IsNews":false,
      "IsKids":false,
      "IsPremiere":false,
      "TimerId":"889660ed2c6f4ecad99537cbec0d6275"
    }

    And:

    GET /Items/c1f55f5ddcb92613dfe9dcaa33b050f9/PlaybackInfo
    ->
    {"MediaSources":[],"ErrorCode":"NoCompatibleStream"}


    When the recording is ended:

    GET /Items/c1f55f5ddcb92613dfe9dcaa33b050f9/PlaybackInfo
    Code:
    {
      "MediaSources":[
          {
            "Protocol":"File",
            "Id":"6d5ece90779a10cc832bbdbe29066e9a",
            "Path":"/media/External/Recordings/This is Ultra HD/This is Ultra HD 2024_12_26_16_30_00.ts",
            "Type":"Default",
            "Container":"ts",
            "Size":3665696,
            "Name":"This is Ultra HD 2024_12_26_16_30_00",
            "IsRemote":false,
            "ETag":"f34e0cf6b59a4ee9f9f2d72bb589d77b",
            "RunTimeTicks":208770000,
            "ReadAtNativeFramerate":false,
            "IgnoreDts":false,
            "IgnoreIndex":false,
            "GenPtsInput":false,
            "SupportsTranscoding":true,
            "SupportsDirectStream":false,
            "SupportsDirectPlay":false,
            "IsInfiniteStream":false,
            "UseMostCompatibleTranscodingProfile":false,
            "RequiresOpening":false,
            "RequiresClosing":false,
            "RequiresLooping":false,
            "SupportsProbing":true,
            "VideoType":"VideoFile",
            "MediaStreams":[
                {
                  "Codec":"hevc",
                  "ColorSpace":"bt2020nc",
                  "ColorTransfer":"smpte2084",
                  "ColorPrimaries":"bt2020",
                  "TimeBase":"1/90000",
                  "VideoRange":"HDR",
                  "VideoRangeType":"HDR10",
                  "AudioSpatialFormat":"None",
                  "DisplayTitle":"4K HEVC HDR",
                  "IsInterlaced":false,
                  "IsAVC":false,
                  "BitRate":1404683,
                  "BitDepth":10,
                  "RefFrames":1,
                  "IsDefault":false,
                  "IsForced":false,
                  "IsHearingImpaired":false,
                  "Height":2160,
                  "Width":3840,
                  "AverageFrameRate":50,
                  "RealFrameRate":50,
                  "ReferenceFrameRate":50,
                  "Profile":"Main 10",
                  "Type":"Video",
                  "AspectRatio":"16:9",
                  "Index":0,
                  "IsExternal":false,
                  "IsTextSubtitleStream":false,
                  "SupportsExternalStream":false,
                  "PixelFormat":"yuv420p10le",
                  "Level":153,
                  "IsAnamorphic":false
                },
                {
                  "Codec":"aac",
                  "TimeBase":"1/90000",
                  "VideoRange":"Unknown",
                  "VideoRangeType":"Unknown",
                  "AudioSpatialFormat":"None",
                  "LocalizedDefault":"Default",
                  "LocalizedExternal":"External",
                  "DisplayTitle":"AAC - Stereo",
                  "IsInterlaced":false,
                  "IsAVC":false,
                  "ChannelLayout":"stereo",
                  "BitRate":128038,
                  "Channels":2,
                  "SampleRate":48000,
                  "IsDefault":false,
                  "IsForced":false,
                  "IsHearingImpaired":false,
                  "Profile":"LC",
                  "Type":"Audio",
                  "Index":1,
                  "IsExternal":false,
                  "IsTextSubtitleStream":false,
                  "SupportsExternalStream":false,
                  "Level":0
                }
            ],
            "MediaAttachments":[
               
            ],
            "Formats":[
               
            ],
            "Bitrate":1532721,
            "Timestamp":"None",
            "RequiredHttpHeaders":{
               
