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    Jellyfin Forum Support Troubleshooting Unresponsive after 10.11. upgrade

     
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    Unresponsive after 10.11. upgrade

    I recently upgraded my Jellyfin Docker to 10.11 and have issues accessing media since
    morytox
    Offline

    Junior Member

    Posts: 2
    Threads: 1
    Joined: 2025 Oct
    Reputation: 0
    #1
    Today, 11:04 AM
    Hi Community, 
     
    i recently upgraded my Jellyfincontainer to 10.11. and have issues accessing most of my mediafiles ever since. 
    My music does not load in apps. If i want to access it in webapp, every library loads for many seconds. I either get an empty list, or if it loads all my albums and i play it there is no source for it available. But if i open the album to see details and wait again many seconds until all songs are listed, and play a song it does play it. 
    It seems that any action i do has a VERY long response time associated. 

    Jellyfin Version: 
    10.11.

    My system info: 
    Code:
    NAME="Unraid OS"
    ID="unraid-os"
    ID_LIKE="slackware"
    PRETTY_NAME="Unraid OS 7.1 x86_64"
    CPE_NAME="cpe:/o:limetech:unraid-os:7.1.4"
    VERSION="7.1.4 2025-06-18"
    VERSION_ID="7.1.4"
    VERSION_CODENAME="stable"
    HOME_URL="https://unraid.net/"
    SUPPORT_URL="https://support.unraid.net/"
    BUG_REPORT_URL="https://forums.unraid.net/"
    DOCUMENTATION_URL="https://docs.unraid.net/"
    VENDOR_NAME="Lime Technology, Inc."

    as for the Jellyfin Container info:
    Code:
    PRETTY_NAME="Ubuntu 24.04.3 LTS"
    NAME="Ubuntu"
    VERSION_ID="24.04"
    VERSION="24.04.3 LTS (Noble Numbat)"
    VERSION_CODENAME=noble
    ID=ubuntu
    ID_LIKE=debian
    HOME_URL="https://www.ubuntu.com/"
    SUPPORT_URL="https://help.ubuntu.com/"
    BUG_REPORT_URL="https://bugs.launchpad.net/ubuntu/"
    PRIVACY_POLICY_URL="https://www.ubuntu.com/legal/terms-and-policies/privacy-policy"
    UBUNTU_CODENAME=noble
    LOGO=ubuntu-logo

    and Docker environment 
    Code:
    6.12.24-Unraid x86_64
    Client:
    Version:          27.5.1
    API version:      1.47
    Go version:        go1.22.11
    Git commit:        9f9e405
    Built:            Wed Jan 22 13:40:02 2025
    OS/Arch:          linux/amd64
    Context:          default

    Server: Docker Engine - Community
    Engine:
      Version:          27.5.1
      API version:      1.47 (minimum version 1.24)
      Go version:      go1.22.11
      Git commit:      4c9b3b0
      Built:            Wed Jan 22 13:41:24 2025
      OS/Arch:          linux/amd64
      Experimental:    false
    containerd:
      Version:          v1.7.25
      GitCommit:        bcc810d6b9066471b0b6fa75f557a15a1cbf31bb
    runc:
      Version:          1.2.4
      GitCommit:        v1.2.4-0-g6c52b3f
    docker-init:
      Version:          0.19.0
      GitCommit:        de40ad0

    In the logs i can only find this issue: 
    Code:
    [03:46:43] [ERR] [32] Emby.Server.Implementations.Updates.InstallationManager: Failed to deserialize the plugin manifest retrieved from https://github.com/jellyfin/jellyfin-plugin-bookshelf.git
    System.Text.Json.JsonException: '<' is an invalid start of a value. Path: $ | LineNumber: 7 | BytePositionInLine: 0.
    ---> System.Text.Json.JsonReaderException: '<' is an invalid start of a value. LineNumber: 7 | BytePositionInLine: 0.
      at System.Text.Json.ThrowHelper.ThrowJsonReaderException(Utf8JsonReader& json, ExceptionResource resource, Byte nextByte, ReadOnlySpan`1 bytes)
      at System.Text.Json.Utf8JsonReader.ConsumeValue(Byte marker)
      at System.Text.Json.Utf8JsonReader.ReadFirstToken(Byte first)
      at System.Text.Json.Utf8JsonReader.ReadSingleSegment()
      at System.Text.Json.Serialization.JsonConverter`1.ReadCore(Utf8JsonReader& reader, T& value, JsonSerializerOptions options, ReadStack& state)
      --- End of inner exception stack trace ---
      at System.Text.Json.ThrowHelper.ReThrowWithPath(ReadStack& state, JsonReaderException ex)
      at System.Text.Json.Serialization.JsonConverter`1.ReadCore(Utf8JsonReader& reader, T& value, JsonSerializerOptions options, ReadStack& state)
      at System.Text.Json.Serialization.Metadata.JsonTypeInfo`1.DeserializeAsync(Stream utf8Json, CancellationToken cancellationToken)
      at System.Net.Http.Json.HttpClientJsonExtensions.<FromJsonAsyncCore>g__Core|12_0[TValue,TJsonOptions](HttpClient client, Task`1 responseTask, Boolean usingResponseHeadersRead, CancellationTokenSource linkedCTS, Func`4 deserializeMethod, TJsonOptions jsonOptions, CancellationToken cancellationToken)
      at Emby.Server.Implementations.Updates.InstallationManager.GetPackages(String manifestName, String manifest, Boolean filterIncompatible, CancellationToken cancellationToken)
    morytox
    Offline

    Junior Member

    Posts: 2
    Threads: 1
    Joined: 2025 Oct
    Reputation: 0
    #2
    Today, 11:16 AM (This post was last modified: 9 hours ago by morytox. Edited 5 times in total.)
    Also full library scan runs quite easily to ~95% and slows down very much to a hold but finishes after quite a while, responsiveness does not change though.
    Also what's weired: I read in changelogs to disable plugins. Now when i try to deactive them, they prompt me with restart, but stay activated after app restart.

    As for my plugins:
       

    i cannot deactivate them, as i toggle them to inactive it prompts me with restart and after restart they are active again.
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