New Jellyfin Server/Web release: 10.11.3

[GreenDruid]

Just had an issue after updating to 10.11.3 on Windows 11.  I was unable to access any libraries stored on my external drives but could still access libraries on an internal one. When trying to play a film the player tries to load the media but the spinning circle would just spin and nothing happens. I did access the logs and this was the error:

[2025-11-18 01:27:29.976 +00:00] [ERR] [24] Jellyfin.Api.Middleware.ExceptionMiddleware: Error processing request: "Incorrect function. : 'F:\Media\Movies\The Adjustment Bureau (2011)\The Adjustment Bureau (2011).mkv'". URL "GET" "/Users/bb8fc2a820eb41e5ab50a643e4b56351/Items/ba12fa4f1f25dcd0d45ace4224d9b803".

I uninstalled and reinstalled 10.11.3 a total of 3 times but unfortunately this didn’t solve the issue. In the end I uninstalled 10.11.3, deleted my Jellyfin data folder, then reinstalled 10.11.2. Everything seems to be working again.

To try and recreate it I did upgrade again to 10.11.3 leaving the Jellyfin data folder intact and once again all media in libraries on external drives is unplayable. Downgrading to 10.11.2 allowed all media tp be played.

Cheers for all the hard work.

Had the exact same issue on win 11, good to see I'm not the only one. I did not even realize that it was my external media that was unplayable. But since all of it is external, nothing worked for me. Had to go back down to 10.11.2 which works fine.

Did you open an issue for this already? I would do it myself but I did not save any of the logs.

Cheers!

No Ive not submitted it yet. Im going to try and reproduce this evening so that I have a full log file.

[theguymadmax]

No Ive not submitted it yet. Im going to try and reproduce this evening so that I have a full log file.

All i need to know for now is the OS, what type of drive (usb, smb share,etc) and what filesystem (ntfs, exfat, etc) the media is on.

[razvan.tnk]

No Ive not submitted it yet. Im going to try and reproduce this evening so that I have a full log file.

All i need to know for now is the OS, what type of drive (usb, smb share,etc) and what filesystem (ntfs, exfat, etc) the media is on.

For me the issue is on:
Edition
Windows 11 Pro
Version
24H2

Media is on usb 3.2 external hdds, exfat.

[theguymadmax]

For me the issue is on:
Edition
Windows 11 Pro
Version
24H2

Media is on usb 3.2 external hdds, exfat.

Perfect! That confirms my suspicion. The issue should be fixed in the next release. No need to create a bug report, someone already did: https://github.com/jellyfin/jellyfin/issues/15562

[razvan.tnk]

For me the issue is on:
Edition
Windows 11 Pro
Version
24H2

Media is on usb 3.2 external hdds, exfat.

Perfect! That confirms my suspicion. The issue should be fixed in the next release. No need to create a bug report, someone already did: https://github.com/jellyfin/jellyfin/issues/15562

Perfect, thanks

[Scrat134]

Jellyfin v10.11.3
Synology Container Manager / Docker (No Mem Limits / Med CPU priority)
Synology DSM 7.2.2-72806 Update 4, Intel Celeron J4125 2GHz, 18GB RAM
20TB HDD NAS Storage (RAID)

All my libraries use the "Home Videos and Photos" library type. Per the previous release, I'm still getting these errors in the logs when uploading images to my library. I get one full set of the below in the log for every image added.


[2025-11-19 02:31:47.511 +00:00] [ERR] [83] Emby.Photos.PhotoProvider: Image Provider - Error reading image tag for "image-name.png"
TagLib.CorruptFileException: PNG Header was expected
  at TagLib.Png.File.ValidateHeader()
  at TagLib.Png.File.Read(ReadStyle propertiesStyle)
  at TagLib.Png.File..ctor(IFileAbstraction abstraction, ReadStyle propertiesStyle)
  at InvokeStub_File..ctor(Object, Span`1)
  at System.Reflection.MethodBaseInvoker.InvokeWithFewArgs(Object obj, BindingFlags invokeAttr, Binder binder, Object[] parameters, CultureInfo culture)  at TagLib.File.Create(IFileAbstraction abstraction, String mimetype, ReadStyle propertiesStyle)
  at TagLib.File.Create(String path, String mimetype, ReadStyle propertiesStyle)
  at TagLib.File.Create(String path)
  at Emby.Photos.PhotoProvider.FetchAsync(Photo item, MetadataRefreshOptions options, CancellationToken cancellationToken)