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    Useful Links Forum Website GitHub Status Translation Features Team Rules Help Feeds
    Jellyfin Forum Support Troubleshooting SOLVED: Startup with Hardware Accelleration

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    SOLVED: Startup with Hardware Accelleration

    Could not open Admin Transcoding
    AlexDausF
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    #1
    2025-05-28, 11:02 AM
    Hi there,

    I tried to set up Hardware Accelleration in my Jellyfin running in an Docker container. I used the How To here:
    https://jellyfin.org/docs/general/post-i...ualization
    It started up right but it could not open movies and I could not access the Administration / Playback/ Transcoding Area.
    When I wanted to start a movie the player quit telling me it run into an issue. I have included the error output.

    How can I proceed and try again?

    Thanks for any help!
    Alex


    Attached Files
    .txt   Jellyfin_Error.txt (Size: 144.59 KB / Downloads: 27)
    Go to solution
    theguymadmax
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    #2
    2025-05-29, 02:02 AM
    Post your docker config and the ffmepg log from a failed transcode.
    AlexDausF
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    #3
    2025-06-01, 07:54 PM
    I think I wasn't Patient enough! Sorry. The Web-Version wasn't up to date yet and my movies were not found. Now everything is working fine. The only thing is that intel_gpu_top is not showing anything. But I imagine that is because of the container?

    Thanks a lot!
    Alex
    bitmap
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    #4
    2025-06-01, 10:57 PM
    No, even being inside docker you'll see activity on intel_gpu_top. Seems like something is awry in your setup. Docker config and logs would be the next step. Use a pastebin site like privatebin.net.
    Jellyfin 10.10.7 LSIO Docker | Ubuntu 24.04 LTS | i7-13700K | Arc A380 6 GB | 64 GB RAM | 79 TB Storage

    [Image: AIL4fc84QG6uSnTDEZiCCtosg7uAA8x9j1myFaFs...qL0Q=w2400]
    AlexDausF
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    #5
    2025-06-02, 06:10 AM
    (2025-06-01, 10:57 PM)bitmap Wrote: No, even being inside docker you'll see activity on intel_gpu_top. Seems like something is awry in your setup. Docker config and logs would be the next step. Use a pastebin site like privatebin.net.
    I have inclosed my logs in my first post. What config details would help? Where can I find the details you mean? Do you need the run command?

    Thanks!
    bitmap
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    #6
    2025-06-02, 03:37 PM
    Nothing in the log regarding any transcodes, so you might have to trigger one with incompatible subs or something similar. You can also set the "quality" to something below the bit rate of the media you're using to test.

    As for docker, yes, either the run command or the compose file.
    Jellyfin 10.10.7 LSIO Docker | Ubuntu 24.04 LTS | i7-13700K | Arc A380 6 GB | 64 GB RAM | 79 TB Storage

    [Image: AIL4fc84QG6uSnTDEZiCCtosg7uAA8x9j1myFaFs...qL0Q=w2400]
    AlexDausF
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    #7
    2025-06-02, 08:11 PM (This post was last modified: 2025-06-03, 06:38 PM by AlexDausF. Edited 2 times in total.)
    Hi,

    here is the run command:

    docker run -d 
    --name jellyfin
    --user 1000:1000
    --group-add="105"
    --net=host
    --volume /home/alex/jellyfin/config: /config
    --volume /home/alex/jellyfin/cache: /cache
    --mount type=bind,source=/export/Filme,target=/media/filme
    --mount type=bind,source=/export/Musik2,target=/media/musik
    --mount type=bind,source=/export/Serien,target=/media/serien
    --restart=unless-stopped
    --device /dev/dri/renderD128: /dev/dri/renderD128
    jellyfin/jellyfin

    Here I have included my encoding.xml
    https://pastebin.com/2YSPvdZp

    Hope that helps. But there is no problem rendering. It just not seems to show in intel_gpu_top although it is much less CPU since I tried this run command.

    Thanks for your help!
    Alex
    AlexDausF
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    #8
    2025-06-03, 05:14 PM (This post was last modified: 2025-06-03, 06:37 PM by AlexDausF. Edited 1 time in total.)
    I have checked the QSV and VA-API codecs and the OpenCL runtime status here:
    https://pastebin.com/LE9CMpY0
    So actually everything should be fine? But  intel_gpu_top does not work.
    And there is something else: Is it an explanation that my system is a headless server? So there is no video output just streaming?


    Thanks for your help!
    Alex
    bitmap
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    #9
    2025-06-03, 11:49 PM
    Yeah that definitely looks like things are working as expected. Are you running intel_gpu_top as sudo? If not, it won't show anything. In fact, it warns me if I ever forget. I just tried to capture that warning and got errors and a core dump...whoops.

    Attaching a screenshot of what intel_gpu_top looks like while I'm transcoding.

       

    My question for you is this: when you're transcoding does your CPU usage go off the chart?
    Jellyfin 10.10.7 LSIO Docker | Ubuntu 24.04 LTS | i7-13700K | Arc A380 6 GB | 64 GB RAM | 79 TB Storage

    [Image: AIL4fc84QG6uSnTDEZiCCtosg7uAA8x9j1myFaFs...qL0Q=w2400]
    AlexDausF
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    #10
    2025-06-04, 06:03 AM
    Thanks that's very helpful. So things are working. But now of course I would like to have intel_gpu_top working.
    I run it as root by doing su - since I dont have sudo running. But I get a warning too if I run it as user. Without a core dump ;-)
    The thing is I don't really know how I could trigger transcoding except simply playing a movie.
    There are movies that trigger no CPU at all others trigger about 45% CPU since I set up hardware acceleration. Before these would trigger nearly 95-98% before. Thats why I started working on hardware acceleration in the first place. So its really better now.
    I just don't get why intel_gpu_top does not work. The device I use in Jellyfin is /dev/dri/renderD128 The device intel_gpu_top uses is /dev/dri/card0 I have tried to give intel_gpu_top the render128 card with the -d flag, but that does not work either.
    So any advice would be very appreciated.
    Thanks @bitmap
    Alex
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