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    Jellyfin Forum Support Troubleshooting Black Screen - is it the Android TV or some configuration?

     
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    Black Screen - is it the Android TV or some configuration?

    jellyfish
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    Posts: 6
    Threads: 2
    Joined: 2023 Jul
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    #1
    2023-07-07, 11:45 PM
    Hi
    I am total newbie to this, so please excuse my ignorance.
    I just want to confirm my suspicion on why "some" content is played on TV (Sony Android TV old one like 2015) with Jellyfin Client which I grabbed from google store, the content plays audio only and black screen.
    While the same content when played on PC through Web browser its plays just fine.
    if it is the TV, then anything I could do to fix it? other than getting proper external stick or apple TV device..
    I checked similar issues mentioned here, I can confirm content is playing Direct, the format is HEVC. I don't see any (major) errors in logs either just noise like "WRN Slow HTTP Response from".
    Server is running on Docker on DS920+, as for configuration of transcoding HW Acceleration it is Intel QuickSync (QSV) is this the right one? Also selected Enable HW Encoding, and Allow encoding in HEVC format. Anyway since as per logs the content is played Direct, then Transcoding/Encoding is irrelevant here, right ?
    Any location to look for verbose errors?
    Thanks.
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    Messages In This Thread
    Black Screen - is it the Android TV or some configuration? - by jellyfish - 2023-07-07, 11:45 PM
    RE: Black Screen - is it the Android TV or some configuration? - by TheDreadPirate - 2023-07-07, 11:50 PM
    RE: Black Screen - is it the Android TV or some configuration? - by thornbill - 2023-07-07, 11:51 PM
    RE: Black Screen - is it the Android TV or some configuration? - by jellyfish - 2023-07-08, 12:32 AM
    RE: Black Screen - is it the Android TV or some configuration? - by jellyfish - 2023-07-07, 11:58 PM
    RE: Black Screen - is it the Android TV or some configuration? - by TheDreadPirate - 2023-07-08, 12:34 AM
    RE: Black Screen - is it the Android TV or some configuration? - by jellyfish - 2023-07-08, 12:38 AM
    RE: Black Screen - is it the Android TV or some configuration? - by TheDreadPirate - 2023-07-08, 12:45 AM
    RE: Black Screen - is it the Android TV or some configuration? - by TheDreadPirate - 2023-07-08, 12:52 AM
    RE: Black Screen - is it the Android TV or some configuration? - by jellyfish - 2023-07-08, 01:02 AM
    RE: Black Screen - is it the Android TV or some configuration? - by TheDreadPirate - 2023-07-08, 01:17 AM

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