Hello everyone 
,
I installed Jellyfin server 10.11.2 in container station on a QNAP TS-251D. It has an Intel Celeron J4025 CPU. I watch my movies on Nvidia Shield Pro. Everything works great except when I launch an HDR10 movie, I get an error message (playback error, retrying). I enabled Intel QSV hardware acceleration in Jellyfin with tone mapping VPP enabled, I disable global tone mapping as i read that may be the problem with myqnap CPU. I dont have an HDR TV yet but I read also that nvidia shield pro should take care of that but not find a solution yet. Those movies play fine on my PC though.
Here is the log : (seems like there is something going on with opencl but don't now what to do with that )
Any help would be appreciate
, I installed Jellyfin server 10.11.2 in container station on a QNAP TS-251D. It has an Intel Celeron J4025 CPU. I watch my movies on Nvidia Shield Pro. Everything works great except when I launch an HDR10 movie, I get an error message (playback error, retrying). I enabled Intel QSV hardware acceleration in Jellyfin with tone mapping VPP enabled, I disable global tone mapping as i read that may be the problem with myqnap CPU. I dont have an HDR TV yet but I read also that nvidia shield pro should take care of that but not find a solution yet. Those movies play fine on my PC though.
Here is the log : (seems like there is something going on with opencl but don't now what to do with that )
Code:
ffmpeg version 7.1.2-Jellyfin Copyright (c) 2000-2025 the FFmpeg developers
built with gcc 14 (Debian 14.2.0-19)
configuration: --prefix=/usr/lib/jellyfin-ffmpeg --target-os=linux --extra-version=Jellyfin --disable-doc --disable-ffplay --disable-static --disable-libxcb --disable-sdl2 --disable-xlib --enable-lto=auto --enable-gpl --enable-version3 --enable-shared --enable-gmp --enable-gnutls --enable-chromaprint --enable-opencl --enable-libdrm --enable-libxml2 --enable-libass --enable-libfreetype --enable-libfribidi --enable-libfontconfig --enable-libharfbuzz --enable-libbluray --enable-libmp3lame --enable-libopus --enable-libtheora --enable-libvorbis --enable-libopenmpt --enable-libdav1d --enable-libsvtav1 --enable-libwebp --enable-libvpx --enable-libx264 --enable-libx265 --enable-libzvbi --enable-libzimg --enable-libfdk-aac --arch=amd64 --enable-libshaderc --enable-libplacebo --enable-vulkan --enable-vaapi --enable-amf --enable-libvpl --enable-ffnvcodec --enable-cuda --enable-cuda-llvm --enable-cuvid --enable-nvdec --enable-nvenc
libavutil 59. 39.100 / 59. 39.100
libavcodec 61. 19.101 / 61. 19.101
libavformat 61. 7.100 / 61. 7.100
libavdevice 61. 3.100 / 61. 3.100
libavfilter 10. 4.100 / 10. 4.100
libswscale 8. 3.100 / 8. 3.100
libswresample 5. 3.100 / 5. 3.100
libpostproc 58. 3.100 / 58. 3.100
[AVHWDeviceContext @ 0x7fb1c6a7bbc0] Failed to get number of OpenCL platforms: -1001.
Device creation failed: -19.
Failed to set value 'opencl=ocl:0.0' for option 'init_hw_device': No such device
Error parsing global options: No such deviceAny help would be appreciate