2023-12-08, 02:12 AM
User has a new TV (android tv client) and now can't watch 4k files, no error. 1080p works fine. Server shows direct play and time stamp progresses but end user only has black screen. Files are h.265.
Roku tv in his house can play the same file perfectly (but transcodes). Not sure where to begin here. My upload is fine and he's hardwired with good download. Ideas?
Roku tv in his house can play the same file perfectly (but transcodes). Not sure where to begin here. My upload is fine and he's hardwired with good download. Ideas?