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    Jellyfin Forum Support Troubleshooting Problem after Upgrade on 10.11.0

     
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    Problem after Upgrade on 10.11.0

    10.11.0: Problem after upgrading from 10.10.7 when sharing NAS as a library
    starbusch
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    #1
    Yesterday, 03:39 PM (This post was last modified: Yesterday, 03:41 PM by starbusch. Edited 2 times in total.)
    Hello, I am running my Jellyfin server on a Windows 11 (25H2) PC.
    I had solved my media access on the NAS with a local link (D:\Jeliyfin\Media) to \\NAS IP address\Share.
    With the upgrade from 10.10.7 to 10.11.0, there are access problems to the media folder, which is why the server startup is aborted.
    I have now tried reinstalling the server, but I can't create a library because of the same problem.
    What can I do, or how can I integrate a NAS share (SMB or NFS) as a library path?
    I have a QNAP TS-453D as network storage.

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    schnappi
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    #2
    Today, 01:44 AM
    Can you try translating your issue again? I think something got lost in translation.
    starbusch
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    #3
    11 hours ago (This post was last modified: 11 hours ago by starbusch. Edited 3 times in total.)
    I am referring to the Windows installation of the Jellyfin server, not a Docker image.
    Since no network paths work in the Jellyfin web interface (\\NAS-IP-address\share, smb://NAS-IP-address/share, or nfs://NAS-IP-address/share), I created a symbolic link with mklink in Windows via the command line. The command looked like this:
    mklink D:\Jellyfin\Media /d \\NAS-IP-address\share
    This allowed me to access the folders on the NAS via D:\Jellyfin\Media in version 10.10.7.
    This no longer works with version 10.11.0. The folders on the NAS are not displayed.
    Now my question is how to set up access correctly.

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    schnappi
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    #4
    8 hours ago
    Got it. Are you running the server as a user or as a service? The fix will depend on the answer.
    starbusch
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    #5
    8 hours ago (This post was last modified: 8 hours ago by starbusch. Edited 1 time in total.)
    As a Service

    Is my approach to connecting the NAS share as a library correct?
    schnappi
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    #6
    7 hours ago
    I won’t say you are wrong. However, I suggest the easy fix of automatically mounting the network drives normally and using the task scheduler to autostart Jellyfin as a user instead of as a service. As you know, the issue you are running into is accessing network drives by the Jellyfin windows service.
    starbusch
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    #7
    6 hours ago
    However, I find that starting via the service is more stable.
    It worked with 10.10.7 as well.
    But I figured out how to make it work.
    The service must run with the Windows user's login details.
    Thank you.
    1
    schnappi
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    #8
    5 hours ago
    I should have recommended that. That is how I did it as well for a while instead of running it as a user.
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