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    Jellyfin Forum Support Troubleshooting Media Scanning & Identification Subtitles issue

     
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    Subtitles issue

    alucardnos13
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    Junior Member

    Posts: 2
    Threads: 1
    Joined: 2025 Oct
    Reputation: 0
    Country:Greece
    #1
    Yesterday, 11:34 PM
    Good day all,

    I experience some issues with the subtitles in my movies.
    All my movies are re-encoded to either h264 or AV1 codec. 
    All my media devices are running on direct play (amazon cube tv, android tablet, pc)
    Am running the latest version of jellyfin on my devices and the server is running on truenas software.

    When am adding new movies i do a rescan of the specific library. The problem is that in some movies the option for the subtitles disappear. All my subtitles are in separate srt files. If i rescan the library again then they appear back. But i cant start checking all the movies one by one everytime am scanning the library.
    Is there any known glitch for that? Is there a maximum file limit per library that can cause that? I can see that is happening mostly on the library with 1500+ movies, the smaller libraries dont face the same problem.

    Also i face a second problem. If i try to reduce the quality of the movie (transcode) when i access it remotely and i dont have good internet connection, the subtitle timing gets out of sync. If i make it run on original quality without transcoding is playing normally.

    My server system specs are 
    I3 12100f
    32gb ddr5 ram
    Gtx1060
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