2025-09-22, 10:54 AM
Hi,
For about a month now, I've been having trouble updating metadata. Sometimes everything works fine, but generally, I can't update descriptions of media. The logs indicate that the problem is caused by untrusted certificates, but I have no idea where Jellyfin is looking for the CA certificates.
In the logs, I can find:
The problem occurs also when other data is downloaded. For example on Jellyfin start I can see in the log:
Jellyfin 10.10.7 on FreeBSD 14.3. I realize my operating system isn't officially supported. But maybe someone can help me solve this problem.
Best Regards,
Marcin
For about a month now, I've been having trouble updating metadata. Sometimes everything works fine, but generally, I can't update descriptions of media. The logs indicate that the problem is caused by untrusted certificates, but I have no idea where Jellyfin is looking for the CA certificates.
In the logs, I can find:
Code:
[2025-09-22 12:10:18.697 +02:00] [ERR] [68] MediaBrowser.Providers.Manager.ProviderManager: "OmdbImageProvider" failed in GetImageInfos for type "Episode" at "/media/multimedia/seriale/Series/Season 08/Espisode.S08E24.mkv"
System.Net.Http.HttpRequestException: The SSL connection could not be established, see inner exception.
---> System.Security.Authentication.AuthenticationException: The remote certificate is invalid because of errors in the certificate chain: UntrustedRoot
at System.Net.Security.SslStream.SendAuthResetSignal(ReadOnlySpan`1 alert, ExceptionDispatchInfo exception)
at System.Net.Security.SslStream.CompleteHandshake(SslAuthenticationOptions sslAuthenticationOptions)
at System.Net.Security.SslStream.ForceAuthenticationAsync[TIOAdapter](Boolean receiveFirst, Byte[] reAuthenticationData, CancellationToken cancellationToken)
at System.Net.Http.ConnectHelper.EstablishSslConnectionAsync(SslClientAuthenticationOptions sslOptions, HttpRequestMessage request, Boolean async, Stream stream, CancellationToken cancellationToken)
--- End of inner exception stack trace ---
at System.Net.Http.ConnectHelper.EstablishSslConnectionAsync(SslClientAuthenticationOptions sslOptions, HttpRequestMessage request, Boolean async, Stream stream, CancellationToken cancellationToken)
at System.Net.Http.HttpConnectionPool.ConnectAsync(HttpRequestMessage request, Boolean async, CancellationToken cancellationToken)
at System.Net.Http.HttpConnectionPool.CreateHttp11ConnectionAsync(HttpRequestMessage request, Boolean async, CancellationToken cancellationToken)
at System.Net.Http.HttpConnectionPool.AddHttp11ConnectionAsync(QueueItem queueItem)
at System.Threading.Tasks.TaskCompletionSourceWithCancellation`1.WaitWithCancellationAsync(CancellationToken cancellationToken)
at System.Net.Http.HttpConnectionPool.SendWithVersionDetectionAndRetryAsync(HttpRequestMessage request, Boolean async, Boolean doRequestAuth, CancellationToken cancellationToken)
at System.Net.Http.DiagnosticsHandler.SendAsyncCore(HttpRequestMessage request, Boolean async, CancellationToken cancellationToken)
at System.Net.Http.RedirectHandler.SendAsync(HttpRequestMessage request, Boolean async, CancellationToken cancellationToken)
at System.Net.Http.DecompressionHandler.SendAsync(HttpRequestMessage request, Boolean async, CancellationToken cancellationToken)
at Microsoft.Extensions.Http.Logging.LoggingHttpMessageHandler.<SendCoreAsync>g__Core|5_0(HttpRequestMessage request, Boolean useAsync, CancellationToken cancellationToken)
at Microsoft.Extensions.Http.Logging.LoggingScopeHttpMessageHandler.<SendCoreAsync>g__Core|5_0(HttpRequestMessage request, Boolean useAsync, CancellationToken cancellationToken)
at System.Net.Http.HttpClient.<SendAsync>g__Core|83_0(HttpRequestMessage request, HttpCompletionOption completionOption, CancellationTokenSource cts, Boolean disposeCts, CancellationTokenSource pendingRequestsCts, CancellationToken originalCancellationToken)
at System.Net.Http.Json.HttpClientJsonExtensions.<FromJsonAsyncCore>g__Core|12_0[TValue,TJsonOptions](HttpClient client, Task`1 responseTask, Boolean usingResponseHeadersRead, CancellationTokenSource linkedCTS, Func`4 deserializeMethod, TJsonOptions jsonOptions, CancellationToken cancellationToken)
at MediaBrowser.Providers.Plugins.Omdb.OmdbProvider.EnsureItemInfo(String imdbId, CancellationToken cancellationToken)
at MediaBrowser.Providers.Plugins.Omdb.OmdbProvider.GetRootObject(String imdbId, CancellationToken cancellationToken)
at MediaBrowser.Providers.Plugins.Omdb.OmdbImageProvider.GetImages(BaseItem item, CancellationToken cancellationToken)
at MediaBrowser.Providers.Manager.ProviderManager.GetImages(BaseItem item, IRemoteImageProvider provider, String preferredLanguage, Boolean includeAllLanguages, CancellationToken cancellationToken, Nullable`1 type)
[2025-09-22 12:10:19.004 +02:00] [ERR] [19] MediaBrowser.Providers.Manager.ProviderManager: "TmdbEpisodeImageProvider" failed in GetImageInfos for type "Episode" at "/media/multimedia/seriale/Series/Season 08/Espisode.S08E24.mkv"
System.Net.Http.HttpRequestException: The SSL connection could not be established, see inner exception.
