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    Jellyfin Forum Support General Questions HEVC audio out of sync on Fire TV Stick 4K Max

     
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    HEVC audio out of sync on Fire TV Stick 4K Max

    HEVC audio out of sync on Fire TV Stick 4K Max when HW encoded using QSVEncC
    Sray
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    #1
    2023-12-23, 03:02 AM (This post was last modified: 2023-12-23, 05:12 PM by Sray. Edited 1 time in total.)
    I was a lifetime card holder of Plex for many years. But I jumped ship a handful of years ago and moved to Jellyfin. Other than a few issues along the way I have loved JF and completely support and recommend it. 

    Over the past year I have encoded quite a few TV series to AV1 via SW encoding (Staxrip) with some decent results. I have tested many if not all the video players available on all my media players (Roku, Fire TV, Shield, etc). I found that the best video player for these files was Just (video) Player. I liked it because it played all my SW encoded AV1 videos flawlessly and I liked the UI (especially the very fast SKIP function & the ability to continue where I left off). This past week I purchased an Intel ARC A380 video card so I can start encoding my library to AV1's much quicker via the HW encoder. I know that HW encoding is nowhere near the quality of SW encodes but I figured, based on a lot of reviews and articles I have read, I could find a happy medium. I will say that I am not a pixel peeper and I don't really care that much about stats and perfect copies. I am just looking for a high quality LOOKING experience from my couch.  After a ton of time testing and trying to figure out how to get decent encodes I found that none of my AV1 files would play well on my media players using Just Player. In fact on my Shield they would not play at all. I would get this error.

    Code:
    libgav1VideoRenderer error, Index=1, format=Format(1, AV1, null, video/av01, nul, -1, und, [1920, 1080, -1.0, null], [-1, -1]), format_supported=YES


    On my  Fire TVs they would have tons of blocks and tearing (not sure the terminology). They seem to play OK with VLC and with ExoPlayer, BUT the UI is not what I like. Mainly the Skip and the ability to continue where I left off features, which Just Player had. Anyway, I thought I would test the h265 HW encoding through QSVEncC. After some testing I found that the quality is much better than my NVEnc h265 encodes. Slower encoding time but way better quality. Anyway, after encoding some shows at the default settings. I am finding that my encodes are not playing well on the Fire TV. The audio is out of sync. I have not had any out of sync audio issues in many years. Now every HEVC encode (and AV1 encodes via QSVEncC) is out of sync on the Fire TV using any of the video players (ExoPlayer, VLC, Just Player, libvlc, etc). BUT on my Shield they play perfect. They also play perfect on any of my PC's when using VLC or any of the other players. 

    I will mention that at first I did not have any issues with the AV1 files being out of sync, but now all files encoded using the HW QSVEncC seem to be out of sync.

    Please let me know what you need from me and the easiest way to get it.

    Thanks,
    Shawn
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    Messages In This Thread
    HEVC audio out of sync on Fire TV Stick 4K Max - by Sray - 2023-12-23, 03:02 AM
    RE: HEVC audio out of sync on ROKU TV - by tmsrxzar - 2023-12-23, 05:22 PM
    RE: HEVC audio out of sync on Fire TV Stick 4K Max - by Sray - 2023-12-23, 07:34 PM
    RE: HEVC audio out of sync on Fire TV Stick 4K Max - by tmsrxzar - 2023-12-23, 07:41 PM

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