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    Jellyfin Forum Support Troubleshooting Jellyfin LAN issues

     
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    Jellyfin LAN issues

    Frequent disconnects requiring page reloads
    icedrift
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    Junior Member

    Posts: 1
    Threads: 1
    Joined: 2025 Mar
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    Country:United States
    #1
    2025-03-01, 09:01 PM
    Jelly version: 10.10.6
    Server OS: Linux Mint 20
    Server hardware: Ryzen 3500u, 8 gigs ram, 20gigs free system storage, media stored in separate data partition

    Client: Chrome browser on LAN


    Basically I have an old laptop that I designated as a full time jellyfin server and I'd like to be able to watch movies and shows from any device on my local network through a browser.  The problem I'm facing is that my clients are frequently crashing during playback.  Occasionally I can watch multiple full episodes without issue but sometimes I can't even get through 10 minutes without a disconnect.  What this looks like is I notice playback buffer stops growing and when that buffer is reached a placeholder image of the show will be displayed and form here, the only way to resolve it is to go home.  Attempting to hit play or refresh the page do not fix the issue.  Checking browser console suggests the websocket connection is lost but even after it is re-established I need to go home to play the episode. My LAN network is generally stable and I've scp'd a 100 gig file from one device to another without any stalls but one thing to note is that even with only 2 shows currently in the library, the initial page load on non host clients can take upwards of 15 seconds with the last fulfilled requests being cover art for those shows.

    I would be happy to dig into any logs on the jellyfin host or provide any other details but I would need guidance on which ones to check and what to look for.
    bitmap
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    Community Moderator

    Posts: 917
    Threads: 9
    Joined: 2023 Jul
    Reputation: 30
    #2
    2025-03-02, 01:09 AM
    Would probably be easiest to start with the Jellyfin logs. Dashboard > Logs or if you can't get there, you can find them in "~/.config/jellyfin/log".
    Jellyfin 10.10.7 LSIO Docker | Ubuntu 24.04 LTS | i7-13700K | Arc A380 6 GB | 64 GB RAM | 79 TB Storage

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