2023-11-30, 05:06 AM
Previously I was able to play any 4k HDR videos in my library with subtitles. Now when I play any such file (4k HDR files) and enable subtitles I get an immediate error on the roku app saying "There was an error playing this title" with an "ok" button. Pressing ok takes you back to the info screen for the episode or movie. If I don't enable subtitles I am able to play the file without issue.
This error does not happen if I enable subtitles on 4k SDR files.
I'm currently using 10.8.13 on an unraid nas and the client I mainly use is a roku ultra. I believe this error might have began happening 2 versions ago but it's taken me until this week to notice the pattern of what kind of files were causing a playback error when I tried to enable subtitles.
Additionally if I use firefox or any other browser on my computer to play the same 4k HDR files, I am able to enable subtitles without issue. The same goes for if I use the desktop jellyfin app, that works fine with subtitles on 4k HDR.
Is this an issue with the roku app or is it likely something with jellyfin?
This error does not happen if I enable subtitles on 4k SDR files.
I'm currently using 10.8.13 on an unraid nas and the client I mainly use is a roku ultra. I believe this error might have began happening 2 versions ago but it's taken me until this week to notice the pattern of what kind of files were causing a playback error when I tried to enable subtitles.
Additionally if I use firefox or any other browser on my computer to play the same 4k HDR files, I am able to enable subtitles without issue. The same goes for if I use the desktop jellyfin app, that works fine with subtitles on 4k HDR.
Is this an issue with the roku app or is it likely something with jellyfin?