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    Jellyfin Forum Support Troubleshooting Jellyfin media player wont send the playback information

     
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    Jellyfin media player wont send the playback information

    Media player is not reporting back the state of the media being played.
    kuligs2
    Offline

    Junior Member

    Posts: 6
    Threads: 2
    Joined: 2024 Feb
    Reputation: 0
    #1
    2025-04-26, 11:12 AM
    Ive made an issue on the repo already.
    https://github.com/jellyfin/jellyfin-med...issues/912

    **Describe the bug**
    Jellyfin media player stopped reporting playback progress for the dashboard page in the admin panel. I dont see the progress of media player and or when the media is being transcoded and such (orange progress bar).

    - Linux (Flatpak): ~/.var/app/com.github.iwalton3.jellyfin-media-player/data/jellyfinmediaplayer/logs/

    The file consists of these messages and nothing else..

    I cut the first part when it boots up and i change few movies and seek around.

    [jellyfinmediaplayer_.log](https://github.com/user-attachments/file...layer_.log)

    The file is 85mb long and its mostly like this:

    2025-04-24 20:53:59.287 [info] unknown @ 0 - JS: Uncaught (in promise) #<Response>
    2025-04-24 20:53:59.287 [info] unknown @ 0 - JS: Uncaught (in promise) #<Response>
    2025-04-24 20:53:59.288 [info] unknown @ 0 - JS: Uncaught (in promise) #<Response>
    2025-04-24 20:53:59.288 [info] unknown @ 0 - JS: Uncaught (in promise) #<Response>
    2025-04-24 20:53:59.288 [info] unknown @ 0 - JS: Uncaught (in promise) #<Response>
    2025-04-24 20:53:59.288 [info] unknown @ 0 - JS: Uncaught (in promise) #<Response>
    2025-04-24 20:54:09.279 [info] unknown @ 0 - JS: Requesting url without automatic networking: http://192.168.0.12:30013/Sessions/Playing/Progress
    2025-04-24 20:54:09.283 [info] unknown @ 0 - JS: Uncaught (in promise) #<Response>
    2025-04-24 20:54:09.285 [info] unknown @ 0 - JS: Uncaught (in promise) #<Response>
    2025-04-24 20:54:09.285 [info] unknown @ 0 - JS: Uncaught (in promise) #<Response>
    2025-04-24 20:54:09.285 [info] unknown @ 0 - JS: Uncaught (in promise) #<Response>

    SYSTEM:

            /////////////////////            ----------
          ///////*767////////////////        OS: Pop!_OS 22.04 LTS x86_64
        //////7676767676*//////////////      Host: B650I AX
      /////76767//7676767//////////////      Kernel: 6.12.10-76061203-generic
      /////767676///*76767///////////////    Uptime: 13 hours, 8 mins
    ///////767676///76767.///7676*///////    Packages: 1976 (dpkg), 29 (flatpak)
    /////////767676//76767///767676////////  Shell: bash 5.1.16
    //////////76767676767////76767/////////  Resolution: 1920x1080
    ///////////76767676//////7676//////////  Terminal: /dev/pts/0
    ////////////,7676,///////767///////////  CPU: AMD Ryzen 5 7600X (12) @ 5.453GHz
    /////////////*7676///////76////////////  GPU: Intel Device 56a5
    ///////////////7676////////////////////  GPU: AMD ATI 16:00.0 Device 164e
    ///////////////7676///767////////////    Memory: 3463MiB / 31232MiB
      //////////////////////'////////////
      //////.7676767676767676767,//////                             
        /////767676767676767676767/////                             
          ///////////////////////////
            /////////////////////
                /////////////


    **To Reproduce**
    Steps to reproduce the behavior:

    Not sure, the system is updated once a month and one time few week sago i just noticed that it stopped reporting.
    I tried to downgrade server, no bueno.
    I tried log in and out of the media player, no bueno.
    When i use browser firefox, it reports the playback on the same machine.
    I could use firefox, but some formats wont play through web browser (never loads) while media player will play them no problem, and many times it wont need to transcode th emedia and play directly (very handy and nice)

    **Expected behavior**
    Open jellyfin media player and play a movie and from admin user account see progress in the dashboard.

    **Screenshots**
    If applicable, add screenshots to help explain your problem.

    **Desktop (please complete the following information):**
    - OS: Pop!_OS 22.04 LTS x86_64
    - Version 22
    - Installation Method Popshop/flatpak i guess..

    **Additional context**
    I dont know what to say, help?


    Maybe someone here can help?
    kuligs2
    Offline

    Junior Member

    Posts: 6
    Threads: 2
    Joined: 2024 Feb
    Reputation: 0
    #2
    2025-05-05, 02:08 PM
    anyone?
    I tried .deb package, it worked for a wile until i upgraded system and now it not reporting back the playback info... same error in the logs.. do i have to nuke my OS just to fix it?... Seems overkill
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