2023-06-19, 03:47 AM
(This post was last modified: 2023-10-08, 12:32 PM by Six66Mike. Edited 3 times in total.)
I have Jellyfin running the SynoCommunity build on my NAS and playing content with a Zidoo Z9X. From day 1 I've had a problem where the first few seasons of The Simpsons won't play via the Jellyfin app on Zidoo for some reason.
When i go to File Explorer on Zidoo they playback fine, so the media player seems OK. In my browser on the PC I can play an episode fine. But not when running Zidoo on the player. I select an episode, nothing happens, error log shows the following. Any ideas?
I updated the server to 10.8.10-10 and tried again but same issue.
When i go to File Explorer on Zidoo they playback fine, so the media player seems OK. In my browser on the PC I can play an episode fine. But not when running Zidoo on the player. I select an episode, nothing happens, error log shows the following. Any ideas?
Code:
[2022-12-26 09:54:18.937 +10:00] [INF] [61] Jellyfin.Api.Helpers.MediaInfoHelper: User policy for "sc-jellyfin". EnablePlaybackRemuxing: True EnableVideoPlaybackTranscoding: True EnableAudioPlaybackTranscoding: True
[2022-12-26 09:54:18.944 +10:00] [INF] [61] Jellyfin.Api.Helpers.MediaInfoHelper: StreamBuilder.BuildVideoItem( Profile="AndroidTV-Zidoo-External", Path="/volume1/Media/TV/The Simpsons/Season 1 (DVD)/S01E01 - Simpsons Roasting On An Open Fire.mkv", AudioStreamIndex=1, SubtitleStreamIndex=null ) => ( PlayMethod=DirectPlay, TranscodeReason=0 ) "media:/videos/67af1629-79b4-032b-001f-3992e205f0be/stream.mkv?MediaSourceId=67af162979b4032b001f3992e205f0be&Static=true&VideoCodec=h264&AudioCodec=mp3&AudioStreamIndex=1&api_key=<token>&Tag=256f95e94f831f5fe9a4a259981d0409"
[2022-12-26 09:54:23.104 +10:00] [INF] [88] Jellyfin.Api.Helpers.MediaInfoHelper: User policy for "sc-jellyfin". EnablePlaybackRemuxing: True EnableVideoPlaybackTranscoding: True EnableAudioPlaybackTranscoding: True
[2022-12-26 09:54:23.104 +10:00] [INF] [88] Jellyfin.Api.Helpers.MediaInfoHelper: StreamBuilder.BuildVideoItem( Profile="AndroidTV-Zidoo-External", Path="/volume1/Media/TV/The Simpsons/Season 1 (DVD)/S01E01 - Simpsons Roasting On An Open Fire.mkv", AudioStreamIndex=1, SubtitleStreamIndex=null ) => ( PlayMethod=DirectPlay, TranscodeReason=0 ) "media:/videos/67af1629-79b4-032b-001f-3992e205f0be/stream.mkv?MediaSourceId=67af162979b4032b001f3992e205f0be&Static=true&VideoCodec=h264&AudioCodec=mp3&AudioStreamIndex=1&api_key=<token>&Tag=256f95e94f831f5fe9a4a259981d0409"
[2022-12-26 09:54:25.410 +10:00] [INF] [92] Emby.Server.Implementations.Session.SessionManager: Playback stopped reported by app "Android TV" "0.14.9-zidoo_edition.beta11" playing "Simpsons Roasting on an Open Fire". Stopped at "0" ms
[2022-12-26 09:54:26.038 +10:00] [INF] [96] Jellyfin.Plugin.PlaybackReporting.EventMonitorEntryPoint: Playback stop did not have a tracker : "0e95a18cc32dde38a4e5e51335c07a17e703ef60-a5021a4aaa9c42a7a7c3879d51e87847-67af162979b4032b001f3992e205f0be"
[2022-12-26 09:54:27.018 +10:00] [INF] [33] Jellyfin.Api.Helpers.MediaInfoHelper: User policy for "sc-jellyfin". EnablePlaybackRemuxing: True EnableVideoPlaybackTranscoding: True EnableAudioPlaybackTranscoding: True
[2022-12-26 09:54:27.018 +10:00] [INF] [33] Jellyfin.Api.Helpers.MediaInfoHelper: StreamBuilder.BuildVideoItem( Profile="AndroidTV-Zidoo-External", Path="/volume1/Media/TV/The Simpsons/Season 1 (DVD)/S01E01 - Simpsons Roasting On An Open Fire.mkv", AudioStreamIndex=1, SubtitleStreamIndex=null ) => ( PlayMethod=DirectPlay, TranscodeReason=0 ) "media:/videos/67af1629-79b4-032b-001f-3992e205f0be/stream.mkv?MediaSourceId=67af162979b4032b001f3992e205f0be&Static=true&VideoCodec=h264&AudioCodec=mp3&AudioStreamIndex=1&api_key=<token>&Tag=256f95e94f831f5fe9a4a259981d0409"
[2022-12-26 09:54:28.952 +10:00] [INF] [88] Emby.Server.Implementations.Session.SessionManager: Playback stopped reported by app "Android TV" "0.14.9-zidoo_edition.beta11" playing "Simpsons Roasting on an Open Fire". Stopped at "0" ms
[2022-12-26 09:54:29.537 +10:00] [INF] [98] Jellyfin.Plugin.PlaybackReporting.EventMonitorEntryPoint: Playback stop did not have a tracker : "0e95a18cc32dde38a4e5e51335c07a17e703ef60-a5021a4aaa9c42a7a7c3879d51e87847-67af162979b4032b001f3992e205f0be"I updated the server to 10.8.10-10 and tried again but same issue.