            },
            "TranscodingUrl":"/videos/6d5ece90-779a-10cc-832b-bdbe29066e9a/master.m3u8?DeviceId=TW96aWxsYS81LjAgKE1hY2ludG9zaDsgSW50ZWwgTWFjIE9TIFggMTAuMTU7IHJ2OjEzMy4wKSBHZWNrby8yMDEwMDEwMSBGaXJlZm94LzEzMy4wfDE3MzUyNDE1Njk5NTM1\u0026MediaSourceId=6d5ece90779a10cc832bbdbe29066e9a\u0026VideoCodec=av1,h264,vp9\u0026AudioCodec=aac\u0026AudioStreamIndex=1\u0026VideoBitrate=289848535\u0026AudioBitrate=128038\u0026AudioSampleRate=48000\u0026MaxFramerate=50\u0026PlaySessionId=870bc9a8f72344ff8333a595ca43b280\u0026api_key=a3fdfdeb01fd434894d77720d11e6c2c\u0026TranscodingMaxAudioChannels=2\u0026RequireAvc=false\u0026EnableAudioVbrEncoding=true\u0026Tag=f34e0cf6b59a4ee9f9f2d72bb589d77b\u0026SegmentContainer=mp4\u0026MinSegments=2\u0026BreakOnNonKeyFrames=True\u0026hevc-level=153\u0026hevc-videobitdepth=10\u0026hevc-profile=main10\u0026hevc-audiochannels=2\u0026aac-profile=lc\u0026av1-profile=main\u0026av1-rangetype=SDR,HDR10,HLG\u0026av1-level=19\u0026vp9-rangetype=SDR,HDR10,HLG\u0026h264-profile=high,main,baseline,constrainedbaseline\u0026h264-rangetype=SDR\u0026h264-level=52\u0026h264-deinterlace=true\u0026TranscodeReasons=ContainerNotSupported,%20VideoCodecNotSupported,%20AudioCodecNotSupported\u0026allowVideoStreamCopy=false",
            "TranscodingSubProtocol":"hls",
            "TranscodingContainer":"mp4",
            "DefaultAudioStreamIndex":1,
            "HasSegments":false
          }
      ],
      "PlaySessionId":"870bc9a8f72344ff8333a595ca43b280"
    }

