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    Jellyfin Forum Support Troubleshooting After updating to 10.8.13, can't connect/triggers setup wizard

     
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    After updating to 10.8.13, can't connect/triggers setup wizard

    Update says it would retain my settings; but after updating, I either can't connect to my server, or am prompted to set up a servier
    Stackson212
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    Posts: 4
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    Joined: 2023 Nov
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    #1
    2023-11-29, 10:19 PM
    Hi all,

    I have been successfully running a Jellyfin server on a Windows machine and successfully consuming the content on a variety of clients within my network (iPhone, iPad, Roku, Fire TV). I was not set up for external connection.

    I saw a strong recommendation to upgrade to V10.8.13, so I downloaded and installed. The installation screen said it would retain my current server settings. However, after installation and restart, I am seeing this behavior:
    - From all devices, both client and server (including localhost:8096), a "Select Server" message with my server, but when I try to connect I receive the message "We're unable to connect to the selected server right now. Please ensure it is running and try again."
    - I cleared cache and cookies from my browser running localhost:8096 and reloaded. Now I see the "Welcome to Jellyfin" message with a quick help guide and a setup wizard. If I click through, it does look as if I'd be starting from scratch.

    Am I missing something here? Is there a way to "select" my previous server settings without having to recreate the whole thing? I worry that if I continue the setup process, I will overwrite all my old settings (if they are not in fact already overwritten/deleted).

    I seem to remember hitting this problem once before after an update, and I needed to delete a file in the Jellyfin folder to unstick things. However, I can't find that post now. Any help would be appreciated - even if it's a confirmation that I'm SOL and need to re-set-up the whole thing. Thanks in advance!
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    Messages In This Thread
    After updating to 10.8.13, can't connect/triggers setup wizard - by Stackson212 - 2023-11-29, 10:19 PM
    RE: After updating to 10.8.13, can't connect/triggers setup wizard - by TheDreadPirate - 2023-11-29, 11:09 PM
    RE: After updating to 10.8.13, can't connect/triggers setup wizard - by Stackson212 - 2023-11-30, 12:10 AM
    RE: After updating to 10.8.13, can't connect/triggers setup wizard - by BarbLives - 2024-03-13, 03:21 PM
    RE: After updating to 10.8.13, can't connect/triggers setup wizard - by TheDreadPirate - 2024-03-13, 05:50 PM
    RE: After updating to 10.8.13, can't connect/triggers setup wizard - by BarbLives - 2024-03-13, 08:14 PM
    RE: After updating to 10.8.13, can't connect/triggers setup wizard - by TheDreadPirate - 2024-03-13, 08:17 PM
    RE: After updating to 10.8.13, can't connect/triggers setup wizard - by BarbLives - 2024-03-13, 09:04 PM
    RE: After updating to 10.8.13, can't connect/triggers setup wizard - by TheDreadPirate - 2024-03-13, 09:14 PM
    RE: After updating to 10.8.13, can't connect/triggers setup wizard - by BarbLives - 2024-03-13, 09:18 PM
    RE: After updating to 10.8.13, can't connect/triggers setup wizard - by TheDreadPirate - 2024-03-13, 09:34 PM
    RE: After updating to 10.8.13, can't connect/triggers setup wizard - by BarbLives - 2024-03-19, 04:05 PM

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