2023-12-01, 04:58 AM
Jellyfin version: 10.8.13
Nextcloud version: 27.1.4
unRAID version: 6.12.4
Installation method: Docker container installed on unRAID, Jellyfin libraries are mapped to an unRAID share used by Nextcloud
Clients: Chrome on PC, Firefox on Debian, mobile app on Android 14
Description: I am receiving "Playback error: This client isn't compatible with the media and the server isn't sending a compatible media format." for a large chunk of my files. I originally had all of my files on a Synology appliance, stored in a Nextcloud instance, with everything backed up to an external drive on my PC for redundancy and ease of access. For various reasons, I migrated to a dedicated computer running unRAID. To migrate the files, I simply connected my PC to the new Nextcloud instance, and copied the files over from the external drive. I then started adding more media to my Nextcloud instance, and installed Jellyfin at some point. Sometime between finishing the migration and now (I believe close to after I finished the migration, if not immediately I finished), all media I added started throwing the playback error when I tried to play it through Jellyfin. However, the problematic media plays through VLC as well as the Nextcloud web GUI, and the old media still plays fine through Jellyfin.
Nextcloud version: 27.1.4
unRAID version: 6.12.4
Installation method: Docker container installed on unRAID, Jellyfin libraries are mapped to an unRAID share used by Nextcloud
Clients: Chrome on PC, Firefox on Debian, mobile app on Android 14
Description: I am receiving "Playback error: This client isn't compatible with the media and the server isn't sending a compatible media format." for a large chunk of my files. I originally had all of my files on a Synology appliance, stored in a Nextcloud instance, with everything backed up to an external drive on my PC for redundancy and ease of access. For various reasons, I migrated to a dedicated computer running unRAID. To migrate the files, I simply connected my PC to the new Nextcloud instance, and copied the files over from the external drive. I then started adding more media to my Nextcloud instance, and installed Jellyfin at some point. Sometime between finishing the migration and now (I believe close to after I finished the migration, if not immediately I finished), all media I added started throwing the playback error when I tried to play it through Jellyfin. However, the problematic media plays through VLC as well as the Nextcloud web GUI, and the old media still plays fine through Jellyfin.