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    Jellyfin Forum Support Troubleshooting Networking & Access Issues accessing Jellyfin over HTTPS from LAN with iOS/Google TV apps

     
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    Issues accessing Jellyfin over HTTPS from LAN with iOS/Google TV apps

    PlugOut
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    Junior Member

    Posts: 1
    Threads: 1
    Joined: 2025 Sep
    Reputation: 0
    Country:Italy
    #1
    2025-09-26, 12:43 PM
    Hi everyone,
    I’m trying to set up Jellyfin with HTTPS in a clean way, but I’m running into some problems when accessing it from my internal network using the official apps.
    Current setup
    • OS: Windows Server 2019
    • Domain: I have my own domain configured
    • External access: works via
      mydomain:port
      (UPnP rule automatically created by the router), but only over HTTP
    • Certificate: I already have a valid SSL certificate for my domain (issued with win-acme)
    The problem
    • When I configure Jellyfin to use HTTPS with my domain certificate, I can connect from outside my network, but from inside the LAN the official apps (iOS and Google TV) fail to connect.
    • Access via browser works fine both internally and externally.
    • I also tried putting Jellyfin behind Nginx with a subpath
      /jellyfin
      :
    • Works fine in the browser
    • Same issue with the apps: they refuse to connect
    Question
    What’s the correct way to configure Jellyfin with HTTPS on Windows Server 2019 so that:
    • The official apps (iOS, Google TV, Windows) can connect both internally and externally
    • I can use my domain with a valid certificate, without relying on subpaths or non-standard ports
    Thanks in advance for any help
    schnappi
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    Junior Member

    Posts: 35
    Threads: 4
    Joined: 2024 Dec
    Reputation: 0
    #2
    9 hours ago
    1) Does your network have the same domain name as the domain name of your Jellyfin server? For example, most network have a domain, such a .lan, .local, ect.

    2) Are you using a custom DNS server?

    3) Add a single custom DNS server (just use 9.9.9.9) on one of your iOS devices that is not working, does this solve the problem?

    4) Run a trace route from the iOS device that does not work. May need to download an app, but it can be done.
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