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    Jellyfin Forum Support Troubleshooting Hardware Transcoding issue with HEVC

     
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    Hardware Transcoding issue with HEVC

    ootspunter
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    #1
    2025-03-29, 12:29 PM
    Hello!

    I am a newish user. I am running jellyfin from a docker container on my Unraid server. For those familiar, I am using the jellyfin/jellyfin repository (I was previously using binhex, but heard there were issues there) and have added "--device=/dev/dri" to extra parameters.

    I recently bought an Nvidia Quadro P400 to upgrade and enable me to use hardware transcoding. 

    The issue I'm running into is a fatal playback error for every piece of media using the HEVC codec and nothing else.

    Everything in the logs seems normal, except the following errors. Google search has not helped me identify what FFmpeg exit code 255 means. 

    Code:
    [07:20:00] [ERR] [25] MediaBrowser.MediaEncoding.Transcoding.TranscodeManager: FFmpeg exited with code 255
    [07:20:00] [ERR] [25] Jellyfin.Api.Middleware.ExceptionMiddleware: Error processing request. URL GET /videos/8ac33a65-a9e6-b34c-7acc-4d0a9881772e/hls1/main/-1.mp4.
    MediaBrowser.Common.FfmpegException: FFmpeg exited with code 255

    Any help would be greatly appreciated!
    TheDreadPirate
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    Community Moderator

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    #2
    2025-03-30, 02:24 PM
    Nvidia GPUs require a lot of extra setup. What you've done, adding --device=/dev/dri, is sufficient for Intel and AMD GPUs but not Nvidia GPUs.

    Read this guide.

    https://github.com/binhex/documentation/...docker-faq
    Jellyfin 10.10.7 (Docker)
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