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    Jellyfin Forum Support Troubleshooting SOLVED: Fatal player error

     
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    SOLVED: Fatal player error

    "No such file or directory"
    wehavenetflixathome
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    #1
    7 hours ago (This post was last modified: 5 hours ago by wehavenetflixathome. Edited 2 times in total.)
    I'm having a bit of trouble with my Jellyfin server.

    I run a Windows 11 PC with a Ryzen 7 5700X, Nvidia GeForce RTX 3060Ti, 32 gig ram. She's my everything PC so it's pretty uncommon that she isn't running. Earlier I disassembled her for routine maintenance and everything seemed to be working normal, until someone tried to access the Jellyfin from my living room TV and said it wasn't working.

    Sure enough, I'm greeted with the same thing on the PC I run it from. Odd. I restart. No dice. So I uninstalled Jellyfin entirely, and installed a newer version of the server. Still nothing.

    When I check the logs, I notice an error:

    "Error processing request: Could not find file"

    In the ffmpeg it says:

    "Error opening input files: No such file or directory"

    My Jellyfin's library is on a shared 8TB Seagate external HDD that my entire house can access. Have not had a problem with it up until today, and I've had Jellyfin for about a year and a half. Literally everything else is working and the files are there, they will play on Windows, but I want them on my Jellyfin so everybody in my home can enjoy them.

    UPDATE: After a lot of fuss and some incredibly unhelpful Reddit users, it turns out that all it wanted was for me to re-add my libraries. I had to do some pretty deep cleaning on this system, and I think it may have just gotten confused. Definitely did need that client update though.

    Does anybody know what could be causing this? How do I fix it? Please do be patient with me, I'm a little slow.
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