---> System.Security.Authentication.AuthenticationException: The remote certificate is invalid because of errors in the certificate chain: PartialChain
at System.Net.Security.SslStream.SendAuthResetSignal(ReadOnlySpan`1 alert, ExceptionDispatchInfo exception)
at System.Net.Security.SslStream.CompleteHandshake(SslAuthenticationOptions sslAuthenticationOptions)
at System.Net.Security.SslStream.ForceAuthenticationAsync[TIOAdapter](Boolean receiveFirst, Byte[] reAuthenticationData, CancellationToken cancellationToken)
at System.Net.Http.ConnectHelper.EstablishSslConnectionAsync(SslClientAuthenticationOptions sslOptions, HttpRequestMessage request, Boolean async, Stream stream, CancellationToken cancellationToken)
--- End of inner exception stack trace ---
at System.Net.Http.ConnectHelper.EstablishSslConnectionAsync(SslClientAuthenticationOptions sslOptions, HttpRequestMessage request, Boolean async, Stream stream, CancellationToken cancellationToken)
at System.Net.Http.HttpConnectionPool.ConnectAsync(HttpRequestMessage request, Boolean async, CancellationToken cancellationToken)
at System.Net.Http.HttpConnectionPool.CreateHttp11ConnectionAsync(HttpRequestMessage request, Boolean async, CancellationToken cancellationToken)
at System.Net.Http.HttpConnectionPool.AddHttp11ConnectionAsync(QueueItem queueItem)
at System.Threading.Tasks.TaskCompletionSourceWithCancellation`1.WaitWithCancellationAsync(CancellationToken cancellationToken)
at System.Net.Http.HttpConnectionPool.SendWithVersionDetectionAndRetryAsync(HttpRequestMessage request, Boolean async, Boolean doRequestAuth, CancellationToken cancellationToken)
at System.Net.Http.DiagnosticsHandler.SendAsyncCore(HttpRequestMessage request, Boolean async, CancellationToken cancellationToken)
at System.Net.Http.RedirectHandler.SendAsync(HttpRequestMessage request, Boolean async, CancellationToken cancellationToken)
at System.Net.Http.HttpClient.<SendAsync>g__Core|83_0(HttpRequestMessage request, HttpCompletionOption completionOption, CancellationTokenSource cts, Boolean disposeCts, CancellationTokenSource pendingRequestsCts, CancellationToken originalCancellationToken)
at TMDbLib.Rest.RestRequest.SendInternal(HttpMethod method, CancellationToken cancellationToken)
at TMDbLib.Rest.RestRequest.Get[T](CancellationToken cancellationToken)
at TMDbLib.Client.TMDbClient.GetTvEpisodeAsync(Int32 tvShowId, Int32 seasonNumber, Int32 episodeNumber, TvEpisodeMethods extraMethods, String language, String includeImageLanguage, CancellationToken cancellationToken)
at MediaBrowser.Providers.Plugins.Tmdb.TmdbClientManager.GetEpisodeAsync(Int32 tvShowId, Int32 seasonNumber, Int32 episodeNumber, String displayOrder, String language, String imageLanguages, CancellationToken cancellationToken)
at MediaBrowser.Providers.Plugins.Tmdb.TV.TmdbEpisodeImageProvider.GetImages(BaseItem item, CancellationToken cancellationToken)
at MediaBrowser.Providers.Manager.ProviderManager.GetImages(BaseItem item, IRemoteImageProvider provider, String preferredLanguage, Boolean includeAllLanguages, CancellationToken cancellationToken, Nullable`1 type)The problem occurs also when other data is downloaded. For example on Jellyfin start I can see in the log:
Code:
[2025-09-22 12:49:47.424 +02:00] [ERR] [18] Emby.Server.Implementations.Updates.InstallationManager: An error occurred while accessing the plugin manifest: "https://repo.jellyfin.org/files/plugin/manifest.json"
System.Net.Http.HttpRequestException: The SSL connection could not be established, see inner exception.