    There's not much in the jellyfin logs when the playback fails. Even with debug turned on. It simply triggers the probe command:
    Code:
    [2024-12-26 23:00:38.160 +01:00] [INF] Starting "/usr/lib/jellyfin-ffmpeg/ffprobe" with args "-analyzeduration 3000000 -probesize 1G -i file:\"/media/External/Recordings/This is Ultra HD/This is Ultra HD 2024_12_26_22_30_00.ts\" -threads 0 -v warning -print_format json -show_streams -show_format"
    [2024-12-26 23:00:38.218 +01:00] [INF] Live tv media info probe took "0.0582586" seconds
    [2024-12-26 23:00:38.218 +01:00] [DBG] MediaSources: [MediaSourceInfo { Protocol: File, Id: "640c2c27821e4fffba7dabde61d03363", Path: "/media/External/Recordings/This is Ultra HD/This is Ultra HD 2024_12_26_22_30_00.ts", EncoderPath: "http://192.168.2.120:8096/LiveTv/LiveRecordings/640c2c27821e4fffba7dabde61d03363/stream", EncoderProtocol: Http, Type: Default, Container: "ts", Size: 82493440, Name: null, IsRemote: False, ETag: null, RunTimeTicks: null, ReadAtNativeFramerate: False, IgnoreDts: True, IgnoreIndex: True, GenPtsInput: False, SupportsTranscoding: True, SupportsDirectStream: True, SupportsDirectPlay: False, IsInfiniteStream: True, UseMostCompatibleTranscodingProfile: False, RequiresOpening: False, OpenToken: null, RequiresClosing: False, LiveStreamId: null, BufferMs: 0, RequiresLooping: False, SupportsProbing: True, VideoType: null, IsoType: null, Video3DFormat: null, MediaStreams: [MediaStream { Codec: "hevc", CodecTag: null, Language: null, ColorRange: "tv", ColorSpace: "bt2020nc", ColorTransfer: "smpte2084", ColorPrimaries: "bt2020", DvVersionMajor: null, DvVersionMinor: null, DvProfile: null, DvLevel: null, RpuPresentFlag: null, ElPresentFlag: null, BlPresentFlag: null, DvBlSignalCompatibilityId: null, Rotation: null, Comment: null, TimeBase: "1/90000", CodecTimeBase: null, Title: null, VideoRange: HDR, VideoRangeType: HDR10, VideoDoViTitle: null, AudioSpatialFormat: None, LocalizedUndefined: null, LocalizedDefault: null, LocalizedForced: null, LocalizedExternal: null, LocalizedHearingImpaired: null, DisplayTitle: "4K HEVC HDR", NalLengthSize: null, IsInterlaced: False, IsAVC: null, ChannelLayout: null, BitRate: 1438932, BitDepth: 10, RefFrames: 1, PacketLength: null, Channels: null, SampleRate: null, IsDefault: False, IsForced: False, IsHearingImpaired: False, Height: 2160, Width: 3840, AverageFrameRate: 50, RealFrameRate: 50, ReferenceFrameRate: 50, Profile: "Main 10", Type: Video, AspectRatio: "16:9", Index: 0, Score: null, IsExternal: False, DeliveryMethod: null, DeliveryUrl: null, IsExternalUrl: null, IsTextSubtitleStream: False, IsPgsSubtitleStream: False, IsExtractableSubtitleStream: False, SupportsExternalStream: False, Path: null, PixelFormat: "yuv420p10le", Level: 153, IsAnamorphic: False }, MediaStream { Codec: "aac", CodecTag: null, Language: null, ColorRange: null, ColorSpace: null, ColorTransfer: null, ColorPrimaries: null, DvVersionMajor: null, DvVersionMinor: null, DvProfile: null, DvLevel: null, RpuPresentFlag: null, ElPresentFlag: null, BlPresentFlag: null, DvBlSignalCompatibilityId: null, Rotation: null, Comment: null, TimeBase: "1/90000", CodecTimeBase: null, Title: null, VideoRange: Unknown, VideoRangeType: Unknown, VideoDoViTitle: null, AudioSpatialFormat: None, LocalizedUndefined: null, LocalizedDefault: "Default", LocalizedForced: null, LocalizedExternal: "External", LocalizedHearingImpaired: null, DisplayTitle: "AAC - Stereo", NalLengthSize: null, IsInterlaced: False, IsAVC: False, ChannelLayout: "stereo", BitRate: 127945, BitDepth: null, RefFrames: null, PacketLength: null, Channels: 2, SampleRate: 48000, IsDefault: False, IsForced: False, IsHearingImpaired: False, Height: null, Width: null, AverageFrameRate: null, RealFrameRate: null, ReferenceFrameRate: null, Profile: "LC", Type: Audio, AspectRatio: null, Index: 1, Score: null, IsExternal: False, DeliveryMethod: null, DeliveryUrl: null, IsExternalUrl: null, IsTextSubtitleStream: False, IsPgsSubtitleStream: False, IsExtractableSubtitleStream: False, SupportsExternalStream: False, Path: null, PixelFormat: null, Level: 0, IsAnamorphic: null }], MediaAttachments: [], Formats: [], Bitrate: 1566877, FallbackMaxStreamingBitrate: null, Timestamp: null, RequiredHttpHeaders: [], TranscodingUrl: null, TranscodingSubProtocol: http, TranscodingContainer: null, AnalyzeDurationMs: 3000, TranscodeReasons: 0, DefaultAudioStreamIndex: 1, DefaultSubtitleStreamIndex: null, HasSegments: False, VideoStream: MediaStream { Codec: "hevc", CodecTag: null, Language: null, ColorRange: "tv", ColorSpace: "bt2020nc", ColorTransfer: "smpte2084", ColorPrimaries: "bt2020", DvVersionMajor: null, DvVersionMinor: null, DvProfile: null, DvLevel: null, RpuPresentFlag: null, ElPresentFlag: null, BlPresentFlag: null, DvBlSignalCompatibilityId: null, Rotation: null, Comment: null, TimeBase: "1/90000", CodecTimeBase: null, Title: null, VideoRange: HDR, VideoRangeType: HDR10, VideoDoViTitle: null, AudioSpatialFormat: None, LocalizedUndefined: null, LocalizedDefault: null, LocalizedForced: null, LocalizedExternal: null, LocalizedHearingImpaired: null, DisplayTitle: "4K HEVC HDR", NalLengthSize: null, IsInterlaced: False, IsAVC: null, ChannelLayout: null, BitRate: 1438932, BitDepth: 10, RefFrames: 1, PacketLength: null, Channels: null, SampleRate: null, IsDefault: False, IsForced: False, IsHearingImpaired: False, Height: 2160, Width: 3840, AverageFrameRate: 50, RealFrameRate: 50, ReferenceFrameRate: 50, Profile: "Main 10", Type: Video, AspectRatio: "16:9", Index: 0, Score: null, IsExternal: False, DeliveryMethod: null, DeliveryUrl: null, IsExternalUrl: null, IsTextSubtitleStream: False, IsPgsSubtitleStream: False, IsExtractableSubtitleStream: False, SupportsExternalStream: False, Path: null, PixelFormat: "yuv420p10le", Level: 153, IsAnamorphic: False } }]


