Roku App - some videos stop playing when I put on subtitles

[Wolfman451]

I've been using Jellyfin for a few months now and for the most part its great. I am having one big issue with the roku app that I'm hoping someone can help me with. I have some anime and other foreign shows on my server that require subtitles. The problem is for some when I put the subtitles on the video stops playing on Roku. What I am having trouble understanding is it seems to only happen on movies. All the shows play on Roku no problem but when I try to play a movie, it will play fin with no subs but immediately stop playing if I put the subs on. I am including two pictures with the details of two videos. One with a problem and one without. All the videos play fine on my laptop. I figure its a problem with the roku app but I want to know if there is a way around it. Thanks in advanced!

This is the one the problem
 https://drive.google.com/file/d/1vPez14C...sp=sharing

The one without the problem
https://drive.google.com/file/d/1OSWxxEY...sp=sharing

[TheDreadPirate]

Can you share your jellyfin server logs via privatebin.net? If I had to guess, it is trying to burn in the subtitles since ASS subs are not supported by most clients. And I'm assuming you have not fully setup hardware acceleration.

[Wolfman451]

https://privatebin.net/?18675e846018864e...rRsG9EWkdr

You would be correct that I have not set up hardware acceleration. I'm not sure I fully understand how that works, to be honest.

[TheDreadPirate]

You need to update your server to 10.10. The just released Roku app version 3 requires 10.10+.