---> System.Security.Authentication.AuthenticationException: The remote certificate is invalid because of errors in the certificate chain: UntrustedRoot
at System.Net.Security.SslStream.SendAuthResetSignal(ReadOnlySpan`1 alert, ExceptionDispatchInfo exception)
at System.Net.Security.SslStream.CompleteHandshake(SslAuthenticationOptions sslAuthenticationOptions)
at System.Net.Security.SslStream.ForceAuthenticationAsync[TIOAdapter](Boolean receiveFirst, Byte[] reAuthenticationData, CancellationToken cancellationToken)
at System.Net.Http.ConnectHelper.EstablishSslConnectionAsync(SslClientAuthenticationOptions sslOptions, HttpRequestMessage request, Boolean async, Stream stream, CancellationToken cancellationToken)
--- End of inner exception stack trace ---
at System.Net.Http.ConnectHelper.EstablishSslConnectionAsync(SslClientAuthenticationOptions sslOptions, HttpRequestMessage request, Boolean async, Stream stream, CancellationToken cancellationToken)
at System.Net.Http.HttpConnectionPool.ConnectAsync(HttpRequestMessage request, Boolean async, CancellationToken cancellationToken)
at System.Net.Http.HttpConnectionPool.CreateHttp11ConnectionAsync(HttpRequestMessage request, Boolean async, CancellationToken cancellationToken)
at System.Net.Http.HttpConnectionPool.AddHttp11ConnectionAsync(QueueItem queueItem)
at System.Threading.Tasks.TaskCompletionSourceWithCancellation`1.WaitWithCancellationAsync(CancellationToken cancellationToken)
at System.Net.Http.HttpConnectionPool.SendWithVersionDetectionAndRetryAsync(HttpRequestMessage request, Boolean async, Boolean doRequestAuth, CancellationToken cancellationToken)
at System.Net.Http.RedirectHandler.SendAsync(HttpRequestMessage request, Boolean async, CancellationToken cancellationToken)
at System.Net.Http.DecompressionHandler.SendAsync(HttpRequestMessage request, Boolean async, CancellationToken cancellationToken)
at Microsoft.Extensions.Http.Logging.LoggingHttpMessageHandler.<SendCoreAsync>g__Core|5_0(HttpRequestMessage request, Boolean useAsync, CancellationToken cancellationToken)
at Microsoft.Extensions.Http.Logging.LoggingScopeHttpMessageHandler.<SendCoreAsync>g__Core|5_0(HttpRequestMessage request, Boolean useAsync, CancellationToken cancellationToken)
at System.Net.Http.HttpClient.<SendAsync>g__Core|83_0(HttpRequestMessage request, HttpCompletionOption completionOption, CancellationTokenSource cts, Boolean disposeCts, CancellationTokenSource pendingRequestsCts, CancellationToken originalCancellationToken)
at System.Net.Http.Json.HttpClientJsonExtensions.<FromJsonAsyncCore>g__Core|12_0[TValue,TJsonOptions](HttpClient client, Task`1 responseTask, Boolean usingResponseHeadersRead, CancellationTokenSource linkedCTS, Func`4 deserializeMethod, TJsonOptions jsonOptions, CancellationToken cancellationToken)
at Emby.Server.Implementations.Updates.InstallationManager.GetPackages(String manifestName, String manifest, Boolean filterIncompatible, CancellationToken cancellationToken)Jellyfin 10.10.7 on FreeBSD 14.3. I realize my operating system isn't officially supported. But maybe someone can help me solve this problem.
Best Regards,
Marcin