    One of the big differences Im seeing is "Type". Its "Recording" while its in recording and changes to Movie/Default when done. Next to that, the type of the MediaSource in the first JSON is "Placeholder", while its "Video" in the second which does play correctly. MediaStreams is completely empty in the first JSON.

    Any idea why its impossible to play recordings in progress?
    TheDreadPirate
    Offline

    Community Moderator

    Posts: 15,374
    Threads: 10
    Joined: 2023 Jun
    Reputation: 460
    Country:United States
    #2
    2024-12-26, 11:51 PM
    I'm pretty sure that is expected, but I'll ask around and get back to you.
    Jellyfin 10.10.7 (Docker)
    Ubuntu 24.04.2 LTS w/HWE
    Intel i3 12100
    Intel Arc A380
    OS drive - SK Hynix P41 1TB
    Storage
        4x WD Red Pro 6TB CMR in RAIDZ1
    [Image: GitHub%20Sponsors-grey?logo=github]
    1
    grumpycat
    Offline

    Member

    Posts: 51
    Threads: 7
    Joined: 2023 Aug
    Reputation: 0
    Country:United States
    #3
    2024-12-30, 05:43 PM
    Yes, I was going to report this as a bug because it used to work but somehow I feel that reporting bugs to jellyfin is pointless. The record series button is broken again. (Sigh)
    TheDreadPirate
    Offline

    Community Moderator

    Posts: 15,374
    Threads: 10
    Joined: 2023 Jun
    Reputation: 460
    Country:United States
    #4
    2024-12-30, 07:34 PM
    Reporting bugs is not pointless if it is reproducible. Super weird edge cases or unique setups that the triage and dev teams can't replicate make it hard to fix those issues. Clear reproduction steps make it super easy to troubleshoot and fix.

    Regarding OPs question, how are you even playing a recording in progress? I just gave it a try and I can watch the channel while it is recording, but I don't see a recording-in-progress to play. Only when the recording is done do I see the recording.
    Jellyfin 10.10.7 (Docker)
    Ubuntu 24.04.2 LTS w/HWE
    Intel i3 12100
    Intel Arc A380
    OS drive - SK Hynix P41 1TB
    Storage
        4x WD Red Pro 6TB CMR in RAIDZ1
    [Image: GitHub%20Sponsors-grey?logo=github]
    giejay
    Offline

    Junior Member

    Posts: 2
    Threads: 1
    Joined: 2024 Dec
    Reputation: 0
    Country:Belgium
    #5
    2024-12-30, 08:27 PM
    As soon as I refresh the recording folder or wait for the auto refresh (5min or so), it appears in my Recordings.
    « Next Oldest | Next Newest »

    Users browsing this thread: 1 Guest(s)


    • View a Printable Version
    • Subscribe to this thread
    Forum Jump:

    Home · Team · Help · Contact
    © Designed by D&D - Powered by MyBB
    L


    Jellyfin

    The Free Software Media System

    Linear Mode
    Threaded Mode