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    Jellyfin Forum Support Troubleshooting Jellyfin server freezes if playing special file

     
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    Jellyfin server freezes if playing special file

    plutonictoast
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    #1
    2025-02-04, 02:16 PM (This post was last modified: 2025-02-04, 03:45 PM by plutonictoast. Edited 1 time in total.)
    Here is ffmpeg logs:
    https://pastebin.com/fScNCg0w

    top shows cpu usage around 150% intel core 2 duo. Sometimes freezes the whole system.
    bitmap
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    #2
    2025-02-04, 03:39 PM (This post was last modified: 2025-02-04, 03:43 PM by bitmap. Edited 1 time in total.)
    Oh boy, that's a nightmare with dark mode. Can you upload that log to privatebin.net or pastebin?

    Edit: This is just the audio transcoding, which is happening successfully. On a Core 2 Duo, it's not surprising you notice issues. When transcoding, ffmpeg will use all of the available resources at its disposal which is why it's a good idea to have a server be a server. I don't see any errors here at all.

    Does playback work?
    Jellyfin 10.10.7 LSIO Docker | Ubuntu 24.04 LTS | i7-13700K | Arc A380 6 GB | 64 GB RAM | 79 TB Storage

    [Image: AIL4fc84QG6uSnTDEZiCCtosg7uAA8x9j1myFaFs...qL0Q=w2400]
    plutonictoast
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    #3
    2025-02-04, 03:44 PM (This post was last modified: 2025-02-04, 03:49 PM by plutonictoast.)
    yup https://pastebin.com/embed_js/fScNCg0w
    https://pastebin.com/fScNCg0w

    (2025-02-04, 03:39 PM)bitmap Wrote: Oh boy, that's a nightmare with dark mode. Can you upload that log to privatebin.net or pastebin?

    Edit: This is just the audio transcoding, which is happening successfully. On a Core 2 Duo, it's not surprising you notice issues. When transcoding, ffmpeg will use all of the available resources at its disposal which is why it's a good idea to have a server be a server. I don't see any errors here at all.

    Does playback work?

    Playback for other series works(without encoding). But exactly this series plays for some time and freezes whole server even through media player app(as I've seen without encoding).
    bitmap
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    #4
    2025-02-04, 03:58 PM
    I don't see anything special about the file. Could you provide the Jellyfin logs around this playback issue?

    Code:
    /usr/lib/jellyfin-ffmpeg/ffmpeg -analyzeduration 200M -probesize 1G -fflags +genpts -i file:"/data/media/tv/Adventure Time (2010)/Season 01/Adventure Time - S01E01.mkv" -map_metadata -1 -map_chapters -1 -threads 0 -map 0:0 -map 0:1 -map -0:s -codec:v:0 copy -bsf:v h264_mp4toannexb -start_at_zero -codec:a:0 libfdk_aac -ac 2 -ab 256000 -copyts -avoid_negative_ts disabled -max_muxing_queue_size 2048 -f hls -max_delay 5000000 -hls_time 6 -hls_segment_type fmp4 -hls_fmp4_init_filename "9389ada2ec79c5936b0c7e0a1fb83da9-1.mp4" -start_number 0 -hls_segment_filename "/config/cache/transcodes/9389ada2ec79c5936b0c7e0a1fb83da9%d.mp4" -hls_playlist_type vod -hls_list_size 0 -y "/config/cache/transcodes/9389ada2ec79c5936b0c7e0a1fb83da9.m3u8"

    Video is being copied, seen from -codec:v:0 copy and audio is being transcoded to AAC seen with -codec:a:0 libfdk_aac but there's nothing wonky going on here. The original audio is AC3 (Dolby Digital) so whatever client you're using is telling Jellyfin that AC3 is not a compatible format.

    Do you see this same behavior on all the devices you use?
    Jellyfin 10.10.7 LSIO Docker | Ubuntu 24.04 LTS | i7-13700K | Arc A380 6 GB | 64 GB RAM | 79 TB Storage

    [Image: AIL4fc84QG6uSnTDEZiCCtosg7uAA8x9j1myFaFs...qL0Q=w2400]
    TheDreadPirate
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    #5
    2025-02-04, 04:54 PM
    What are the full specs of the server? I imagine if you are using a Core 2 Duo, you also don't have a lot of memory.
    Jellyfin 10.10.7 (Docker)
    Ubuntu 24.04.2 LTS w/HWE
    Intel i3 12100
    Intel Arc A380
    OS drive - SK Hynix P41 1TB
    Storage
        4x WD Red Pro 6TB CMR in RAIDZ1
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    anylettuce
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    #6
    2025-02-04, 05:13 PM
    What version jellyfin? Was having an issue myself with playing video when audio needed to be transcoded. Recent update fozed that and has been working since.
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