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    Jellyfin Forum Support Troubleshooting SOLVED: Playback error (only some files)

     
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    SOLVED: Playback error (only some files)

    Trouble playing files added after a certain point.
    firesword13
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    Junior Member

    Posts: 8
    Threads: 2
    Joined: 2023 Nov
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    Country:United States
    #1
    2023-12-01, 04:58 AM
    Jellyfin version: 10.8.13
    Nextcloud version: 27.1.4
    unRAID version: 6.12.4

    Installation method: Docker container installed on unRAID, Jellyfin libraries are mapped to an unRAID share used by Nextcloud

    Clients: Chrome on PC, Firefox on Debian, mobile app on Android 14

    Description: I am receiving "Playback error: This client isn't compatible with the media and the server isn't sending a compatible media format." for a large chunk of my files. I originally had all of my files on a Synology appliance, stored in a Nextcloud instance, with everything backed up to an external drive on my PC for redundancy and ease of access. For various reasons, I migrated to a dedicated computer running unRAID. To migrate the files, I simply connected my PC to the new Nextcloud instance, and copied the files over from the external drive. I then started adding more media to my Nextcloud instance, and installed Jellyfin at some point. Sometime between finishing the migration and now (I believe close to after I finished the migration, if not immediately I finished), all media I added started throwing the playback error when I tried to play it through Jellyfin. However, the problematic media plays through VLC as well as the Nextcloud web GUI, and the old media still plays fine through Jellyfin.


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    Messages In This Thread
    Playback error (only some files) - by firesword13 - 2023-12-01, 04:58 AM
    RE: Playback error (only some files) - by Serge K - 2023-12-01, 07:44 AM
    RE: Playback error (only some files) - by TheDreadPirate - 2023-12-01, 01:03 PM
    RE: Playback error (only some files) - by firesword13 - 2023-12-01, 02:12 PM
    RE: Playback error (only some files) - by TheDreadPirate - 2023-12-01, 03:03 PM
    RE: Playback error (only some files) - by firesword13 - 2023-12-01, 10:21 PM
    RE: Playback error (only some files) - by firesword13 - 2023-12-02, 06:56 PM
    RE: Playback error (only some files) - by TheDreadPirate - 2023-12-03, 02:06 AM
    RE: Playback error (only some files) - by firesword13 - 2023-12-04, 02:42 AM

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