SOLVED: Resetting stats, deleting users and/or their data

[JANONYMOUS]

I'm having issues with a couple things regarding stats and users.

I would like to reset all stats (including plays, continue watching, recommendations, etc.) for all users since there's been a lot of testing involved which wouldn't make any sense outside of that.

I don't really understand the documentation on this to be honest.  I don't want to reset the entire server--just the user stats.

I was hoping that deleting and recreating a user would do the trick, however, that will actually bring back the user's stats too.  Next I deleted that specific user, created a new one called "Test" and then renamed it to the old one.  Ironically after renaming it, the stats were back yet again.  I assume they're somehow linked to the name itself rather than the account which I find unusual.

Is there any solution for what I'm trying to achieve without having to go through a fresh install because I've done that more than enough in the last days and I'm actually happy with how everything is working now.

Any help is much appreciated!

[TheDreadPirate]

You can try running the "optimize database" job to see if that cleans up the old user's data before recreating them.

You can also click the check mark for a movie or show (individual episodes or the while show) then uncheck it to reset watch status which will clear next up and continue watching.

[JANONYMOUS]

Can't say which job exactly since I ran all of them but it did work. Thanks much. At least for a regular user, that is.

I also created another admin profile and I noticed that--even though a new user with a never-before used name--this profile will show ALL activity since server day one. Is that normal behavior? Is an admin supposed to see every user's activity? Again, this is a brand new profile we're talking about. Still, songs played from three days ago, literally everything, will show in Suggestions.

Thanks again.

[TheDreadPirate]

No idea. I've never tried making an additional admin user.

[JANONYMOUS]

Oh, no, I mean that's the case with the original (old) admin as well. It will show all activity coming from other users. Is that intended?

[TheDreadPirate]

No. Each user's activity is separate. Including the admins. Unless you are using the Trakt plugin and all users share the same trakt user.

[JANONYMOUS]

Trakt isn't involved. That must be a bug then. I can actually see favorites from users that don't even exist anymore. None of that makes sense, but I don't see what I could have done wrong. There has to be a way to get rid of stats and history and/or clear the cache.

[JANONYMOUS]

By the way, most of it, if not all, originates from a session when I tested the Jellyfin app for iOS. I played a couple tracks and favorited some. That is now showing up in the admin's profile somehow.

[TheDreadPirate]

Submit a bug report? Definitely weird and not something I've seen before.

https://github.com/jellyfin/jellyfin/issues

[JANONYMOUS]

Yep, probably. I'm currently gathering and investigating stuff, trying to narrow it down before submitting it.