i cannot find my TV series, how to solve it?

[flamercao]

i have a add two TV series

1. first i add a tv series named One Piece
in the directory have " Season 01 "
in it have " One Piece - S01E01.mp4 " ~~~~~~~ " One Piece - S01E12.mp4 "
then jelly show the TV series. but inside it is empty with no season and episode
i reflash matadate then it is completely ineffective
log show below：

[2025-09-08 15:42:08.367 +08:00] [INF] [18] MediaBrowser.Providers.TV.SeriesMetadataService: Removing virtual season null in series "One Piece"
[2025-09-08 15:42:08.367 +08:00] [INF] [18] Emby.Server.Implementations.Library.LibraryManager: Removing item, Type: "Season", Name: "未知季", Path: "", Id: a0da9d46-5869-8395-c5b1-248e6db7d50d
[2025-09-08 15:42:08.370 +08:00] [INF] [18] MediaBrowser.Providers.TV.SeriesMetadataService: Creating Season "未知季" entry for "One Piece"
[2025-09-08 15:42:08.421 +08:00] [INF] [18] MediaBrowser.Providers.TV.SeriesMetadataService: Removing virtual season null in series "One Piece"
[2025-09-08 15:42:08.421 +08:00] [INF] [18] Emby.Server.Implementations.Library.LibraryManager: Removing item, Type: "Season", Name: "未知季", Path: "", Id: a0da9d46-5869-8395-c5b1-248e6db7d50d
[2025-09-08 15:42:08.423 +08:00] [INF] [18] MediaBrowser.Providers.TV.SeriesMetadataService: Creating Season "未知季" entry for "One Piece"
ps：未知季 means Unknown Season

2. then i add a season named "Season 03" in the tv series named Squid Game
now in the directory have "Season 01" "Season 02"   "Season 03"
in it have " Squid Game - S0xE01.mp4 " ~~~~~~~ " Squid Game - S0xE12.mp4" in each directory
then jelly show the TV series. but inside it is have S01 and S02 seasons and episodes. metadate are correct
it also have "Season 03" ，but inside it only have S03E01 with no metadate. others are missing
i reflash matadate then it is completely ineffective
log show below：


[2025-09-08 15:51:00.844 +08:00] [ERR] [52] Emby.Server.Implementations.Library.LibraryManager: Cannot get image dimensions for " /volume3/TV series/Squid Game/Squid Game/fanart.jpg"
System.IO.FileNotFoundException: File not found
File name: '/volume3/TV series/Squid Game/fanart.jpg'
at Jellyfin.Drawing.Skia.SkiaEncoder.GetImageSize(String path)
at Jellyfin.Drawing.ImageProcessor.GetImageDimensions(BaseItem item, ItemImageInfo info)
at Emby.Server.Implementations.Library.LibraryManager.UpdateImagesAsync(BaseItem item, Boolean forceUpdate)
[2025-09-08 15:51:06.080 +08:00] [INF] [19] Jellyfin.Plugin.KodiSyncQueue.EntryPoints.LibrarySyncNotification: Started library sync
[2025-09-08 15:51:08.170 +08:00] [INF] [19] Jellyfin.Plugin.KodiSyncQueue.EntryPoints.LibrarySyncNotification: Library Sync: Updated 1 items
[2025-09-08 15:51:08.170 +08:00] [INF] [19] Jellyfin.Plugin.KodiSyncQueue.EntryPoints.LibrarySyncNotification: Finished library sync, taking "00:00:02.0903293"
[2025-09-08 15:53:29.923 +08:00] [WRN] [68] Microsoft.EntityFrameworkCore.Query: Compiling a query which loads related collections for more than one collection navigation, either via 'Include' or through projection, but no 'QuerySplittingBehavior' has been configured. By default, Entity Framework will use 'QuerySplittingBehavior.SingleQuery', which can potentially result in slow query performance. See https://go.microsoft.com/fwlink/?linkid=2134277 for more information. To identify the query that's triggering this warning call 'ConfigureWarnings(w => w.Throw(RelationalEventId.MultipleCollectionIncludeWarning))'.

[flamercao]

i found the reason，
when i delete the season.nfo in “season 0X”
jellyfin get back to normal
why？

season.nfo show below， where is the bug？

<?xml version="1.0" encoding="UTF-8" standalone="yes"?>
<!--created on 2025-09-10 01:45:37 - tinyMediaManager 5.1.7-->
<season>
<seasonnumber>1</seasonnumber>
<title>第 1 季</title>
<showtitle>国王排名</showtitle>
<sorttitle>季 01</sorttitle>
<year/>
<plot/>
<tmdbid>112613</tmdbid>
<uniqueid type="tvdb">391625</uniqueid>
<premiered>2021-10-15</premiered>
<!--tinyMediaManager meta data-->
<user_note/>
</season>

第 means the
季 means season
国王排名 is the name of tv show

[Sash]

i found the reason，
when i delete the season.nfo in “season 0X”
jellyfin get back to normal
why？

season.nfo show below， where is the bug？

<?xml version="1.0" encoding="UTF-8" standalone="yes"?>
<!--created on 2025-09-10 01:45:37 - tinyMediaManager 5.1.7-->
<season>
  <seasonnumber>1</seasonnumber>
  <title>第 1 季</title>
  <showtitle>国王排名</showtitle>
  <sorttitle>季 01</sorttitle>
  <year/>
  <plot/>
  <tmdbid>112613</tmdbid>
  <uniqueid type="tvdb">391625</uniqueid>
  <premiered>2021-10-15</premiered>
  <!--tinyMediaManager meta data-->
  <user_note/>
</season>

第 means the
季 means season
国王排名 is the name of tv show

Hi, I'm not sure what your setup looks like but you should be able to resolve any metadata related issues with the following set-up. Also, make sure to delete any metadata you have of these shows you are facing issues with.

Go to your Settings > Dashboard > "Catalog" under plugins option and install the following plugins, and restart your server.

AniDB - To fetch Anime metadata
TheTVDB - To fetch TV Shows metadata
TMDb - To fetch Movies, TV show metadata
TMDb Boxsets - This plugin makes a collection of movies for example all fast & furious you might have will be grouped.
OMDb - This one uses IMDb metadata to fetch metadata for everything.
Fanart.tv - This plugin will fetch high quality posters for your media

   

After installing all of this go to Settings > Dashboard > Library > (Your Show Library) > click on the 3 dots > Manage Library > and make sure you check all of the plugins you have just installed as Metadata, and Image Fetchers>, and also uncheck the NFO from metadata savers.

If you chose to keep the metadata in NFO then you must not delete or rename these nfo files, and there's some bugs with nfo savers so I don't use it or suggest to use it.

           

All of this should fetch the metadata whenever you add new media. If for any reason this does not work then simply right click on the movie/show > Identify
 > Enter the name of the show/movie, and the year it was released and then you can get the desired metadata you want.

           

Hope this helps