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    Jellyfin Forum Support Troubleshooting Jellyfin Playback Reporting Shows Movie I Never Downloaded as Watched

     
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    Jellyfin Playback Reporting Shows Movie I Never Downloaded as Watched

    The Jellufin Playback Reporting Plugin is showing a movie that has never been added to the media server as having been watched once by one of my users.
    fnulnu
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    Junior Member

    Posts: 1
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    Joined: 2025 Aug
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    #1
    2025-08-12, 06:09 PM
    I experienced a strange bug today when checking my server's usage statistics. I saw a view had been counted for a movie entitled "Boonie Bears: The Big Shrink". I thought this was strange because I had no recollection of ever having added that movie, and sure enough it didn't exist in the library. The reports indicated that one of my users had watched it for a duration of 02:05:57. When asked, they had no memory of even watching a movie on the date the report indicated. I also did not notice any open issues in the github that mentioned this, has anyone else experienced the incorrect/un-downloaded media being reported in their Playback Reporting DB? 
    [Image: whBw38Pm]


    I have also noticed several reports with extremely long watch times (20+ hours), longer than anything I have uploaded to the server. There are also numerous rows that seems to have suffered some sort of overflow issue and report a negative number in the -35,791,390 to -35,791,386 range. In the past I have just manually removed the negative entries. I do see open issues for this in github, but in the meantime does anyone else have a better solution that running a cron job to drop anything with a ridiculous watch time from the DB???
    bitmap
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    Community Moderator

    Posts: 980
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    Joined: 2023 Jul
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    #2
    2025-08-12, 10:43 PM
    Could the incorrect media be incorrectly identified as Boonie Bears, i.e., bad metadata for an item in your library?
    Jellyfin 10.10.7 LSIO Docker | Ubuntu 24.04 LTS | i7-13700K | Arc A380 6 GB | 64 GB RAM | 79 TB Storage

    [Image: AIL4fc84QG6uSnTDEZiCCtosg7uAA8x9j1myFaFs...qL0Q=w2400]
    KodiUser1138
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    Member

    Posts: 302
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    Joined: 2023 Jun
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    Country:Canada
    #3
    6 hours ago
    Bad metadata is for sure what this sounds like I had this issue with some TV shows when JF reported to Trakt and got all sorts of weird series and episode views. Had to do with my method of handling AEW PPV events so I just killed all the IMBd and TMDB link for those and manually handle watched status across accounts. Win some, lose some.
    JF Wish List:
    IMDb Top250 metadata
    Collection content rules: Library-Title/Sorttitle/Tag/Director/Filename/Contains
    Collection organized by Library
    Collections scanned to editable XML
    Media info show added Collection
    Soundtrack auto link to movie by title/sort/Manual
    Read Music Album Sort
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