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    Jellyfin Forum Support Troubleshooting Playback stutters/freezes for 4k movies on Android TV but not windows

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    Playback stutters/freezes for 4k movies on Android TV but not windows

    Playback stutters/freezes for 4k movies on Android TV but not windows
    098
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    #11
    2025-03-05, 01:08 AM
    https://privatebin.net/?a13b24effe2c9a1e...9orNvdvBUf
    TheDreadPirate
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    #12
    2025-03-05, 04:45 PM
    Ah, Ok. DV7. This is a known issue with this DV profile. You will need to either force video transcoding by setting a lower max bit rate or convert the video to HDR10. I wrote a guide for the conversion process, linked below.

    https://forum.jellyfin.org/t-converting-...n-to-hdr10
    Jellyfin 10.10.7 (Docker)
    Ubuntu 24.04.2 LTS w/HWE
    Intel i3 12100
    Intel Arc A380
    OS drive - SK Hynix P41 1TB
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        4x WD Red Pro 6TB CMR in RAIDZ1
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    098
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    #13
    2025-03-05, 06:16 PM
    How do I force video transcoding by setting a lower max bit rate
    TheDreadPirate
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    #14
    2025-03-05, 06:49 PM
    In the Android TV app from the Jellyfin home screen, click on the gear in the top right, then Playback. There is a max bit rate setting. Most 4K HDR video has a pretty high bit rate. Setting it to 40-50Mbps would trigger a full transcode.
    Jellyfin 10.10.7 (Docker)
    Ubuntu 24.04.2 LTS w/HWE
    Intel i3 12100
    Intel Arc A380
    OS drive - SK Hynix P41 1TB
    Storage
        4x WD Red Pro 6TB CMR in RAIDZ1
    [Image: GitHub%20Sponsors-grey?logo=github]
    098
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    #15
    2025-03-05, 06:54 PM
    Thank you
    098
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    #16
    2025-03-06, 04:04 AM
    I tried to play the movie and still have a black screen
    TheDreadPirate
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    #17
    2025-03-06, 02:07 PM
    Did you set a low enough bit rate to trigger a transcode? Or was it still trying to direct play?
    Jellyfin 10.10.7 (Docker)
    Ubuntu 24.04.2 LTS w/HWE
    Intel i3 12100
    Intel Arc A380
    OS drive - SK Hynix P41 1TB
    Storage
        4x WD Red Pro 6TB CMR in RAIDZ1
    [Image: GitHub%20Sponsors-grey?logo=github]
    098
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    #18
    2025-03-06, 03:49 PM
    Yes but I still got a black screen I tried from 20 and above
    theguymadmax
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    #19
    2025-03-06, 04:28 PM
    You probably didn't lower the bitrate enough to trigger a transcode. You can also set the audio output to stereo, which will prompt a transcode.
    098
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    #20
    2025-03-06, 08:48 PM (This post was last modified: 2025-03-06, 08:49 PM by 098.)
    I changed it to stereo and it didn’t work

    On the phyn app doing direct it’s stutterin on the jelly fin app nothing happens
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