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    Jellyfin Forum Support Troubleshooting Black Screen - is it the Android TV or some configuration?

     
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    Black Screen - is it the Android TV or some configuration?

    jellyfish
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    #4
    2023-07-07, 11:58 PM (This post was last modified: 2023-07-08, 12:02 AM by jellyfish.)
    Here is some logs, when I tried to play the content with Exoplayer or VLC, however I don't see Errors or Major or any flag other than Info or WRN:
    Note: I removed private info.

    [2023-07-07 22:58:25.182 +10:00] [INF] [143] Emby.Server.Implementations.Session.SessionManager: Playback stopped reported by app "Android TV" "0.15.11" playing "my 4k HVEC content". Stopped at "51786" ms
    [2023-07-07 22:59:14.681 +10:00] [INF] [106] Jellyfin.Api.Helpers.MediaInfoHelper: User policy for "XYZUser". EnablePlaybackRemuxing: True EnableVideoPlaybackTranscoding: True EnableAudioPlaybackTranscoding: True
    [2023-07-07 22:59:14.681 +10:00] [INF] [106] Jellyfin.Api.Helpers.MediaInfoHelper: StreamBuilder.BuildVideoItem( Profile="AndroidTV-libVLC", Path="my 4k HVEC content .2160p.BluRay.REMUX.HEVC.DTS-HD.MA.TrueHD.7.1.Atmos-FGT.mkv", AudioStreamIndex=null, SubtitleStreamIndex=null ) => ( PlayMethod=DirectPlay, TranscodeReason=0 ) "media:XYZ/stream.mkv?MediaSourceId=XYZ&Static=true&VideoCodec=hevc&AudioCodec=truehd&AudioStreamIndex=3&api_key=<token>&Tag=XYZ"
    [2023-07-07 22:59:14.848 +10:00] [INF] [139] Jellyfin.Api.Helpers.MediaInfoHelper: User policy for "XYZ User". EnablePlaybackRemuxing: True EnableVideoPlaybackTranscoding: True EnableAudioPlaybackTranscoding: True
    [2023-07-07 22:59:14.848 +10:00] [INF] [139] Jellyfin.Api.Helpers.MediaInfoHelper: StreamBuilder.BuildVideoItem( Profile="AndroidTV-ExoPlayer", Path="my 4k HVEC content .2160p.BluRay.REMUX.HEVC.DTS-HD.MA.TrueHD.7.1.Atmos-FGT.mkv", AudioStreamIndex=null, SubtitleStreamIndex=null ) => ( PlayMethod=DirectPlay, TranscodeReason=0 ) "media:XYZ/stream.mkv?MediaSourceId=XYZ&Static=true&VideoCodec=hevc&AudioCodec=truehd&AudioStreamIndex=3&api_key=<token>&Tag=XYZ"
    [2023-07-07 23:00:25.024 +10:00] [INF] [98] Emby.Server.Implementations.Session.SessionManager: Playback stopped reported by app "Android TV" "0.15.11" playing "my 4k HVEC content". Stopped at "487015" ms
    [2023-07-07 23:00:25.664 +10:00] [WRN] [98] Jellyfin.Server.Middleware.ResponseTimeMiddleware: Slow HTTP Response from "http://IPaddress:8096/Sessions/Playing/Stopped" to "IPaddress" in 0:00:00.6434309 with Status Code 204
    [2023-07-07 23:01:00.528 +10:00] [INF] [63] Jellyfin.Api.Helpers.MediaInfoHelper: User policy for "XYZ User". EnablePlaybackRemuxing: True EnableVideoPlaybackTranscoding: True EnableAudioPlaybackTranscoding: True

    (2023-07-07, 11:50 PM)TheDreadPirate Wrote: On the TV, what happens if you change the quality from auto to the maximum bit rate available?  Another user had a similar problem and selecting the highest bit rate helped.

    That is a good question!
    So I play this content on 100 or 120 Mbits, when I change it to Auto this contents stops playing entirely and timer is not progressing.
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    Messages In This Thread
    Black Screen - is it the Android TV or some configuration? - by jellyfish - 2023-07-07, 11:45 PM
    RE: Black Screen - is it the Android TV or some configuration? - by TheDreadPirate - 2023-07-07, 11:50 PM
    RE: Black Screen - is it the Android TV or some configuration? - by thornbill - 2023-07-07, 11:51 PM
    RE: Black Screen - is it the Android TV or some configuration? - by jellyfish - 2023-07-08, 12:32 AM
    RE: Black Screen - is it the Android TV or some configuration? - by jellyfish - 2023-07-07, 11:58 PM
    RE: Black Screen - is it the Android TV or some configuration? - by TheDreadPirate - 2023-07-08, 12:34 AM
    RE: Black Screen - is it the Android TV or some configuration? - by jellyfish - 2023-07-08, 12:38 AM
    RE: Black Screen - is it the Android TV or some configuration? - by TheDreadPirate - 2023-07-08, 12:45 AM
    RE: Black Screen - is it the Android TV or some configuration? - by TheDreadPirate - 2023-07-08, 12:52 AM
    RE: Black Screen - is it the Android TV or some configuration? - by jellyfish - 2023-07-08, 01:02 AM
    RE: Black Screen - is it the Android TV or some configuration? - by TheDreadPirate - 2023-07-08, 01:17 AM

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