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    Jellyfin Forum Support Troubleshooting Long time to start to play on Apple TV

     
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    Long time to start to play on Apple TV

    When I play a large file it takes around 7 minutes or more to start
    Ciolloi
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    Threads: 1
    Joined: 2024 Jan
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    Country:Romania
    #1
    2024-01-06, 04:54 PM (This post was last modified: 2024-01-06, 05:43 PM by Ciolloi. Edited 2 times in total.)
    Hello!

    Every time I play a large (size) movie or tv show episode, it takes a lot of time, around 7 minutes. If it's the second episode it won't start, not in an hour even (max time I waited). Only if I restart the container or whole docker then I can wait ~7 minutes and will start. Small files like 720p files plays in 5-7 seconds. That happens only on Apple TV (HD 2015 model latest ios update) In browser, everything is ok.

    My setup:
    A HP pavilion 15 laptop
    CPU: Intel® Core™ i5-4210U CPU @ 1.70GHz
    It has a dGPU from Nvidia but I dont know how to passthrogh VM (another story)
    RAM: 8GB
    SSD: 256GB
    HDD: 1TB


    Software: Proxmox server with 2 VMs: 1. ubuntu with pi-hole (using only pi-hole) and 2. Fedora with docker where i have installed 3 containers. I have Portainer, Jellyfin and Transmission.
    Jellyfin was installed using the tutorial from the site. Its the latest version, same with fedora server.

    What I  tried:
    I read that can be a problem from the mount of the HDD, tried different ones (like different locations and times of formatting) but without luck.
    I thought I don't have enough memory or ram or CPU threads but monitoring the metrics I saw is not that.
    I tried to change the transcoding from Intel to Apple (I thought is on the client side) and changed some settings like bitrate streaming or HVEC encoding, H.264 encoding CRF values up and down, Throttle Transcodes off and on.
    I deleted some plugins.

    Attached are the last ffmped and jellyfin logs.
    Thank you for reading, and I hope you have a nice day ahead!

    Jellyfin logs: https://sharetext.me/homydqlp0u


    Attached Files
    .txt   Jellyfin ffmpeg logs.txt (Size: 71.85 KB / Downloads: 98)
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    Messages In This Thread
    Long time to start to play on Apple TV - by Ciolloi - 2024-01-06, 04:54 PM
    RE: Long time to start to play on Apple TV - by tmsrxzar - 2024-01-06, 05:34 PM
    RE: Long time to start to play on Apple TV - by Ciolloi - 2024-01-06, 05:44 PM
    RE: Long time to start to play on Apple TV - by 34626 - 2024-01-06, 06:32 PM
    RE: Long time to start to play on Apple TV - by TheDreadPirate - 2024-01-06, 09:08 PM

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