Code:
[color=#000000][2023-06-19 14:04:20.420 +10:00] [INF] [18] Jellyfin.Api.Helpers.MediaInfoHelper: User policy for "sc-jellyfin". EnablePlaybackRemuxing: True EnableVideoPlaybackTranscoding: True EnableAudioPlaybackTranscoding: True
[2023-06-19 14:04:20.571 +10:00] [INF] [18] Jellyfin.Api.Helpers.MediaInfoHelper: StreamBuilder.BuildVideoItem( Profile="AndroidTV-Zidoo-External", Path="/volume1/Media/TV/The Simpsons/Season 1 (DVD)/S01E01 - Simpsons Roasting On An Open Fire.mkv", AudioStreamIndex=1, SubtitleStreamIndex=null ) => ( PlayMethod=DirectPlay, TranscodeReason=0 ) "media:/videos/67af1629-79b4-032b-001f-3992e205f0be/stream.mkv?MediaSourceId=67af162979b4032b001f3992e205f0be&Static=true&VideoCodec=h264&AudioCodec=mp3&AudioStreamIndex=1&api_key=<token>&Tag=256f95e94f831f5fe9a4a259981d0409"
[2023-06-19 14:04:20.598 +10:00] [WRN] [18] Jellyfin.Server.Middleware.ResponseTimeMiddleware: Slow HTTP Response from "http://192.168.1.3:8096/Items/67af162979b4032b001f3992e205f0be/PlaybackInfo?format=json" to "192.168.1.49" in 0:00:00.6371016 with Status Code 200
[2023-06-19 14:04:22.581 +10:00] [WRN] [24] Jellyfin.Server.Middleware.ResponseTimeMiddleware: Slow HTTP Response from "http://192.168.1.3:8096/Items/bac7ab7e-eb1d-e6e0-6514-0479c95adbab/Images/Backdrop?maxHeight=1080&quality=90&format=Webp&blur=16" to "192.168.1.49" in 0:00:01.3431995 with Status Code 200
[2023-06-19 14:04:28.866 +10:00] [INF] [18] Jellyfin.Api.Helpers.MediaInfoHelper: User policy for "sc-jellyfin". EnablePlaybackRemuxing: True EnableVideoPlaybackTranscoding: True EnableAudioPlaybackTranscoding: True
[2023-06-19 14:04:28.867 +10:00] [INF] [18] Jellyfin.Api.Helpers.MediaInfoHelper: StreamBuilder.BuildVideoItem( Profile="AndroidTV-Zidoo-External", Path="/volume1/Media/TV/The Simpsons/Season 1 (DVD)/S01E02 - Bart The Genius.mkv", AudioStreamIndex=1, SubtitleStreamIndex=null ) => ( PlayMethod=DirectPlay, TranscodeReason=0 ) "media:/videos/e7d0cbb6-fc34-d3bc-36db-a5e398a38777/stream.mkv?MediaSourceId=e7d0cbb6fc34d3bc36dba5e398a38777&Static=true&VideoCodec=h264&AudioCodec=mp3&AudioStreamIndex=1&api_key=<token>&Tag=2f23a78d004044ef8cf21807dbc8db64"
[2023-06-19 14:04:31.157 +10:00] [INF] [35] Emby.Server.Implementations.Session.SessionManager: Playback stopped reported by app "Android TV" "0.14.9-zidoo_edition.beta11" playing "Bart the Genius". Stopped at "0" ms[/color]
Apologies for any responses that seem short/rude, on the spectrum and get frustrated very easily with technology. Do my best to keep it under wraps but doesn't always work when something isn't going as it should. 